Renewing with AIB - don't think so ...

Discussion in 'Motorhome Insurance General Discussion' started by triclops, Aug 10, 2015.

  1. triclops

    triclops Funster Life Member

    Joined:
    Nov 12, 2013
    Messages:
    347
    Likes Received:
    382
    Location:
    Bury
    Our M/H insurance is due to expire at midnight 18th August. So 4 weeks before I phoned up AIB to ask when I would be getting my renewal quote - "2 weeks before renewal so you'll have to wait" I'm told by some very abrupt guy on the phone.
    So Friday (11 days before expiry) and I'm reading through the small print on the insurance documents - yes, I know it's a bit late now! Oh! Look! If I don't contact them to say that I'm unhappy with the quote they will automatically renew my insurance :Eeek: don't think so!
    Friday teatime I fire off an email requesting my renewal premium, and specifically refusing to have my insurance renewed without my permission. Plus asking for an email confirming my instructions had been received.
    Monday afternoon and still waiting ...:swear2:
    *****************
    When we decided to part-ex our van I phoned up Friday morning for a quote, and Leah told me that the insuring company would have to be contacted and she would phone me back. I pottered about around the house waiting for the call and eventually phoned AIB at 17.30 (as they close at 18.00) only to get a recorded message to say that "the office is now closed" Saturday morning phoned them and got Leah again "How can I help?" and I sez "I'm still waiting for my call back" - so I got the figure to change over, but not picking up van until Tuesday so keep the figure on my file.
    Tuesday comes - Jeff takes van for final test drive and fill up with fuel whilst I phone AIB to arrange the change over in insurance. Phone answered by some guy who tells me that Leah will have to handle the change over and she is busy but he will get here to phone me back. 25 minutes later and I phone them again, "hasn't she called you yet? I will make sure she calls you" Another 15 minutes later and I phone again and insist that he handles the change over and charging my debit card with the difference.
    *****************
    Just know that I won't be renewing with AIB even if they give me a brilliant renewal quote.
     
  2. Forestboy

    Forestboy Funster Life Member

    Joined:
    Jul 31, 2007
    Messages:
    4,948
    Likes Received:
    7,700
    Location:
    Forest of Dean
    We use Safeguard still not been bettered like for like and I check every year.
     
    • Like Like x 3
  3. TheBig1

    TheBig1 Funster Life Member

    Joined:
    Nov 27, 2011
    Messages:
    7,224
    Likes Received:
    9,612
    Location:
    Dorset
    sounds rather disappointing as so many members here are now with them. makes you wonder how well they will handle any claims
     
  4. icantremember

    icantremember Funster

    Joined:
    Sep 2, 2010
    Messages:
    5,063
    Likes Received:
    7,114
    Location:
    Nr Watton in Norfolk
    Try NFU(y) ... a little negotiation may be required to get the best price.;)
     
    • Like Like x 2
  5. DiggerJon

    DiggerJon Funster

    Joined:
    Jan 25, 2013
    Messages:
    570
    Likes Received:
    4,430
    Location:
    Dorchester, Dorset
    Anybody in the public service sector, working or retired, might be eligible for CSMA membership and hence preferential rates through LV insurance. Collectively with MH, car, motorbike, travel and house insurance I have saved over £450 this year over "competitive" quotes and the service I have had has been excellent. Fortunately, I have not had to test their claims procedures - yet! Oh yes, the automatic renewal quote has always been the most competitive as well (today house insurance renewal for 4 bed semi in Dorset - £140.38) so I am now always insured as cheaply as possible.
     
    • Like Like x 1
  6. TheBig1

    TheBig1 Funster Life Member

    Joined:
    Nov 27, 2011
    Messages:
    7,224
    Likes Received:
    9,612
    Location:
    Dorset
    just been speaking to my sister and apparently as family I can get a 20 or 25% discount on LV insurance
     
  7. wizzer59

    wizzer59 Funster

    Joined:
    Apr 18, 2009
    Messages:
    2,882
    Likes Received:
    2,685
    Location:
    Englishman in Mid Wales
    • Like Like x 1
  8. TheBig1

    TheBig1 Funster Life Member

    Joined:
    Nov 27, 2011
    Messages:
    7,224
    Likes Received:
    9,612
    Location:
    Dorset
    hope they respond to this thread, as they help sponsor this section if I recall
     
  9. Jim

    Jim Ringleader

    Joined:
    Jul 19, 2007
    Messages:
    25,867
    Likes Received:
    76,270
    Location:
    Sutton on Sea
    Not sponsors, they just pay to advertise here.
     
