Swift Sundance safety recall.

Discussion in 'Motorhome Chat' started by Mack100, Nov 25, 2013.

  1. Mack100

    Mack100 Funster

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    Just had a letter from Swift informing me of a safety recall of our 2013 582PR model.
    Apparently some floor bolts may be missing from the underside of the vehicle:Eek!:.

    They say they will send out an engineer to do a check and fit any bolts if required. I can't imagine it only refers to our particular vehicle but as I've not seen mention of this elsewhere it does seem like it.
     
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  2. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    [FONT=&quot]07 Nov 2013:- Dealer Bulletin – November 2013 [/FONT] [FONT=&quot]
    Through routine testing and checks we have identified that there may be some floor bolts missing from coachbuilt motorhomes produced for the 2014 model year. We have therefore recently started to carry out further checks in the field and based on our findings we have decided to recall all 2014 and 2013 built motorhomes. It is unlikely that the 2013 motorhomes will be affected but we found it prudent to check for completeness and in the interests of the safety of our customers. We have now launched a pro-active safety recall which is being monitored by VOSA and we will be regularly updating them on the progress. Over the next few weeks two engineers from The Swift Group will come and visit your site to check all motorhomes you have and carry out any rework where required.etc etc

    Peter
    [/FONT]
     
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  3. jhorsf

    jhorsf Read Only Funster

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    I assume they would be noticed as missing on the pdi?
     
  4. hilldweller

    hilldweller Funster Life Member

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    "Hello Peter, you remember that Swift motor home you sold me, well I set off for Spain in it and going up a steep hill it turned into a Ducato convertible. I'm cold, which switch do I press to get the roof back ?"
     
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  5. jonandshell

    jonandshell Funster

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    Not many dealers do PDIs do they? I thought it was the customer's job these days!
     
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  6. sedge

    sedge Funster

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    Good grief.

    However good a PDI is I would not really expect it to be that detailed, I mean you'd expect Swift or any other converter to be able to attach a body to a chassis, wouldn't you?
     
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  7. jonandshell

    jonandshell Funster

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    Are they checked on a hab service? I bet they aren't looked at on a base vehicle service!

    I know ours are there! I look after our van myself and like to think I do a good job, leaving no 'grey' areas!
     
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  8. laneside

    laneside Funster

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    I just live in hope that motorhome builders never go into boat or aircraft building

    They don't do they???
     
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  9. Mack100

    Mack100 Funster

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    [FONT=&quot]
    It didn't mention that in my letter. I would be surprised if a dealer PDI would include checking for things like that, but then again I'm frequently surprised!

    I wonder how they discovered that some bolts were missing, I hope no-one came to grief because of it.
    [/FONT]
     
  10. jhorsf

    jhorsf Read Only Funster

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    They probably found some bolts missing when they were replacing rotten floors:Sad:
     
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  11. hilldweller

    hilldweller Funster Life Member

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    Hopefully ... "Boss, where do I put these 10000 high tensile fasten down the body bolts, the bin is already full".
     
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  12. jhorsf

    jhorsf Read Only Funster

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    Here is a picture of the quality control department
    cantsee.jpg
     
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  13. Phill D

    Phill D

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    when the stores did a stock take and asked why they had a few 1000 bolts never used.:Doh:

    i would not expect pdi to go to that level, but end of line inspection will have critical checks / points sign off... i would have thought this would have been one such point.:Eeek:
     
  14. FULL TIMER

    FULL TIMER Read Only Funster

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    Personally I would expect the bolts holding the body to a chassis to be checked at pdi and every service thereafter as a safety check, I very much doubt if swift discovered the problem themselves especially after my experiences with a swift group caravan a few years back, I wouldn't trust them to strike a match let alone join two bits of matchwood together.
     
  15. Road Burner

    Road Burner

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    Sundance recall

    Talk about driving on the seat of your pants!! Just got a letter from Swift also for my 2013 Sundance. Makes you wonder if they operate a quality Control when these things have been built. At least they are going to send an Engineer to our home address and it won't cost me a few Litres of Diesel to take it to the dealers. It is only about 2 months since we had a recall about possible water ingress in all the windows.
     
  16. jhorsf

    jhorsf Read Only Funster

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    If they are visiting peoples homes :Eek!: just how likely is the body to fall off
     
  17. hilldweller

    hilldweller Funster Life Member

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    Sounds like the sh1t has really hit the fan, they must be hellish important bolts.

    Caution, next time you are in it, don't slam the door too hard.
     
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  18. Mack100

    Mack100 Funster

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    We only bought our Sundance in September, obviously no mention was made of this recall to us at the time, maybe is should mention it to Swift.

    This is the Swift response to my question about how the bolt problem was discovered:
    "We identified the issue during our internal random process audits."
     
  19. Larby

    Larby Funster

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  20. jhorsf

    jhorsf Read Only Funster

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    Sounds like they found a big box of bolts to me:Rofl1:
     
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