MotorHomeWiFi

Discussion in 'Motorhome Chat' started by SuperMike, Nov 6, 2014.

  1. SuperMike

    SuperMike Read Only Funster

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    Recently Mike managed to purchase a second hand iBoost on the dreaded Flea-bay. It was promptly delivered, but regretfully not working because it's configuration had been seriously got at and was password locked. The seller did not know the password, but did offer monetary compensation.

    Anyway, after lots of backwards and forwards emails in an effort to sort it out the problems, with MotorHomeWiFi, the password defeated us all and the unit had to be sent back to MHWF. A few days later it was back, with the firmware updated and everything set back to how it was, when new. However, because Mike was having a rare not very Super moment, I could still not get it to work on and iPad. On a PC, yes, but not on an iPad.

    Further emails followed and Adam, of MHWF, held my hand and guided me through setting it up when Safari want's to play silly sods.

    The end of all this is that all is now well, all be it that Mike wishes he simply had bought a new unit in the first place and saved the aggggg.

    Considering the unit was not bought from them, MHWF have provided a super customer based service and are throughly recommended.
     
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  2. JJ

    JJ Funster

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    :restmycase: :restmycase: :restmycase:


    JJ :cool:
     
  3. Larrynwin

    Larrynwin Funster

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    Gave me an excellent backup when I accidentally hit the reset button on mine , which the instructions warn against . (y)
     
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  4. peter marshall

    peter marshall

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    Hi I looked at that for sale myself, but thought for the little difference I would buy new, I bought the omni version not tried it yet so I also might need guiding in the right direction. Pete
     
  5. DavidG58

    DavidG58 Funster

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    Cant say enough positive about them, so patient, we have both iBoost and Mifi, both bought from Lincoln, it must be awful for them dealing with so many wrinklies :D
     
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  6. SuperMike

    SuperMike Read Only Funster

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    Cheeky towbag, there's no wrinkles here. :cool: :rolleyes: :whistle:
     
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  7. DavidG58

    DavidG58 Funster

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    You might need to look harder, unless like me you cant see all areas anymore :LOL:
     
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  8. PORKSTER

    PORKSTER Funster

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    I could kill for decent internet now, Evan old dial up would do the trick. I really should have got my money out and phoned motorhome wifi
     
  9. TheCaller

    TheCaller Funster

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    Where are you? They deliver to campsites all over Europe. :) (y)
     
  10. DuxDeluxe

    DuxDeluxe Funster Life Member

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    +1 for Motorhome WiFi - customer service up there with the best of them (y)
     
  11. PORKSTER

    PORKSTER Funster

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    I am at Parc Verger but on my way in morning if I could have got internet before. I proberly would have orderd it but I will be ordering when I get home I really need the WWW
     
  12. Ovalball

    Ovalball Funster

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    Always had excellent service and very pleased with my Iboost.
     
  13. kcy

    kcy Funster

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    just googled MHWF and got Midwest horse welfare foundation, not quite what I had in mind
     
  14. denisejoe

    denisejoe Funster Life Member

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    We've found that sometimes the iBoost works and sometimes it doesn't even where there is a signal but it's better than nothing.

    Joe
     
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  15. Ovalball

    Ovalball Funster

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    I've never had a problem with mine,apart from me putting the wrong password in a couple of times
     
  16. kcy

    kcy Funster

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    Had a long chat with Adam, who explained the different options I have and,for a young man talking to an old woman, he got it all across really well. Having said that I'm still not 100% sure how much it picks up and all the different pass words on different sites. But I think it's probably best to just bite the bullet. We still haven't been able to figure out how to work the sat nav we had put into the MH before we bought it. Still carry the old faithful TomTom. Probably no hope for us really.
     
  17. Jaws

    Jaws Funster Life Member

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    The sort of customer service given by MHW is, well I would say proper old skool, but it is way beyond that.

    Absolutely the best possible help and attention to the customer possible (y)(y):cheers:
     
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  18. Autowbars

    Autowbars Funster

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    Best item I have ever bought for the MH. When parked up for a night or two I do a scan for signal, if password required it is usually a local eatery, bar etc.
    I just then go there and ask for password. GREAT
     
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  19. irnbru

    irnbru Funster Life Member

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    10/10 for helpfulness. Wish more companies were conscientious .
     
  20. ChrisMac

    ChrisMac Read Only Funster

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    Using it now in south of Spain. Site gives you a password to use on one device but through iboost we're using 5 devices with that one password, excellent.
     
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