Paying balance before collection of new voyager

Discussion in 'Motorhome Chat' started by Welsh girl, Mar 23, 2010.

  1. Welsh girl

    Welsh girl Funster Life Member

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    I have been asked to pay balance of price 7 days before I pick up new van, question is...if things are not completed to satisfaction, ie alarm fitted ,bike rack fitted and freezer put in as requested where will I stand if they are not done? I bought a new voyager at the NEC and the dealer says that everything will be done but they couldnt keep to the delivery date of end of march except to say we could have it on that date but the extra's we reqeuested couldnt be fitted as they were too busy!! we have put i big deposit on the van and wouldn't want to lose that and don't want to take the van in case they were "too busy" afterwards to fit them and mess us about even further, any idea's on this? any suggestions gratefully received!!!
     
  2. Geo

    Geo Trader - Funster

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    I would only pay the balance on satisfactory final inspection and hand over
    whilst the cash is in your bank YOU are in the driving seat so to speak:thumb:
    The thought of a dealer going belly up a day or two after getting my cash frightens me to death, and it has happend far to many times:Doh:
    Geo
    ps They will try and convince you that you want the Motorhome more than they want your money
    dont be fooled
     
  3. pappajohn

    pappajohn Funster Life Member

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    sounds like the usual thing......we've got your large deposit now f*** off and stop bothering us.

    we've got better things to do than pamper to you. :Angry:

    have a look in your purchase contract and see if it mentions balance to be paid by...date.

    if it does your stuck with it
    if it doesn't then tell them the balance will be paid on collection and not before.

    if the dealer is too busy to take care of a new customer then what chance if a warranty claim arises.
     
  4. finby

    finby Read Only Funster

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    I agree with all the above - Unless otherwise stated in a written contract, I would only pay the balance upon satisfactory receipt and handover of the M/H.:thumb:
     
  5. chatter

    chatter Read Only Funster

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    Have to agree with the above posters, I wouldnt hand any cash over till satisfactory completion of all the agreed modifications, if the dealer wants the rest of your money he wont be too busy to see to your order properly.
     
  6. dazzer

    dazzer Read Only Funster

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    Whatever the contract says keep the money in your pocket till you are 100% satisfied.

    If they start bleating on about not releasing the vehicle till cleared funds are in the account arrange to pay by cash on the day or by a CHAPS payment (same day transfer) from the bank.

    Do NOT under any circumstances pay another penny till you are absolutely satisfied, i know its very exciting getting a new m/h but it will probably be the second most expensive purchase you will ever make so treat it like a business transaction and go through it with a fine toothed comb (twice!!!), do not accept it if you find anything you are not happy with, do not be moved or swayed to allow things to slip and do not hand over a single penny until the vehicle is as ordered and in perfect condition.

    I know of a couple of people who allow a couple of days to do the handover after having bad experiences with dealers and paying up front before collection :Eeek:
     
  7. Big Ed

    Big Ed Read Only Funster

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    We had a bad experiance with a dealer wanting full payment seven days before collection. Repairs that were promised not carried out.
    I would recomend that you tell the dealer to get the van ready for delivery, then go and inspect it thorougly making sure there are no faults and everything has been completed. Then if you are satisfied pay the balance, if not tell them you will not complete the sale until all work has been carried out. Its not worth rushing to collect your new pride and joy untill your happy, you will only end going back and forth to get things put right.
    :Angry::Angry::Angry:
     
  8. rainbow chasers

    rainbow chasers Read Only Funster

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    Don't part with anything until you have the vehicle as you want - you could end up with the extras being fitted next year!

    Insist that they fulfill the order or refund and compensate and you will go elsewhere.

    If they are too busy to complete your order - you are too busy to pay them!:thumb:

    Set the standard now and they won't mess with you!
     
  9. DESCO

    DESCO Read Only Funster

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    Agree totally with above.


    Dave :thumb::thumb:
     
  10. johngee

    johngee Read Only Funster

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    No way, Pedro!!

    Pay on the day by debit card once you are happy with everything. The only possible reason for paying beforehand would be if you paid by cheque & they needed to clear it for fate & funds.
     
