New motorhome - what else do i need to do

Discussion in 'Motorhome Chat' started by Spidey, May 1, 2014.

  1. Spidey

    Spidey Funster

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    New to this, so we are meant to pick up our chausson 510 on the 10th May. It hasn't been confirmed as arriving at the dealers yet.

    I have taken out insurance, booked a campsite for the 10th. What else do i have to do? I read on various posts about the dvla. Do i send anything to them? Or do the dealers? My dealers are quite laid back and just said the insurance is needed. Should i be chasing them to see if it is in or will they contact me? Is a week long enough to get all the options fitted and be ready for the 10th?
     
  2. Minxy Girl

    Minxy Girl Funster Life Member

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    Ooooo ... exciting isn't it! :BigGrin:

    The dealers need the insurance as without it they can't get it ready for the 'road' for you, including getting it registered, taxed, number plates made so you shouldn't need to do anything yourself. However I would have wanted to be SURE that I was getting it on 10th May and that it had already arrived at the dealers before organising it, as it if doesn't arrive then for some reason you could find you're wasting your insurance period. :Sad:

    Why not give them a ring and check everything is on schedule and that they have remembered the bits and pieces you want fitting - once when we got to the dealer for our new MH they had forgotten to fit the wind-out awning which we got as part of our purchase negotiations ... :Doh:
     
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  3. Spidey

    Spidey Funster

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    They have assured me they are confident (talked to them last week). I know ot is stupid i am spending a lot of money but feel i am hassling them if i phone up again:Blush: It must be a British thing. I have emailed them today, but they said they didn't need to know about insurance! When doing the Tax the dvla are aware of it being insured :Confused:
     
  4. Geordies

    Geordies Funster

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    To get insurance you will need the Motorhome chassis number or the number plate. Below is how it went for us;

    Our dealers gave us the chassis number as soon as the MH arrived with them. I then arranged insurance, simultanously the dealers sent all the paperwork off the DVLA. We waited about 10 days for DVLA to do their stuff then DVLA sent the V5, followed by the tax disk to our home address.

    Meanwhile the dealers fitted the awning for us. Once we had the V5 we told the dealer what the reg number was and they made up and fitted the plates. We then informed the insurance Co what the reg was.

    Then went to dealer, had a demo of the MH and drove it away.
     
  5. hilldweller

    hilldweller Funster Life Member

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    Lose that attitude immediately. The customer is always right but the dealer will walk all over you given a chance.

    When you go to pick it up, it will be quite a steep learning curve so easy to bamboozle you but if they are making excuses or "bring it back for...." remember who is boss. Refuse delivery if you want.

    Remember once you've paid up you've lost your biggest weapon.

    Although forget the above if your dealer is John's Cross.
     
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  6. Spidey

    Spidey Funster

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    I see, we already have the reg number, that maybe speeds up the system. I am probably panicking and everything is going smoothly :RollEyes: :BigGrin:
     
  7. Spidey

    Spidey Funster

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    You are right , must be more assertive :Smile: it is just because i feel at a disadvantage not knowing everything. But i will be ready to spend as much time as i like inspecting the van. :BigGrin:
     
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  8. ourcampersbeentrashed

    ourcampersbeentrashed Funster

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    If you want an awning fitted - might be worth checking what they will charge to supply and fit against what Johns Cross motorhomes charge - as you get a funster discount with them.

    The one thing you want to do, is to book one of the meets either my birthday bash or Newbury to try it out. At least there will be funsters with vast experience around you should anything go wrong.

    Make sure you try absolutely everything out and check everything before driving the motorhome away for the first time.

    Dont forget - this includes - checking all the shelves are in the fridge/freezer and cooker.
     
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  9. vectian

    vectian Funster

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    Hope it gets there on time for you. As others say stay positive and don't take the bull from the salesman.

    This might sound stupid but when you take delivery and the salesman shows you round and points out the 50,000 things you need to remember have a video camera with you & record it all so you can review whats been told you when you cant remember what button does what.

    All the best and loads of fun in your new home.
     
  10. Carol

    Carol Funster Life Member

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    Just wondered if it would be worth ordering and downloading Jim's Motorhome Buyers Guide, could give you that bit extra confidence for the handover and a idea of any questions you have not thought of, if you have a kindle get a preview and see if you think it may help.

    Most of all don't let the dealer rush or fob you off, make sure at least you write down for your self and ask any questions on the handover, out of curiosity which dealer are you buying it from.
     
