Service history missing

Discussion in 'The Beginner' started by Diane1969, Oct 1, 2015.

  1. Diane1969

    Diane1969 Funster

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    Hi,
    Me again after some advice from you knowledgable folks.
    If I'm buying a van from a reputable dealer and will get 12 months warranty, full service and habitation check / certificate, is it a problem that they have no service history present ? They have said if the cam belt needs doing they will do that . 41000 miles on clock
     
  2. scotjimland

    scotjimland Funster Life Member

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    without history, insist on the cam belt + kit being done
     
  3. Borderland

    Borderland Funster

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    It is when you come to sell it in the future that you may have a problem.
     
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  4. Violet1

    Violet1

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    Would still want history , any wriggle room for not honouring warranty will be foremost for company not wanting to repair
     
  5. GJH

    GJH Funster Life Member

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    We asked about that when we bought our current van. When the salesman checked he found a note on the card from the workshop foreman saying that it should be done as no service history. Sign of a good dealer (Camper NE) (y)
     
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  6. Diane1969

    Diane1969 Funster

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    What does kit mean?
     
  7. Fenman

    Fenman Funster

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    I would ask to see the V5 and then have a go at contacting the previous owner.
     
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  8. scotjimland

    scotjimland Funster Life Member

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    it's the cam belt plus tension pulleys .. comes in a 'kit'

    generic image
    [​IMG]
     
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  9. mickyc

    mickyc Read Only Funster

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    I would ask for a full service to be carried out, and as others have said the belt/kit done.

    You then know both jobs have been done, so can get on with enjoying your MH.

    I would ask for docs for works to keep for when I sold on, and would keep any further receipts in a folder (any further services or works you do yourself)
     
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  10. gus-lopez

    gus-lopez Funster

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    cam belt kit + water pump if it is in there as well.
     
  11. Jabberwocky

    Jabberwocky Funster

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    Wouldn't worry about stamps in a book, but a nice pile of receipts showing what been done over the years is a must.

    Mine shows me my battery is 7 years old, the cam belt was done 8k miles ago, in 2011 it only did 92 miles, the aux belts are nearly new, the van has a history of squeaky belts and all the tyres are getting on a bit despite having plenty of tread on them.
     
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  12. magicsurfbus

    magicsurfbus Funster

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    If all servicing was done at the same garage then presumably the garage would have a continuous record, although you'd probably need the previous owner to ask them for a copy, due to data protection rules. Only guessing here by the way.
     
  13. Diane1969

    Diane1969 Funster

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    Thanks for all the advice , I have looked up reviews on them and they have achieved gold standard customer service for the last two years , they are a family run business and have already said they would do cam belt so think I will take my husband to look tomorrow and maybe buying our first MH together
     
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  14. Bobby22

    Bobby22 Funster

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    If you buy a motorhome with or without service history do some due diligence.

    Check steering wheel for alignment.
    Check steering wheel for wear.
    Check steering for play
    Check pedal rubbers for wear.
    Check panels are all spaced correctly.
    Check under bonnet for oil leaks
    Take off oil cap and check for gunge on and around it
    Check exhaust for soot on first start up.

    Test drive for a few miles and make sure the engine gets up to temperature and go up and down all the gears.

    Check the tyres for wear, age and that they all have the same tread pattern ( a well looked after van will have all the same tyres)
    Tyres shouldn't be anymore than 5 years old.

    Check inside all the cupboards and under all the seats for damp patches or musty smells.

    Don't be shy in doing these checks as the salesman won't have checked all these for himself but will try to reassure you all the time.

    If you find anything wrong with the van let the salesman know about it and agree for it to be rectified before you collect it.

    If you are getting a 1 year warranty with the van, it is to cover future issues not for the things that maybe wrong before you buy.

    If you pick up on issues after you get the van it maybe harder to get them sorted after collection.

    Remember it is a buyers market and there are plenty of vans to chose from.



    Having said all this reputable dealers don't like aftersales issues.


    Good luck and welcome to fun.

    Bobby.
     
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  15. Judge Mental

    Judge Mental Funster Deceased RIP

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    Would not touch anything without full service history and stamped book...
     
  16. Charlie

    Charlie Funster

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    It means .
    Cam belt
    Any relevant tensioners and pulleys
    And the water pump.
    May also in some cases require an Auxillary belt.

    If the Can belt is replaced but not the pulleys or water pump and they go the belt will snap anyway. No point in changing just the belt.

    Best do the lot ! Belt and braces if you like.

    Personally I would NOT buy an expensive vehicle that does not have proper service history no matter what !
     
  17. bartiny

    bartiny

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  18. Ranger

    Ranger Funster

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    Don't think I have ever bought a vehicle with much in the way of service history and not had a bad one yet but then again never had a Fiat (joke before I get banned) Always service and repair in our own workshops and keep all receipts and mot's.
     
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  19. Charlie

    Charlie Funster

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    Service history book stamped up means nothing.

    Example; http://www.ebay.co.uk/itm/FIAT-DUCA...ERVICE-BOOK-/221885443578?hash=item33a9672dfa

    (y)[/QUOTE]

    Try telling a sales exec that if you are trying to part Ex in a vehicle...

    Sorry but your comment is absolute rubbish.

    Service history proves that a vehicle has at least had the required maintenance required to help keep it fit and healthy.

    Many buyers of prestige vehicles will simply not even look at a car like say a BMW or a Jaguar that does not have full and proper Dealer history.

    Anyone who buys expensive vehicles without checking with the dealers that the book is backed up by the computer records is being remiss to say the least !

    Your link shows what is clearly available but for anyone to make up service history and use it to sell a vehicle is committing a criminal offence. Its called Fraud....
     
  20. chaser

    chaser Funster

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    Going by your avatar, you won't need any service history with your van , as long as you can keep the body on it , it will run for ever(y)(y):)
     
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