  11. Welsh girl

    Welsh girl Funster Life Member

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    Thanks guys for all your comments, we certainly wont be paying them beforehand now, you have made made our minds, we are going to make sure that all is ok before, it's a lot of money as you say and maybe they wouldnt have done the things required till next year even!!:Smile: Lets see what they say when they dont get their money beforehand??
     
  12. Welsh girl

    Welsh girl Funster Life Member

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    johngee.... what do you mean " fate and funds"?
     
  13. johngee

    johngee Read Only Funster

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    If you give someone a cheque it takes time to clear through the banking system.

    'Cleared for fate' means that it is confirmed by the paying bank that there were sufficient funds in the payer's account to meet the cheque.

    'Cleared for funds' means that it is confirmed by the payee's bank that they have received the money.

    It therefore follows that even if you have paid by bankers draft or a building society cheque then the dealer may want confirmation that the payment has cleared and the money (cleared funds) is in their account.

    This may take several days, hence the request that you pay the balance before collection. The dealer's bank may also make a charge to contact the paying bank to confirm payment.

    However, if you pay by debit card, the payment is authorised there & then.

    When we bought our van, the dealer suggested that we pay the balance due to them at the time of collection by debit card, and we were not asked to pay until after the handover and we were satisfied with everything.

    Hope that makes sense.
     
  14. jhorsf

    jhorsf Read Only Funster

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    pay AFTER INSPECTION when you are completely satisfied with EVERYTHING by debit card so transfer any monies into debit card account beforehand, when they have your money some dealers are reluctant to do much after

    DO NOT PAY IN FULL OR TAKE THE VAN AWAY AND PAY UNTIL YOU ARE HAPPY WITH IT as if you do you have accepted it and then rely on the dealers after sales to put it right
     
  15. Terry

    Terry Funster

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    TAKE THIS WITH YOU :thumb:
    terry
     

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  16. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    I would never ask a purchaser to pay before delivery and handover. It is not neccessary as long as the purchaser has an acceptable method of payment such as bankers draft or switch/debit card.

    The van will have to be registered and taxed in your name if it is a new vehicle (you need to supply an insurance cover note normally)

    Peter
     
  17. TonyIsh UK

    TonyIsh UK Read Only Funster

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    Next best thing to cash, is having the money sitting in your current account, and pay with a debit card. It would pay to advise the bank you are going to make a large debit transaction otherwise they will probably stop the paymnet to check it is genuine.

    Now if you could just post your sort code, pin number and account number we could try have a "dummy" run. :thumb:

    Rgds
     
  18. Minxy Girl

    Minxy Girl Funster Life Member

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    Pay with a debit card on the day you collect your motorhome AFTER you have thoroughly inspected it, including driving it (especially if its a Fiat!).

    However, make sure you tell your bank/building society a few days in advance that you will be making a large payment by your debit card to whoever it is and preferably arrange for the collection to be done on a weekday rather than a Saturday so, if you do have problems, you can be sure of being able to get hold of someone to sort it out ... weekends can be much trickier! It is a good idea to have the phone number of who you can call at the bank in case you have a problem too.

    When we bought our last motorhome we paid the balance in cash, the dealer was happy with this. He relayed a story to us of one chap who'd travelled to him all the way from Scotland on a Saturday (they were near Nottingham) and his debit transfer had failed as he'd used an incorrect pin number! He had to wait 48 hours before he could have another go as his bank refused to believe who he was so he had to wait untl the Monday morning to go into a branch to draw it out!

    We offered to take cash when we collect ours next month, the dealer said he would prefer us to use the debit card method ... I don't think they want to have a large amount of cash on the premises!
     
  19. Kon tiki

    Kon tiki Read Only Funster

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    I have numerous complaints & concerns about the dealer I used but to be fair I only paid a small deposit, the balance was paid only I was satisfied with the van. We even spent the night on the dealers forecourt & paid by building society cheque the following day.
     
  20. sedge

    sedge Funster

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    Most people can't/won't accept large actual cash payments these days.

    You could be money laundering. Seriously!
     
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