No power to heating and hotwater (1 Viewer)

[sean]

Evening all I can't seem to get the heating and hot water to work on my swift voyager 695 el could anyone shed some light please

 

[irnbru]

Not sure but make sure if its gas that the outside cover is off or the boiler wont work.

 

[andy63]

Just a quick look at your photo and I'm not familiar with your control panel ,but you have a red light on possibly indicating low voltage on your batteries... that might prevent the boiler heating system from working if that is the case..
Check your battery voltages just in case..
Andy

^{_{Subscribers  do not see these advertisements}}

 

[sean]

Hi the red light is charging my battery for the engine and we don't have a cover for the boiler

 

[Gellyneck]

OK, I'm gonna be really stoopit here. Is there a switch on the main control panel that turns the water heater on? And is it?

Assuming it is when we've had that problem turned it off and after a few seconds turned it back on and it worked.

 

[Stealaway]

Do you get any colour lights on the Truma controls at all?

^{_{Subscribers  do not see these advertisements}}

 

[sean]

No lights at all are coming on

 

[Lofty1]

If you look at the fuses and switches under the seat I think there are trip switches to check

 

[Stealaway]

You need to find the fuse or trip that supplies power. Do you have the manual with you?

^{_{Subscribers  do not see these advertisements}}

 

[irnbru]

Have a look here.

 

[sean]

I've checked all trips are up no fuses blown

 

[TJBi]

The Truma controls appear to be set for mains electric. Are you on EHU and is it working? For example, does anything plugged into a mains socket work?
Have you tried setting the controls for gas operation?

^{_{Subscribers  do not see these advertisements}}

 

[Reallyretired]

Controls also appear to be set for hot water only. If you're running on electricity only, the water takes a long time to heat up. Both water heating and heating work much faster on gas as the total electric power on high is only 1.8kW.

 

[Johnnyb]

Can you access the Truma unit? If there is a fault with it there will be a red LED flashing a fault code. You may have to remove a plastic cover (which just clips off) to see the LED.

 

[daveandsan]

As @TJBi says are you on EHU, as you have it set on mains electric.

^{_{Subscribers  do not see these advertisements}}

 

[Minxy]

Info on the control knobs here:

http://www.motorhomefun.co.uk/forum/resources/truma-dials-diagram.183/

 

[Kingham]

I had a similar issue with a Truma fitted to my 2009 Bessacarr and after trying all resets and checking trips etc, it went back to my dealer under warranty and it turned out there was a blown fuse under a cover on the side of the Truma itself.

 

[DanielFord]

We rented a Voyager 695el on a few occasions, and to be honest, I never managed to get the damned heating and hot water to work properly. Looking at the obvious settings, you are set to electric and heating and hot water. What isn't obvious is the thermostat setting, have you turned the right hand knob up to max? If you do, does the light come on?

If you have no trips out, and it still doesn't work it does sound like a fuse has blown somewhere in the system.

^{_{Subscribers  do not see these advertisements}}

 

[jdk62]

There are 2 slow delay fuses on the Truma heater. There is one at the bottom of the elec panel on the actual heater which may be the culprit. The fuses are cheap and can get from Maplins or other similar place
I had to be a contortionist to get to it but replacing solved the problem

 

[TJBi]

No response for some time from the OP; problem solved or hypothermic?

 

[sean]

We had to send the control panel and fuse board off for testing

^{_{Subscribers  do not see these advertisements}}

 

[Kingham]

At least you know it wasn't something obvious. I hope you get sorted !

 

[Kevc]

Did you get it fixed. I had a similar issue on a 2011 Bessacarr E560, on mine under the fuse board there are three black rocker on off switches, the one for the heater was duff. had to fit a new one. Incidentally the ones I purchased were higher current rating, so may explain why the original failed.
Local dealer wanted £75 for the switch plus fitting. Purchased online new switches (had to buy three) plus delivery for ~£10, fitted in seconds, literally two cables on spades connectors and push fit the switch in to the wooden surround.

Hope you're sorted

Kev

 

[peterc]

Going off on a slight tangent, we have the same control panel in our motorhome and we were told that the red light is actually saying that you are using the starter battery to provide power to the 12v systems instead of the leisure battery. We were told this was not recommended as it would drain the starter battery very quickly and should only be used in an emergency.

^{_{Subscribers  do not see these advertisements}}

 

[Emmit]

Did you get it fixed. I had a similar issue on a 2011 Bessacarr E560, on mine under the fuse board there are three black rocker on off switches, the one for the heater was duff. had to fit a new one. Incidentally the ones I purchased were higher current rating, so may explain why the original failed.
Local dealer wanted £75 for the switch plus fitting. Purchased online new switches (had to buy three) plus delivery for ~£10, fitted in seconds, literally two cables on spades connectors and push fit the switch in to the wooden surround.

Hope you're sorted

Kev

It never ceases to amaze me at the sheer audacity of dealers wanting a fortune for a simple item.
Thank God for the Internet. I know there are rogues on there but the choice of product is mind boggling.

 

[sean]

Hopefully ours will be covered under warranty