Number plate fiasco at Marquis Motorhomes.

Discussion in 'Motorhome Chat' started by scotjimland, Nov 7, 2011.

  1. scotjimland

    scotjimland Funster Life Member

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    Popped into Marquis Motorhomes to buy a rear number plate, had my V5 and my photocard driving license at the ready..

    Asked the girl in reception if they made plates, to which she replied, yes, but you need your V5 and your PASSPORT .. I said, why, I have my driving license, why a passport ?

    Off she went to see the boss, so I followed and popped my head into his office.. yes he said, you need a passport AND your MOT and insurance ..

    Again, I asked why .. but no amount of asking for an explanation produced a sensible answer.. finally I said FINE .. thanks for your help .. not.. :RollEyes:

    So, off I went to Halfrauds, and they asked for the V5 and photo ID.. so I asked about the fiasco at Marquis .. the girl said that was a load of nonsense, the online form they fill in has all the vehicle details, keeper, MOT and insurance, so all they need is a photo ID (driving license is best ) with your address..

    So what was all that about at Marquis ?? :RollEyes:
     
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  2. slobadoberbob

    slobadoberbob Read Only Funster

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    yes got mine at Halfords

    Yes got mine at Halfords.. not problems.

    When I wanted a Q plate for my class III scooter which has a V5 I had to buy one from the Isle of Man... if you want a bog standard number plate yes Halfords are fine.

    Bob
     
  3. Popeye

    Popeye Funster

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    All that has happened here is Marquis have made a mistake, and lets face it they are very very good










    at making mistakes.

    My local dealer insists on the v5 for obvious reasons and photo id unless he knows you and then it's just the v5.............Griff
     
  4. buttons

    buttons Funster

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    Sounds like the 90 year old lady that couldn't buy drink as she only had her pension book and pace maker certificate with her.:Doh:
     
  5. scotjimland

    scotjimland Funster Life Member

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    I've just emailed Marquis's head office with the story and asked for an explanation..
    Is this their company policy or are the staff ill trained.. will post the reply ..

    What really annoys me is going to Halfrauds added another 10 miles to the trip..
     
  6. GJH

    GJH Funster Life Member

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    I'll be in trouble if I need a number plate then. I haven't got a photo driving licence because we last moved before those licences came in. I've never had a passport. The only photo id I have is my bus pass :Laughing:
     
  7. jhorsf

    jhorsf Read Only Funster

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    It cannot be (company policy) they do not make the laws:Eeek:
    I have been asked for photo id before I do not have any
    No passport
    Old licence
    so how do you buy a numberplate?
     
  8. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    V5, old driving licence and a utility bill should suffice especially if you go with the van as well with the old plates on it.

    Only a jobsworth idiot would refuse.

    Peter
     
  9. jhorsf

    jhorsf Read Only Funster

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    That is what I used last time Peter:thumb:
     
  10. iandsm

    iandsm Funster

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    Halfrauds

    Why do you call then Halfrauds as opposed to Halfords, they seem to have sorted out you number plate for you. Have they upset you somehow?
     
  11. ShiftZZ

    ShiftZZ Funster Life Member

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    Could it be that they have messed up in the past and its now belt and braces?
     
  12. pappajohn

    pappajohn Funster Life Member

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    from the DVLA website...

    Documents to confirm your identity
    One of the following:
    driving licence, whether or not issued in the United Kingdom (UK) (with or without a photo)
    a bill from your electricity, gas or water supplier, a landline telephone bill, a council tax bill or rates bill in Northern Ireland (issued within the last six months)
    a bank or building society statement (issued within the last six months)
    a passport, whether or not issued in the UK
    a national identity card issued by the government of a state or territory other than the UK
    a debit or credit card issued by a bank or building society
    a police warrant card
    an armed forces identity card


    Documents to establish your entitlement to the registration number
    One of the following:
    vehicle registration certificate (V5C or V5CNI)
    new keeper supplement (V5C/2 or V5C/2NI)
    certificate of entitlement (V750 or V750NI) to a vehicle registration number
    retention document (V778) (not applicable in Northern Ireland)
    a renewal reminder for a tax disc or SORN (V11 or V11NI)
    temporary registration certificate (V379 or V379NI)
    a number plate authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA), Driver and Vehicle Agency (DVA) or Vehicle and Operator Services Agency (VOSA)
    a letter of authorisation from a fleet operator (including lease or hire company) - the letter must quote the document reference number from the registration certificate


    when you get a bull sh*t reply from head office send this back to them :thumb:
     
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  13. bobandjanie

    bobandjanie Funster Life Member

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    I just ring up a local place. Tell them what I need. Pick up and pay for it when I go shopping. Got one last week :Smile: Jane Honest voice and face:BigGrin:
     
  14. scotjimland

    scotjimland Funster Life Member

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    not particularly .. it's just a nickname, same as we call ebay,.... evilbay ..

    however, I do think £14.99 for ONE plate is a bit steep.. you can buy a pair for that price on line. ...
     
  15. bigmillie

    bigmillie Read Only Funster

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    Just got a pair off Ebay £3.99 + £4.00 P&P next day delivery :thumb:
     
  16. stagman

    stagman Deleted User

    Yes that's where I buy for all my cars no hassle , and no documents just tell them what you want , and with you within a couple of days .:thumb:
     
  17. pappajohn

    pappajohn Funster Life Member

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    do you have a link to the page ?
     
  18. motorhomelover

    motorhomelover

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    I would say they did not want to do the work for you just making up whatever to put you off
    vote with your wallet go to Halfords that will show them
     
  19. andyman

    andyman Read Only Funster

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    Same here and they are only £2 each.
     
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  20. Gooney

    Gooney Funster

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    Hope they last longer than the last ones I got made up at a local Motor Factors, 3 months down the road there was signs of delamination and dirty road water had got between the laminates, the front plate looked worse than the one it replaced.:Angry:
     
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