Roadside assistance

Discussion in 'Motorhome Chat' started by nelly, Feb 19, 2016.

  1. nelly

    nelly Funster

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    Hi All
    I am just about to pick up a new motorhome (March 7th ) and was looking at my insurance to get it changed to the new one. My MH is 8 years old at present and i pay a premium for roadside assistance both in the uk and EU. I was wondering do i need these with a new motorhome will it have roadside assistance as part of the package. I have tried to look on internet but cannot find out. I will ask the dealer but thought someone on here might know

    Neil
     
  2. Speve

    Speve Funster

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    If it's a Fiat they usually have Fiat camper assistance for duration of the warranty
     
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  3. iandsm

    iandsm Funster

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    It will have Fiat camper assistance but why not take a look at ADAC which will give you everything you could possibly want in terms of assistance with the vehicle and yourself. Good luck on the 7th, have many happy miles.
     
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  4. sedge

    sedge Funster

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    Yup - new Fiat Mohos have 2 years Camper Assist - which apparently, they only get for 1 year in France ! When our Pilote was 18 months old, we actually knackered the rear RHS wheel accidentally badly guttering it on a lump of ?granite concealed in a bit of grass as we were pulling onto a scrubby parking space on a narrow main road to check the route where we were going.

    Pete managed to sort it enough to get to the Aire we were aiming for (about 1km away it turned out) and as it was a Bank Holiday we knew we couldn't get a wheel that day anyway. (no spare) We got the handbook out and found there was a Fiat Assist listed garage not far away so went there after the BH - big Fiat dealers, cars and commercials, loads of other Mohos parked up and being worked on too so we went in, they found someone who spoke English and we explained that it would drive, but we wouldn't wish to go very far with it like that and this was the first week of our 2/3 month hols.

    He then got a bit confused cos he thought we were expecting Fiat Assist to cough up - we weren't! But he'd started off saying it was more than 12 months old so it wouldn't be covered anyway - which we had to say to him, 'No that's wrong - we get 2 years' - so he checked that out and was surprised ! Then he got concerned about the tyre - we had already said when you get the wheel off and inspect the tyre it might need a new one, in which case we'll want one of those as well - I mean there was no way we could check that without jacking it up removing the wheel then removing the tyre, was there?

    I think he was mainly surprised that we weren't averse to paying for it, in the first place !

    Of course we didn't actually WANT to, who would? But needs must and it's only money - it ain't like anybody died is it? LOL Not a crisis - only a drama!
     
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  5. garjanco

    garjanco Funster

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    2 years fiat camper assist on new mh checked earlier as I am getting insurance quotes ready for our new mh arriving March
     
  6. GWAYGWAY

    GWAYGWAY Funster

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    Merc UK give 3 years I think but the third one is only and insurance policy covered one. The European warranty is only 2 years.
     
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