Recently Mike managed to purchase a second hand iBoost on the dreaded Flea-bay. It was promptly delivered, but regretfully not working because it's configuration had been seriously got at and was password locked. The seller did not know the password, but did offer monetary compensation. Anyway, after lots of backwards and forwards emails in an effort to sort it out the problems, with MotorHomeWiFi, the password defeated us all and the unit had to be sent back to MHWF. A few days later it was back, with the firmware updated and everything set back to how it was, when new. However, because Mike was having a rare not very Super moment, I could still not get it to work on and iPad. On a PC, yes, but not on an iPad. Further emails followed and Adam, of MHWF, held my hand and guided me through setting it up when Safari want's to play silly sods. The end of all this is that all is now well, all be it that Mike wishes he simply had bought a new unit in the first place and saved the aggggg. Considering the unit was not bought from them, MHWF have provided a super customer based service and are throughly recommended.