We are on an aire in France and have been speaking to a British couple who have been stranded here for almost two weeks.
They have a 3 year old Hymer on a Merc Sprinter 519 chassis with an auto box. It has an intermittent starting problem which happened twice in December and has re-surfaced in the last couple of weeks.
When the key is placed in the ignition there is no electronic sound of the electric system 'waking up'. No lights come on the dash and the key will not turn in the barrel. A Merc garage thought the problem was with the ignition and changed the ignition module but the problem continues. They have now changed the battery and they are hoping for the best. Any ideas please?
They have been able to start the van by disconnecting the battery leads and holding them together for a minute then reconnecting them. This re-boots the electrics and they key turns firing the engine. This is not an ideal situation to have to travel from France back to Britain which is what they need to do. Any help you can give would be much appreciated by them.
Thanks in advance.
They have a 3 year old Hymer on a Merc Sprinter 519 chassis with an auto box. It has an intermittent starting problem which happened twice in December and has re-surfaced in the last couple of weeks.
When the key is placed in the ignition there is no electronic sound of the electric system 'waking up'. No lights come on the dash and the key will not turn in the barrel. A Merc garage thought the problem was with the ignition and changed the ignition module but the problem continues. They have now changed the battery and they are hoping for the best. Any ideas please?
They have been able to start the van by disconnecting the battery leads and holding them together for a minute then reconnecting them. This re-boots the electrics and they key turns firing the engine. This is not an ideal situation to have to travel from France back to Britain which is what they need to do. Any help you can give would be much appreciated by them.
Thanks in advance.