SAGA £50 to cancel a policy - wont be getting my MH insurance business

Discussion in 'Motorhome Insurance General Discussion' started by MichaelT, Mar 14, 2016.

  1. MichaelT

    MichaelT Funster

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    We recently sold my tow car ready for the new M/H arriving in May so I cancelled the insurance. Just got a letter saying I Owe them £50 cancellation fee. What a total rip off, the agent I spoke to said although the original amount was less when I first took the policy out it is clearly stated in the renewal notice.

    So when looking for my M/H insurance SAGA wont be getting a chance to quote, total shysters.
     
  2. Chockswahay

    Chockswahay Funster

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    Almost every insurance will charge for cancelation........... choose your victim ;)
     
  3. MichaelT

    MichaelT Funster

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    But £50 I understand there is some admin work involved but 2 minutes on the phone, ticking a box on the screen and saying is htere anything else I can help you with!
     
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  4. canopus

    canopus Funster Life Member

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    Tell them to whistle :whistle:. Phone them and tell them they are taking the pi$$. Ask for a supervisor and point out that you will post your feelings on every forum going. They may well rescind their outrageous fee. :mad:
     
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  5. chaser

    chaser Funster

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    Don't think Nfu do, I can't recall being charged anything
     
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  6. DavidG58

    DavidG58 Funster

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    My guess it is normally wrapped up (hidden / lost) in any refund given, presuming the premium has been paid for the full year in advance, if the year was only part way through you would expect a refund, or at least enough to cover the cancellation fee
     
  7. Hollyberry

    Hollyberry Funster

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    I had same argument with Saga a couple of years ago.

    I changed my car this year just 3 weeks before insurance renewal was due with Esure. I was happy to stay with them but they tried to charge me £26 cancellation fee. I pointed out that I'd paid for the year on the old car, just let it run its course & I'll pay new cars insurance. No, still wanted £26 to cancel as I wouldn't own old car for the next 3 weeks. Said I'd walk and the cancellation fee disappeared. Next day I received 4 envelopes with different insurance documents in each, 2 for each car. The following day 5 envelopes arrived, again various documents, different cars , different dates.
     
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  8. Minxy Girl

    Minxy Girl Funster Life Member

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    Its standard that a charge is made when you cancel and it varies from one company to another.
     
  9. mike mcglynn

    mike mcglynn Funster Life Member

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    Re.Saga Insurance they want to charge me an extra ten quid for the priveliege of renewing my insurance with them,I think not :LOL:
     
  10. davanne

    davanne Funster

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    This morning I received two envelopes from saga both offering house insurance which is due next month one quote £207 the other £238
    They are also bombarding me with offers of motorhome insurance even though I have told the not to send me any more letters.
     
  11. f6c

    f6c Funster

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    Cheeky buggers.
     
  12. Chockswahay

    Chockswahay Funster

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    Well, when I sold my van last week and recommended Safeguard to the new owner, I rang them to cancel the insurance (less than a month remaining) and they waived the £25.00 cancellation fee as a thank you (y)
     
  13. Chockswahay

    Chockswahay Funster

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    @MichaelT The harsh truth is that when you took on the insurance you entered into a contract, and that included any cancellation fees.....
     
  14. MichaelT

    MichaelT Funster

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    Yes I agree but the amount of £50 is outrageous and as the agent said when I took out the policy it was much less but it is stated in each renewal which of course no one reads, something like £25 would be more palatable.
     
  15. Yorick

    Yorick Funster

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    I once called to cancel and was also quoted a charge. I said to just let it run out then.
     
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  16. Diesel

    Diesel Read Only Funster

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    @MichaelT - Am I understanding correctly - you paid premium in full for 12 moths over and they are charging £50 to cancel early?
     
  17. MichaelT

    MichaelT Funster

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    I paid quarterly installments so had paid 9 months and cancelled just before the 9 months were up so in effect was paid up to date, in fact they owed me a few pounds. I guess if I had paid in full they would have refunded 3 months less the £50.
     
  18. Charlie

    Charlie Funster

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    Saga ? Isn't that for old uns ?? :)
     
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  19. Diesel

    Diesel Read Only Funster

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    Ah right I understand ......pretty much standard practice and reasonable really IMO - I worked in a brokers many years ago - back in the day of handwritten cover notes ;) Regardless of what instalment agreement you set up with a broker the insurer charges the broker the full premium less any broker commission, cancellation is then on a sliding short period rates - most insurers would issue refund on a similar scales :

    11 months remaining - 70pc refund

    tapering to zero refund with 4 or fewer months remaining.

    A pro-rata refund would usually be given if an insurer could not or chose not to cover a car you purchased.
     
  20. MichaelT

    MichaelT Funster

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    I was not with a broker but direct with them so I don't see your argument.
     
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