Paperwhite with adverts ??

Discussion in 'Funster Book Club' started by Eeyore, Oct 27, 2015.

  1. Eeyore

    Eeyore Read Only Funster

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    Today I bought a new Kindle Paperwhite to replace a broken Voyage. The Sleep screen and the Home screen both have Special Offers ( ie adverts ) on them, for chargers, cases, books, cables etc.
    All I can find online is that Paperwhites with Special Offers are only sold in the USA. This one was bought from John Lewis. In order to remove Special Offers in USA it seems you have to pay Amazon to do so.

    I can find a way ( I hope) of removing Special Offers from the Sleep screen but can only block offensive material ( " not suitable for all audiences" ) from the Home screen, where the advert takes up about 1/8th of the screen.

    Is this right ? Are new Paperwhites coming complete with adverts or are JL buying cheaper American versions ?

    Edit to add: The Sleep screen has just appeared, complete with advert so I clearly can't remove adverts from the Sleep screen
     
  2. Judge Mental

    Judge Mental Funster Deceased RIP

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    I have one..it has same screen as Voyager. I thought you can buy with or without adverts at a cost. an ealier one I had bought in ths states thet adds did not work here. In all honesty I dont even notice them..you sort of tune them out.Its only here for a split second till I turn book on.

    Or...

    http://www.labnol.org/software/remove-kindle-ads/28341/
     
  3. Eeyore

    Eeyore Read Only Funster

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    But surely, if my Paperwhite was bought in UK it shouldn't have special offer ads ? JL have nothing oin their website to suggest ads are on the thing. I've written to them but wanted to check that it was not standard.
     
  4. Judge Mental

    Judge Mental Funster Deceased RIP

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    My new one bought from Amazon has adds? I could have paid more to have it without? £109.99 with.....£119.99 without. only a tenner more if it annoys you that much JL have a good return policy..just order again from amazon :)

    Link here:


    did you even look at link I posted earlier..it tells how to get them switched off

    Or..

     
    Last edited: Oct 27, 2015
  5. NickNic

    NickNic Funster Life Member

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    I've always bought mine directly from Amazon rather than a reseller and have never had ads.
     
  6. Eeyore

    Eeyore Read Only Funster

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    I did look but the 2 methods rely on a) paying Amazon to do it and b) Phoning Amazon and stating that you can't buy the offers in UK, which, given prices are in sterling, I can buy I assume, if I wanted to.

    I am not going to pay or lie, especially as it looks as if the ads should not be there anyway.
     
  7. Eeyore

    Eeyore Read Only Funster

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    I bought from JL because they give a 2 year guarantee automatically and, given the high attrition rate of Kindles and tablets, this seems like a good idea. I paid £119 and no-where can I see anything that says I could pay more and get a non-advert version or that, for my £119 I was getting a with ads version. It just never occurred to me and this is my 6th device since they first came out.

    Having spend thousands of pounds with Amazon since they started e-readers I think I am justified in not wanting to have the adverts displayed on the Sleep screen or anywhere else. If I had bought the thing for a child I should be even less thrilled to see the books they are offering- mainly blood and guts and thrillers. I've also spent the whole afternoon laboriously downloading my entire library from the Cloud and really do not want to return the device. I really wanted a new Voyage but, with Vs 2 coming out in December, I would not have it for long enough to make sure all was well before we went away.

    I'm sorry if you're upset Judgemental but that was not my intention. I did look at the link you sent but it did not seem to offer a solution though, if nothing comes of my letter to JL, then I shall ring Amazon and ask them to take it off as a special case for a very faithful customer, who buys several books a week. It is annoying and it is intrusive and the principle of it makes me cross.

    What I really wanted to know was: is this the norm on a UK bought device. I appears it might be but not necessarily !

    Thanks all
     
  8. NickNic

    NickNic Funster Life Member

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    I think this may be a JL issue, not an Amazon one.

    If you look at the Amazon listing you will see that there are options to have it with or without "special offers" the price difference being a tenner. £119 is their price for no "special offers" and I know JL are usually pretty good on price so I think this could be a supply chain glitch somewhere.



    Apologies if the link doesn't work but I'm posting from my phone. If you go to Amazon and search Kindle Paperwhite you will get to the same place.
     
