poor quality motorhome

Discussion in 'Tech/Mech General' started by bigron55, Oct 16, 2016.

  1. bigron55

    bigron55

    Joined:
    Oct 16, 2016
    Messages:
    4
    Likes Received:
    0
    Location:
    Doncaster
    Advice would be welcome we bought our 1st motorhome from marquis it a majestic165 on a 12 plate we have now got a problem with the veneers on the fronts of cupboards and draws peeling off Elddis say it's not their problem marquis say it's not their problem has any other member had this problem
     
  2. pappajohn

    pappajohn Funster Life Member

    Joined:
    Aug 26, 2007
    Messages:
    30,116
    Likes Received:
    17,785
    Location:
    YO11 2BD
    You bought from Marquis therefore its their problem......

    Your purchase contract was with the seller, not the converter.
    Good luck and don't hold your breath.
     
    • Like it Like it x 2
    • Informative Informative x 2
  3. irnbru

    irnbru Funster Life Member

    Joined:
    Jun 27, 2013
    Messages:
    5,984
    Likes Received:
    11,222
    Location:
    Glasgow
    How long ago did you buy the MH? And how long since the problem appeared?
     
  4. ceejayt

    ceejayt Funster Life Member

    Joined:
    Aug 12, 2015
    Messages:
    448
    Likes Received:
    554
    Location:
    York
    Sounds like a very poor response - you have a contract and they must honour it
     
  5. NickNic

    NickNic Funster Life Member

    Joined:
    Jan 14, 2014
    Messages:
    5,844
    Likes Received:
    12,010
    Location:
    Kettering
    Buying an Eldiss was your first mistake.

    If it's only veneers peeling off you've got one of the better ones.
     
    • Like it Like it x 1
    • Funny Funny x 1
  6. irnbru

    irnbru Funster Life Member

    Joined:
    Jun 27, 2013
    Messages:
    5,984
    Likes Received:
    11,222
    Location:
    Glasgow
    But what was the contract!
     
  7. bigron55

    bigron55

    Joined:
    Oct 16, 2016
    Messages:
    4
    Likes Received:
    0
    Location:
    Doncaster
    We bought the can in Sept 16 it as had 2 owners before us with 7500mile on clock started about 6 months ago and is an on going problem
     
  8. NickNic

    NickNic Funster Life Member

    Joined:
    Jan 14, 2014
    Messages:
    5,844
    Likes Received:
    12,010
    Location:
    Kettering
    4 years old I guess means it's going to be out of manufacturers warranty.

    Depends on what warranty the dealer offered and how long ago OP purchased it.
     
  9. bigron55

    bigron55

    Joined:
    Oct 16, 2016
    Messages:
    4
    Likes Received:
    0
    Location:
    Doncaster
    Beginning to think that
     
  10. bigron55

    bigron55

    Joined:
    Oct 16, 2016
    Messages:
    4
    Likes Received:
    0
    Location:
    Doncaster
    Top of the range gold warranty from marquis not worth the paper
     
  11. irnbru

    irnbru Funster Life Member

    Joined:
    Jun 27, 2013
    Messages:
    5,984
    Likes Received:
    11,222
    Location:
    Glasgow
    I suspect their gold warranty is for major faults only and notc osmetic
     
  12. TheBig1

    TheBig1 Funster Life Member

    Joined:
    Nov 27, 2011
    Messages:
    7,771
    Likes Received:
    10,181
    Location:
    Dorset
    there us a fairly easy fix. cover with brown paper and use a hot iron to reactivate the glue
     
    • Informative Informative x 2
  13. pappajohn

    pappajohn Funster Life Member

    Joined:
    Aug 26, 2007
    Messages:
    30,116
    Likes Received:
    17,785
    Location:
    YO11 2BD
    First port of call.....Citizens advise.
     
    • Informative Informative x 1
  14. irnbru

    irnbru Funster Life Member

    Joined:
    Jun 27, 2013
    Messages:
    5,984
    Likes Received:
    11,222
    Location:
    Glasgow
    Nah...Subscribe here on fun...Will benefit the Op more in the long run:)
     
    • Like it Like it x 2
  15. MH 55 FUN

    MH 55 FUN Funster

    Joined:
    Feb 18, 2016
    Messages:
    2,249
    Likes Received:
    3,495
    Location:
    Rural South West Wales.
    No issues like that on our 6 year old Elddis 145, or indeed any issues whatsoever.
     
    • Like it Like it x 3
  16. JJ

    JJ Funster

    Joined:
    May 1, 2008
    Messages:
    14,899
    Likes Received:
    26,721
    Location:
    Quinta Majay, Pinheiro Bordalo, Portugal
    Not ALL posts help that much... ;)

    JJ :cool:
     
    • Like it Like it x 4
  17. Baldeagle7470

    Baldeagle7470 Funster

    Joined:
    Apr 28, 2013
    Messages:
    3,049
    Likes Received:
    1,528
    Location:
    Charente,France and Alentejo,Portugal
    Have just had a similar situation with our less than a year old Challenger,took it in for first year hab check and to have the 25 snags :(fixed which included peeling veneers and catches that fell off fixed.
    No problem with doing them although we haven't picked it up yet!!
    However the guy doing the check kept saying"Ah well temperature"
    He knows we stay in Portugal.There was the tiniest dab of glue on the remis window clips that both had fallen off and the veneer next to the fridge which I could get my fingers behind felt like it had no glue on at all.

    More cutbacks and cost paring I think.
    Also do they all expect us all to go to Iceland for our holidays??
    Surely manufacturers understand most vans spend there time in warmer climes,but do they care?
     
    • Like it Like it x 2
  18. Lenny HB

    Lenny HB Funster

    Joined:
    Oct 18, 2007
    Messages:
    6,500
    Likes Received:
    6,482
    Location:
    West Sussex
    A very rare one.:)
     
    • Like it Like it x 1
  19. zac

    zac Funster Life Member

    Joined:
    Nov 19, 2013
    Messages:
    772
    Likes Received:
    261
    Location:
    Hampshire
    I know exactly what you are going through as this happend on our first new motorhome which was an Elddis 155, Elddis customer service are nothing but useless and for us the dealer which was situated in Hull were even worse. We had peeling cupboards (multiple), broken shower door, locks not working, water/waste tank not showing correct levels, decals peeling off. Cupboards above the cooker warping. The list goes on, i am afraid it just depends on how much hassle you want to go through, it may be worth just getting them done yourself but that will depend on what warranty the dealer gave you. If under any kind of warranty i would fight it but thats just me, I am now not a fan of Elddis but there are some people that dont have issues with them so they cant all be bad. What ever you do dont swap it for an Autotrail (thats another story :))
     
Loading...

Share This Page