  10. triclops

    triclops Funster Life Member

    Joined:
    Nov 12, 2013
    Messages:
    347
    Likes Received:
    382
    Location:
    Bury
    I have tried them, but they won't quote me unless I have house insurance with them.
     
  11. makems

    makems Funster Life Member

    Joined:
    Sep 23, 2011
    Messages:
    2,616
    Likes Received:
    10,678
    Location:
    Ingleby Barwick,,Teesside
    I fOundAIB very competitive, but this year went with Comfort who were"comfortably" the cheapest of all I contacted (which was quite a few).
    I haven't had a year yet when the incumbent insurer came up with the best quote year 2.
     
  12. TheBig1

    TheBig1 Funster Life Member

    Joined:
    Nov 27, 2011
    Messages:
    7,224
    Likes Received:
    9,612
    Location:
    Dorset
    thankyou for clarifying that point Jim
     
  13. Jim

    Jim Ringleader

    Joined:
    Jul 19, 2007
    Messages:
    25,867
    Likes Received:
    76,270
    Location:
    Sutton on Sea
    In the couple of claims I've been involved with over the years (not Motorhomes) the Broker has had absolutely nothing to do with the claim, that has always been handled by the insurance company. I don't know for sure, but I imagine that would be the same in this case, most of the motorhome brokers, AIB, Comfort, Safeguard etc all use the same underwriters.
     
  14. Puddleduck

    Puddleduck Funster

    Joined:
    Jan 15, 2014
    Messages:
    6,478
    Likes Received:
    13,815
    Location:
    Scottish Borders
    AiB are our broker and you have to constantly badger them.
    Our claim was dealt with directly by the insurer not AiB.

    Our car has been insurered through AiB and we are still waiting for the policy document!
     
  15. chaser

    chaser Funster

    Joined:
    Feb 16, 2013
    Messages:
    7,141
    Likes Received:
    7,750
    Location:
    uttoxeter
    How fortunes can suddenly change, best things since sliced bread were aib and vanbitz on here now in the space of a fortnight with neither answering back they have come in for some stick:((n)
     
  16. Jim

    Jim Ringleader

    Joined:
    Jul 19, 2007
    Messages:
    25,867
    Likes Received:
    76,270
    Location:
    Sutton on Sea
    On the contrary, in the VB thread its seems most everyone is on the side of the business and not the OP so i don't see any fortunes changing there. :rolleyes:
     
  17. Fletton

    Fletton Funster

    Joined:
    Oct 19, 2014
    Messages:
    569
    Likes Received:
    2,468
    Location:
    Nth East Lincs
    I am afraid that's the norm nowadays... I've even had it quoted to me that it is the "Law"....

    They all do it... Just ask any insurer when getting a quote...
     
  18. Jamwitt

    Jamwitt Funster Life Member

    Joined:
    Jun 18, 2012
    Messages:
    496
    Likes Received:
    239
    Location:
    Chandlersford
    I was with comfort for a couple of years and abi came out cheaper on the third year so went with them , i had to ring them 5 times to get certificate change to get the registration correct I'm back with comfort now turned out cheaper this time :)
     
  19. Dawn B

    Dawn B Funster

    Joined:
    Oct 20, 2013
    Messages:
    5,152
    Likes Received:
    14,568
    Location:
    South Norfolk
    Our insurance is due next month, not looking forward to 'doing the rounds'. Currently with AIB...............tomorrow's phone call should be interesting :whistle:
     
    • Like Like x 2
  20. WAG2CRU

    WAG2CRU Read Only Funster

    Joined:
    May 31, 2012
    Messages:
    378
    Likes Received:
    496
    Location:
    Argyll
    I have been waiting for a call back from AIB for 2 years however, no matter, as I would never buy insurance without sight of the policy document, and they refuse to provide one.
     
  21. shawn&emma

    shawn&emma Funster

    Joined:
    Nov 24, 2008
    Messages:
    239
    Likes Received:
    342
    Location:
    Anywhere that takes our fancy
    Thats just what happened to me last week. Rang them for a quote, went through all the normal stuff and he gave me the quote, (double my previous quote) I then said can you just send me a draft copy of the policy to be told that would only happen when I have given the go ahead and either set up the DD or paid up front.

    Luckily i've found insurance elsewhere.
     
Loading...

Share This Page