Randsomware On Pc

Discussion in 'Computers' started by Judge Mental, May 13, 2015.

  1. Judge Mental

    Judge Mental Funster Deceased RIP

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    Hi all..Just got back from Spain today via Twin lakes :) to be greeted by ransomware on our PC:(
    Not sure how it got there as Mrs Mental denies all knowledge of opening or installing anything, but from what I have read this stuff don't appear on its own...Does anyone have an idea how to get rid please:coffee:
     
  2. Bluestar

    Bluestar Funster

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    Not an expert but you could try the "go back" or what ever its called, or give it a Google.
     
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  3. John Laidler

    John Laidler Funster

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    If you've got one of the nasty ones then I believe you are stuffed. Hopefully someone here might have a more promising suggestion but can you give any more details? Such as any names.

    Of course your backups will be invaluable. :)
     
  4. GJH

    GJH Funster Life Member

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    See This Post of mine in response to a similar question last week.
     
  5. Bailey58

    Bailey58 Funster Life Member

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  6. John Laidler

    John Laidler Funster

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    Hopefully, things like malwarebytes might work, but as I mentioned earlier some of these are really nasty and short of paying the money, which is by no means guaranteed to work, your pc becomes a large paperweight.

    There is background here - click on the + symbols for more info. http://www.microsoft.com/security/portal/mmpc/shared/ransomware.aspx
     
  7. Judge Mental

    Judge Mental Funster Deceased RIP

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    Thanks all! it seems to be only on Chrome? as typing this in Explorer. Have tried malewarebytes - no luck. spybots etc...and Kaspersky my virus thingy all bloomin s useless:coffee:

    trying adwecleaner now.....I can see how some panic and pay up! as it is a bit alarming:sick:
     
  8. Kool Kroozer

    Kool Kroozer Funster

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    I always use RogueKiller its free and always does the job, worth a try
     
  9. Judge Mental

    Judge Mental Funster Deceased RIP

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    Thanks all! it seems to be only on Chrome? as typing this in Explorer. Have tried malewarebytes - no luck. spybots etc...and Kaspersky my virus thing all so uesless..

    this is what I get: plus loads of "how to become a millionaire!"adds ransomware .jpg
     
  10. Judge Mental

    Judge Mental Funster Deceased RIP

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    RogueKiller is running now...

    I don't trust any of these "free" resourses..make me very nervous indeed! You don't know what your installing along with them:(
     
  11. John Laidler

    John Laidler Funster

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    At first sight it doesn't look like the classic ransomware, which would ask up front for payment to unlock your files.

    Can you see and access your files, images, Word docs or whatever? If you can this is just some spoof stuff that should be removable. "Proper" ransomware will encrypt all your files and possibly destroy backups such as .bak files. Removing the malware does not get you access to your files.
     
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  12. Billy23

    Billy23 Funster

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    I think that it is a good idea to format a computer every 12/18 months to get rid of built up crap, this would be an ideal time. Saves all the messing about.
     
  13. Judge Mental

    Judge Mental Funster Deceased RIP

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    Last edited: May 13, 2015
  14. Mattyjwr

    Mattyjwr Funster Life Member

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    It may not be real ransom malware but it is a timely reminder for those that have not backed up their PCs recently. A portable hard disk drive has saved my hide a few times and I also back up onto Dropbox, Google drive and memory sticks.
     
  15. Judge Mental

    Judge Mental Funster Deceased RIP

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    that's means clearing of everything? I appreciate what you say, but would rather get someone to do it for me as a non techy:(
     
  16. Mattyjwr

    Mattyjwr Funster Life Member

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    Ps. The telephone number in your message is for the Lenovo helpline. What make is your PC?
     
  17. Judge Mental

    Judge Mental Funster Deceased RIP

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    its not Lenovo....its a Chillblast?
     
  18. Bailey58

    Bailey58 Funster Life Member

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    Try Spybot Search and Destroy as well as Malwarebytes, these are free programmes that many on Fun use with no problems unlike, as said already, some of these "freebies" that then charge you when they've found something.

    Have you looked in Control Panel for any new or strange programmes that you don't recognise?
    Revo is harmless and if installed it will open all programmes in a Control Panel like display. Right clicking, I think, will give you options to not only delete but to google search for info which will tell you if it's something that you don't want or need.
     
  19. Judge Mental

    Judge Mental Funster Deceased RIP

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    nothing works :(

    I have someone who could sort this but his packing as going to the States so hasn't time...a near neighbour might be able to help if I can get hold of him...
     
  20. Mattyjwr

    Mattyjwr Funster Life Member

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    Can you copy all of the files that you want to keep onto an external storage device?

    Also, do you have an anti virus programme?
     
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