Jaws
LIFE MEMBER
- Sep 26, 2008
- 23,832
- 72,345
- Funster No
- 4,189
- MH
- C class, Chieftain
- Exp
- since 2006 ( I think ! )
Applied and paid for insurance with Safeguard on the 11th of June..
I was asked to supply proof of NCB and the CCC membership
Docs duly scanned in on the same day and e-mailed to the person I was told to send them to.
In the e-mail I asked for a return mail as proof of receipt of said mail
Nothing forthcoming .. telephoned and was asked to do it again..
Still nothing.. Foned again and was told due to volume of work there may be a delay
Like so many things in life, a couple of days went by and the matter was resigned to history and my hind brain.
Today I got a letter saying no proof of NCB had been received etc etc
Foned yet again and was told the letter was sent in error as yes, they had got the docs ok.. 20 seconds later I got an e-mail saying they had the docs and all was ok
If this is an example of how Safeguard works, I am very concerned at the prospect of a long and protracted time scale should I have the misfortune to have to place a claim
I have replied to the e-mail telling of my concern but in all honesty do NOT expect a reply
This is my first year with Safeguard. I doubt there will be a second
I was asked to supply proof of NCB and the CCC membership
Docs duly scanned in on the same day and e-mailed to the person I was told to send them to.
In the e-mail I asked for a return mail as proof of receipt of said mail
Nothing forthcoming .. telephoned and was asked to do it again..
Still nothing.. Foned again and was told due to volume of work there may be a delay
Like so many things in life, a couple of days went by and the matter was resigned to history and my hind brain.
Today I got a letter saying no proof of NCB had been received etc etc
Foned yet again and was told the letter was sent in error as yes, they had got the docs ok.. 20 seconds later I got an e-mail saying they had the docs and all was ok
If this is an example of how Safeguard works, I am very concerned at the prospect of a long and protracted time scale should I have the misfortune to have to place a claim
I have replied to the e-mail telling of my concern but in all honesty do NOT expect a reply
This is my first year with Safeguard. I doubt there will be a second