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  11. Spidey

    Spidey Funster

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    Highbridge, they have a very good reputation and the sales people were lovely. I am sure the hand over day will go smoothly, i think i am panicking because it so much money. Also i have to drive the tow car home and my OH will be driving the MH. I hate driving the big car and he is really nervous about driving the van. At least we will be on our own feeling nervous :BigGrin:

    Good idea about videoing, when we got the caravan 4 years ago we forgot nearly everything he told us. Wonder how much videoing i can do on the phone :RollEyes:
     
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  12. ourcampersbeentrashed

    ourcampersbeentrashed Funster

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    I have visions Spidey of you pacing up and down like an expectant father on a maternity ward :thumb::thumb::thumb::thumb::thumb:

    Good luck for the collection
     
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  13. Spidey

    Spidey Funster

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    Unfortunately that will my hubby, looks like i will be doing the painful bit again being a women:Blush:
     
  14. ourcampersbeentrashed

    ourcampersbeentrashed Funster

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    I still have visions of you pacing up and down :thumb::thumb::thumb:

    The suggestion on buying Jims booklet is a great one - its excellent value xxxx
     
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  15. Spidey

    Spidey Funster

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    It does feel like a new member of the family. Really attached to our caravan and feel really guilty trading her in. In our last trip over easter we didn't talk about the new kid coming, it felt wrong. :RollEyes:

    But so excited and it is great i can ask all my stupid questions here :Blush:

    Really looking forward to our first rally, never been on one before.:BigGrin:
     
  16. RS_rob

    RS_rob Funster

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    Just crack on with it we did
    best to learn as you go pick it up get home & chuck in some essentials & go...:BigGrin:

    were 3 months in & still learning but its gotten easier as we go however the hardest part has been her indoors :Rofl1: as I have to do the leg work & issue some simple instrucion like chok the wheels & wait half an hour:Rofl1:

    Luckily we already had a load of camping gear to start us up but as weve gone on weve worked out what we need & what we can do with out.

    Good luck.............
     
  17. Geordies

    Geordies Funster

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    Forgot to mention, we got a fire extinguisher with the MH, but no smoke detector or CO alarm fitted. You'll need to buy those.
     
  18. Wombles

    Wombles Funster

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    Can confirm that no smoke or carbon monoxide detector in new Chaussons just the fire extinguisher & emergency tyre repair kit instead of spare tyre. Most salesmen are friendly & helpful before you buy but not always so bothered afterwards! Highbridge do have a good reputation but we have only bought caravan spares & had one caravan service there so don't know about their aftersales as they couldn't supply the model of Chausson that we chose. We had a long journey to pick up our motorhome so we did ring & email regularly to chase & check up on things & even then still not all completely sorted on the day. Hopefully your experience will be better than ours & it's a big purchase so it's better to check than worry - any good dealer should appreciate that. It was a whole new world for us too & a big change from caravanning but the freedom especially for short breaks & touring staying at multiple sites for just a couple of nights is really great. It takes a while to adjust to a smaller space than in a caravan (especially with 3 of us in a 6m motorhome) but we keep finding things & ways to make life easier & when our son goes off to uni it will seem spacious just for 2:Smile: I do miss having a car when away a little bit but we are walking & cycling more & getting better at picking sites that are well located so we don't have to go off site unless we want to. We are still more like caravanners in a motorhome than motorhomers but with experience hopefully we will get more confident & that should change. If all this hasn't sent you to sleep just wanted to say that you are right to take as much time as you want to check & try everything at the dealers as it is exciting & when you get shown things first nothing much may sink in - it didn't for us!
     
    Last edited: May 1, 2014
  19. ourcampersbeentrashed

    ourcampersbeentrashed Funster

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    Contact your local fire brigade

    they fitted a brand new smoke detector in our motorhome free of charge

    If you are coming to my birthday meet or Kent motorhomeshow I think I have a CO2 alarm spare for sale
     
  20. chrisgog

    chrisgog Read Only Funster

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    Hi, we are in same boat as you as picking our new van up on the 12th. We are trading in our old van so we are dropping the old van to them on the 6th to give them time to transfer gaslow bottles, solar panels etc to new van. We always make a list of our requirements and hand them in to the fitters personally and look in the van with them to see where we want the extra plug, gas filler etc .

    We put a deposit down and arranged a date. I then phoned our insurer and they sent a cover note to our dealer direct. This is normal practice. The dealer then has the insurance note to get the van taxed. The dealer sorts out the road tax and log book for registration. They do the PDI and they also take it to Fiat to do their PDI so there is a lot to do after it arrives at the dealers.

    If things are not right then you can decline the van if damaged etc or not as ordered so do a thorough check when you pick it up. Just take a notebook, camera and
    make notes.

    Our van is in stock so date was sorted but if you are expecting a new van then the arrival date can be later than you have arranged. Don't assume it will arrive on that date!

    Can I suggest that you double check the log book with your dealer that they include that your van is euro 5 or 4 . This is essential if you intend to travel through Austria if van is over 3.5ton otherwise they assume you are euro 3 and pay higher tolls. If not travelling abroad don't worry about that.

    Also ask if they can put Euro number plates on as this saves you having to put a GB sticker on the back.

    The first thing I have bought for our van is wing mirror protectors as never had mirrors with indicators before so don't want any damage. Bought them from Mirror guard.

    Don't forget when you drive the van home that you will be in the club so if a Motorhomer waves at you give him/her a wave back. Enjoy your van. We loved our Chausson.
    Chris
     
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