Nokia E61 help please

Discussion in 'Tech/Mech General' started by Wildman, Jun 5, 2012.

  1. Wildman

    Wildman Read Only Funster

    May 30, 2008
    Likes Received:
    Ilfracombe, Devon
    My nokia E61 on an orange paygo simm card is driving me up the wall.
    1) Whenever I turn the phone on I get the message "new voicemail on line one", when I listen voicemail tells me no new massages, but of course charges me. I got orange to turn voicemail off and still get the same message
    2)After I cancel that message another one pops up "allow simm card to send message"
    anyone any ideas what the hell is going on. I don't use the phone to make a lot of calls and only top up one every 3 months or so, never use the free internet or hardly any of the free texts. however I do have the phone switched on most days in case someone wants to book a pitch at the CL.
    After I mislaid my phone a few weeks back I got a new simm card from Orange and once I recoverd my phone and changed the simm for the new one the problem continued so it does not appear to be the simm card at fault. what else can I check. I'm tired of calling customer support only to be told the same things without curing the problem.
  2. GJH

    GJH Funster Life Member

    Aug 20, 2007
    Likes Received:
    Acklam, Teesside, originally Glossop
    I would think that it is a problem with the Orange voicemail settings. I used to have a Nokia E63 (similar handset) on the 3 network and never had a problem with voicemail.

    Send an e-mail to the CEO,, complaining and telling him to sort it out.
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