South Downs motorhomes a quality service

Discussion in 'Motorhome Chat' started by Daz n Tina, Jul 25, 2014.

  1. Daz n Tina

    Daz n Tina Funster

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    After reading several threads over the last couple of months regarding poor service or van not arrived after paying deposit ect. I thought I would like to have something positive to say about my experience from Southdowns Motorhomes.

    We have gone from a self build motorhome to a coach build travel van which is 2008 so quite an old van on motorhome forecourts, but for us this was a big financial outlay as we are both still working, self employed and took a huge amount of our savings and to say I was apprehensive would be an understatement.

    Well we picked up the van on the 8th July and was informed by Stephen from sales that there was a small crack on the n/s trim near the bumper and this sectioned was ordered from Burstner but had not arrived and they would call me back after we had come back from holiday in France.

    During our holiday I discovered the hab batteries only held a charge for a couple of days and I emailed Stephen and as we were due to go on EHU at the next site they would check the batteries upon my return.

    Well we collected the van last night and not only had they replaced the side trim but also the bumper panel complete and the other side trim. 2 new varta 90ah batteries were also installed.

    I believe I had the same service as someone spending 90k on a motorhome.

    So a big thank you to Southdowns for the quality of service you have provided.

    So should we have threads for positive services instead of just negative experiences.
     
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  2. Brisey

    Brisey Funster Life Member

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    Glad to hear that all worked out well for you Daz.
    Nice to hear of good service for a change.
     
  3. Daz n Tina

    Daz n Tina Funster

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    thanks Brisey hope your both ok
     
  4. JJ

    JJ Funster

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    Thank you for posting about your positive experience...

    I hope every Funster will give praise to those who deserve it.

    JJ :cool:
     
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  5. tonyidle

    tonyidle Funster

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    I bought a 2005 B584 from Southdown last October and my experience was exactly the same as yours. Excellent service and a very helpful Stephen. And I should have said something on here at the time.
     
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  6. PP Bear

    PP Bear Funster Life Member

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    Well done Southdown, that's a name I'll remember, trust and use :)
     
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  7. Eyeinthesky

    Eyeinthesky Read Only Funster

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    Thanks for 'tipping the wink' as they say....information stored.(y)
     
  8. Andy

    Andy Funster

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    maybe's a new section , where we can post reviews (good and bad) of service received from dealers.( don't throw any bricks this way if there is such a section)

    I popped into Premier Motorhomes (birdham, Chichester) as I was passing 'tother day, found , Chris Davies, Accessories shop manager very helpful. (to the point of emailing PDF file of 1988 - 89 Hymermobil to my inbox)
     
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  9. Taran_Las

    Taran_Las Funster

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    I've bought many things from them mail order. The service has been excellent. (y)
     
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  10. TheCaller

    TheCaller Funster

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    http://www.motorhome-dealer-reviews.com/
    A FUN sister site (i.e. Jim runs it).
     
  11. pandj

    pandj Funster Life Member

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    Always good to hear positive comments regarding dealers, there's so many "run of the mill" or poor dealers about. Congratulations to Southdowns.(y)
     
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  12. Daz n Tina

    Daz n Tina Funster

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  13. TheCaller

    TheCaller Funster

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    Yes, under Quick Links (might be a quite recent addition:)).
     
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