pappajohn
LIFE MEMBER
i had cause, today, to call on my RAC Arrivals cover.:Sad:
i was in my car in town and the temp gauge shot off the scale....radiator completely cabbaged.
anyway, i rang RAC and told them the problem, the lady told me it would be approx 1hr 15mins before the driver got to me.
as it was he rang within 5 mins to get finer details and arrange to meet him at the car.
he arrived a few mins later, very freindly and helpful bloke, lowered towing dolly, brill bit of self contained kit (auto box so no flat towing), winched me on and off we go.
from initial call to getting the car in my garage at home.....less than 45 mins.
brilliant service and a few mins explaining things to the operator when you call will get the correct vehicle first time.
an hour later the rads on the bench and awaiting a new one on wednesday:thumb:
this one callout has re-couped my subscription charge.
i was in my car in town and the temp gauge shot off the scale....radiator completely cabbaged.
anyway, i rang RAC and told them the problem, the lady told me it would be approx 1hr 15mins before the driver got to me.
as it was he rang within 5 mins to get finer details and arrange to meet him at the car.
he arrived a few mins later, very freindly and helpful bloke, lowered towing dolly, brill bit of self contained kit (auto box so no flat towing), winched me on and off we go.
from initial call to getting the car in my garage at home.....less than 45 mins.
brilliant service and a few mins explaining things to the operator when you call will get the correct vehicle first time.
an hour later the rads on the bench and awaiting a new one on wednesday:thumb:
this one callout has re-couped my subscription charge.