Step not working properly (1 Viewer)

[Robert Clark]

Got a 2014 bessecarr 496
Step works with switch
Folds away when locking door but does not deploy when unlocking door
Last night we drove through heavy rain - could this be part of the problem?
Cheers
Robert

 

[Terry]

Hi that and road crud Strip it down and lube it all reassemble ALL steps are well known for it
terry

 

[DBK]

There should be a microswitch in the step. You need to find it and check it is functioning correctly. Ours has a Thule step and this is the main reason for them misbehaving.

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[Robert Clark]

Is the microseitch inside or outside the motor housing

 

[DBK]

It will be inside I think but there are different manufacturers and designs.

 

[Robert Clark]

It's a Thule- I'll take a look later
Thanks for the advice guys
Regards
Robert

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[Robert Clark]

Called Sargents who make the control unit which powers the step and all the other electrics in the van and they think it's a faulty control unit
They're sending one out tomorrow for me to fit myself
Hopefully a result !
Regards
Robert