Rapido

Discussion in 'Rapido' started by ShiftZZ, Jan 3, 2012.

  1. ShiftZZ

    ShiftZZ Funster Life Member

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    As you know I have recently bought a Rapido and the dealer I bought it from (Who I may well name later) has ordered a spare part from a Rapido dealer (Who I may also name later), anyhow after 4 months of being pi$$ed about, I rang Rapido (ShiftZZ style) to tell them that I was not a happy bunny.

    Spoke to Anthony, BRILLIANT, full of knowledge and he was able to ask the engineer questions about my issues and the answer came back instantly...

    Anthony is English and A1.

    I am now writing to my dealer to get this sorted.

    Dealers in the UK, you need to be aware that customers can go to the manufacturers and get the truth, so you better behave yourselves....
     
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  2. JJ

    JJ Funster

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    Warning.... The details of your phone call and letter have been gathered by a data collecting company and sold on... Expect a tempting offer from Hymer any day now...

    JJ
     
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  3. ShiftZZ

    ShiftZZ Funster Life Member

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    Just had an e-mail, they will order the item through another dealer, but can I supply the build number which is on the same plate as the chassis number.

    So how the FFFF was the other dealer going to order the FFFFFF'ng thing...

    Tell you what Funsters, someone is going to get it, BOTH BLOODY barrels and there will be blood on the walls, no prisoners and no survivors... They have been warned.

    Tried to ring Rapido in France, they are at lunch...............
    Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
     
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  4. canopus

    canopus Funster Life Member

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    I'm sure I've read somewhere that Hymer have a financial interest in Rapido anyway:Smile:
     
  5. canopus

    canopus Funster Life Member

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    What is the part you're trying to get hold of?
     
  6. ShiftZZ

    ShiftZZ Funster Life Member

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    Door seal.

    If it was something special I would not mind, its been on order since September, I have spoken to Rapido in France they have 500m of the bloody stuff.

    It appears that this particular deal is dragging his feet, and hoping that I will go away, they are about to find out exactly what type of unreasonable git/ba$tard/nightmare I can be.

    We have for too long let them treat us like pooh, but no longer, whoever said "revenge is a dish best served cold" is living in another universe.
     
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  7. ShiftZZ

    ShiftZZ Funster Life Member

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    The Rapido 'agents' could not have ordered the part unless they had the build number.

    What a lot of idiots....


    Rapido were very happy for me to phone and let them know anout the issues and the name of their agent...

    ShiftZZ 1 - Arseholes 0
     
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  8. Munchie

    Munchie Funster Life Member

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    Well done sir.:thumb:

    Hell hath no fury like a druid scorned (especially the Hilda variety):Eeek:
     
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  9. old-mo

    old-mo Funster Extra Special Life Member

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    Well said Mr ShiftZZ... and I can concur with your second paragraph completely, never a truer word spoken/writ...:thumb:

    go get em Tiger....:Cool:

    Sell your story to the "Daily Mail".. would make headlines... :thumb::Rofl1::Rofl1:



    1 of many for 2012...
     
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  10. Popeye

    Popeye Funster

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    Holy Sheeeet, I'm fwitened and I'm only reading out of interest....Griff
     
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  11. iandsm

    iandsm Funster

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    I have been waiting for six months, yes six months for a Rapido dealer to get body parts for me. Each time I enquire I get the same "we are still waiting" I wonder if you could let me know what number you phoned Anthony on please.
     
  12. GJH

    GJH Funster Life Member

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    So do I strike Rapido off the list when we go looking for a new van then? :Smile:
     
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  13. Munchie

    Munchie Funster Life Member

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    No Graham they are good vans it is the dealer who is at fault here. :thumb:
     
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  14. ShiftZZ

    ShiftZZ Funster Life Member

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    Graham

    Not really, its one particular dealer in the. UK, when I told Rapido they said "Ah, we suggest you go to another dealer" .

    Dont these people realise that a few postings on here can really mess them up, the 'punter' has laid out good dosh and not a small amount either and they deserve more than some of the crap they come out with.

    Customer is king and if they mess with us, they WILL suffer...


    Besides that Rapido is a good make and a good van.
     
    Last edited: Jan 3, 2012
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  15. canopus

    canopus Funster Life Member

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    Anthony Pfaff - contact via switchboard from UK on
    00 33-02 43 30 10 70

    not sure if you drop the zero from 02 or not:thumb:
     
  16. Mr Colpot

    Mr Colpot Funster

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    I agree wholeheartedly about Anthony. I spoke with him when we were in France and the Hab Door decided it would no longer lock on the remote.
    He put me in touch with a local Mechanic (who used to work at Rapido) who stripped the door down and worked his magic fingers (his words when I asked him how he fixed it) and got the lock working again all for 10 euro.
     
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  17. laneside

    laneside Funster

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    Hey do you need one of my tablets
     
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  18. Styx

    Styx Read Only Funster

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    No, he's in his element - he lives for days like today :thumb:
     
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  19. Ladylea

    Ladylea Funster

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    yes you drop the 2. We visited the factory when we had problems with the garage door antony Pfaff was brilliant nothing was to much trouble his e-mail is assistancetechniqueap@rapido.fr. He said it might come back but to try again.
     
  20. ShiftZZ

    ShiftZZ Funster Life Member

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    Oi, me a man of peace and tranquility and TOLERANT
     
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