  9. Judge Mental

    Judge Mental Funster Deceased RIP

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    Have told him that already:)
     
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  10. NickNic

    NickNic Funster Life Member

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    Sorry Eddie. This bloody French internet takes a while to catch up (y):D
     
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  11. Eeyore

    Eeyore Read Only Funster

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    It's her actually but I didn't see the bit where you suggested it might be a JL fault. JL ,in my experience over the past months, have always sold things at the same price or cheaper than competitors but there was no suggestion that there are 2 prices for this device on the website and it didn't occur to me that it might be so. I've browsed and asked questions at PC World as well and they didn't suggest it.

    It does get worse ! To get out of the Sleep screen you must swipe the screen upwards. What you don't notice is that, discreetly merging in the background, just where you swipe, is a tiny window with Buy Now. When I swiped I managed to activate this and it connects to my Buy Now set up. Thank fully you can return books but this does seem to me to be well beyond the bounds of what is honest marketing.
     
  12. NickNic

    NickNic Funster Life Member

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    They're just another reseller wanting to shift their stock. In this case as it's an Amazon product they are your best source of information.
     
  13. Reallyretired

    Reallyretired Funster

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    I am still using my original Kindle which I've had for years. It's the one with the keyboard and the free wireless access, which I've used in many countries to buy books.
     
  14. NickNic

    NickNic Funster Life Member

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    Just a thought. With most models there is a "smart" case available that takes the device into and out of sleep mode when you open and close it. That would solve that particular problem for you (y)
     
  15. Judge Mental

    Judge Mental Funster Deceased RIP

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    Like I said...I don't even notice adds, my eyes just flit over them. Your getting vexed because your not used to them? Just pay the tenner and they will disappear or argue it out with JL they usually crumble:)
     
  16. Eeyore

    Eeyore Read Only Funster

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    Good thinking but I don't think it would work. It would wake the thing up but then you still have to swipe the screen to get rid of the adverts; no doubt they want you to swipe the Buy Now box as you do.

    I'm not vexed because I'm not used to the ads. I'm vexed because selling me a device which gives constant ads when no-where can I find anything that says this is so on the new Paperwhite, providing a switch which says it will filter unsuitable ads but doesn't work and then making it almost impossible to read the device without buying something accidentally is of dubious morality.

    I'm glad Really Retired's original Kindle is still going strong. Mine has no print left on the case so all keyboarding is by guesswork, is extremely slow and freaks out and freezes at least once a session.

    I have registered my feelings with JL and expect to have it exchanged or for them to pay the extra to have it ad free. Looking carefully at the packing material and the Goodreads section of it I suspect it is an American version which leaves one wondering why ?

    Thank you all for help and advice.
     
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  17. Judge Mental

    Judge Mental Funster Deceased RIP

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    Here's my current list of JL cock ups. Ordered a Panasonic TV....got 3 and my credit card debited for 3.

    3 piece suite. Chair different material. Crockery guess what wrong again. Lighting sent double order...They are clueless!

    But you have paid for version with ads its as simple as that...choice of either on UK Amazon site

    On JL site no mention of kindle choice...as I said they are clueless!lol
     
  18. Eeyore

    Eeyore Read Only Funster

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    Touch wood we've always got what we've ordered from JL.

    You're right; the Amazon page does give the With Special Offers and, only if you select it , Without Special Offers. The default price is £109. None of the other places, Argos , PC World etc, offer you a choice , all are £109. Unless you've looked at the Amazon page- which I didn't as I wanted to buy from JL with their 2 year guarantee- you would never know there was an option.
    That is truly shady. I strongly suspect that JL don't know that the £109 price is with ads. I certainly didn't.

    Another little touch; the small ad at the bottom of the page has a Read Now on it exactly at the point where you touch the screen to turn the page when reading.
     
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  19. John Laidler

    John Laidler Funster

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    If you look at the reviews at the bottom of this page, there is one which says it is the version with "special offers", it is dated 17 July 2015.
    http://www.johnlewis.com/all-new-am...ution-illuminated-touch-screen-wi-fi/p2051409

    It would annoy me very much if I bought one and didn't know it had such an annoying feature.

    I would return it to JL and post a one star review for being to be blunt, dishonest.

    Then buy an advert free version from Amazon. :)
     
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  20. NickNic

    NickNic Funster Life Member

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    In this case the 2 year JL guarantee isn't worth as much as it sounds as Amazons after sales service (in my experience) is fantastic, in the unlikely event you had a problem within 2 years they would look after you anyway.
     
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