More disappointment

Discussion in 'Rally Planning Discussion and Chat' started by RockieRV, Mar 18, 2008.

  1. RockieRV

    RockieRV Deleted User

    Just a quick post to say that our long awaited Easter break with Pam and Geo is now cancelled - we were going to Warwick racecourse - and I will be cancelling our pitch in the morning. As they are fully booked on their hardstanding, I was wondering if anyone else wanted to jump in quick and take our spot. There is a race meet on the Sunday, there is a market on Saturday, and the castle is open all four days Fri - Monday.

    Our Fleetwood Flair that we bought from Travelworld many months ago is going into their workshops yet again - and we have to get it roadworthy before we go to France in three weeks time. Unfortunately Keith and I are not able to take more time off work for the 200 mile round trip this time, so we are having to pay Travelworld to come and collect it tomorrow from a local workshop in Northampton (where it has been since monday), so they can carry out more warranty work.

    So as I say, anyone who might want to snap up the pitch, it will be available tomorrow.:Angry:
     
  2. RuthRv

    RuthRv Read Only Funster

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    :Sad:so sorry that you have had to cancel your easter break, mind you looking at the weather i think the racing may get cancelled too!, hope that your m/home gets sorted once and for all i am routing for you both:thumb:
    ruth
     
  3. Tony Hunt

    Tony Hunt Read Only Funster

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    Sharon, surely after all the trouble you have had Travelworld should be paying you not the other way round. with it all being warranty work Id be spittin feathers if they expected me to keep paying to take it back. All this hassle cant be doing their reputation any good either. You'd think they would be wanting to keep you guys sweet.
     
  4. RockieRV

    RockieRV Deleted User

    STOP PRESS

    I am cancelling Geo's pitch in the morning too, so two pitches will be available.


    And Tony, I cannot begin to tell you how I feel right now. We have had to cancel so many weekends because this vehicle still isn't roadworthy - but at least it starts now:Cool:
    I just hope that we can make the Hilltop meet that Geo has organised in two weeks time.
     
  5. RuthRv

    RuthRv Read Only Funster

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    geo and pammy, you are very welcome to join us at cwmcutten, i don't know wheter there are any spaces left, but if you fancy it give eileen a call:Smile:
    ruth
     
  6. Adria 5

    Adria 5 Read Only Funster

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    hi :RollEyes:sorry to hear sharon:Sad: hope the bus gets sorted soon :thumb:

    RAY
     
  7. Bryan

    Bryan Read Only Funster

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    Sharon,

    Is anyone else going? I can't see it in the calendar so it might have been just you and Geo/Pammy.

    If others are going maybe put it in the calendar so others might catch it?
     
  8. RockieRV

    RockieRV Deleted User

    Hi Bryan

    No, it wasn't put up as a meet because there were only two pitches available when we booked all those months ago.
     
  9. pappajohn

    pappajohn Funster Life Member

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    i had to cancel cwmcutten easter meet last night 'cos of me mums health :Sad: so there should be one pitch at least.. i was really looking forward to it as well .:cry:

    hope to meet up again soon one way or another.

    john.
     
    Last edited: Mar 18, 2008
  10. Tony Santara

    Tony Santara Funster

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    Sorry to hear about your mums health John hope she gets better soon
    We will miss you at the meet but look forward to seeing you again soon :thumb:
     
  11. Tony Santara

    Tony Santara Funster

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    Sharon not more bad luck when will it end :Sad:
    I hope they get you sorted once and for all this time Good luck Mate :thumb:
     
  12. peterandbetty

    peterandbetty Read Only Funster

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    Hi Sharon and Keith ,so sorry you have to cancel you Easter weekend ,Its so maddening when these people take your money they seem to think thats it ,with no comeback on them ,we know how you feel as when we first brought our motorhome from Brownhills in the first year it was with them 7 months out of 12 .Now you know why its closed down ,anyway good luck and lets hope its all fixed for when you go to France .
    Betty:cry:
     
  13. American Dream

    American Dream Read Only Funster

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    Sorry to hear you guys are still having problems With the RV.

    Hope they fully sort it before you go away.

    "Pay for Travelworld to come and collect it"?

    I would have thought after all the problems, they would cover this cost under the warranty as well.:Angry:
     
  14. johnsandywhite

    johnsandywhite Read Only Funster

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    :Sad: Very sorry to hear about your continuing problems Sharon & Keith. I just wonder in todays world if there ARE any decent dealers? :Angry:

    :Cool:Hope you finally get it sorted in time for your French trip. Happy future RV'ing. :Wink:
     
  15. RockieRV

    RockieRV Deleted User

    Well Keith told them how much it costs us in lost revenue if we take a day off, so their service director said that their charge to come and collect should not be a problem for us to pay:Doh::Doh:
    Unfortunately we have to take the work when it comes to meet our financial commitments, and when we do turn it down, it is a very expensive day for us. Then of course there is the RV fuel there and back, and my car's petrol to give Keith a lift back.
     
  16. RockieRV

    RockieRV Deleted User

    Right, just this minute cancelled both our pitches, so if you do want them, now is the time to call!:Wink:
     
  17. kands

    kands Read Only Funster

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    Thanks for all your sympathetic replies guys, it would appear that buying from a dealer is not any sort of guarantee these days.
    Yet another lost weekend and more lost revenue, these guys seem to think it is a joke. As Sharon said, we have to make our money as and when we can and this is our busiest period so due to the time limitations of us working hard and going to France soon, therefore not having any more time to drive it back to Telford, we were offered a driver to collect the RV from Northampton and deliver it to Travelworld. We were informed that this would have to be charged out to us. I told Simon Harper, the Travelworld service director, that I had already taken Monday off work to take the RV into the diesel shop in Northampton and it cost us money every time we did this, his reply was that the money they were charging for a driver was insignificant in that case. It would seem to me that whilst the amount of money is certainly insignificant, the principal of charging the customer because your company has been unsuccessful in finding a fault, whilst the product has been in your company's workshop for a total of over 11 weeks is somehow not so insignificant.
    The canceled weekend at Warwick with friends PLUS the attitude that now seems to be creeping in PLUS the fact that it is beautiful and sunny in our GARDEN is really starting to wind me up, and this is taking the shine off our Travelworld purchase.
    I have always maintained that actions speak louder than words so we shall soon see.
    Thanks again

    Keith
     
  18. Thepips

    Thepips Trade Member

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    Hi Keith,
    It's probably scant consolution but hang on in there Mate, when it's finally sorted you are going to have a fabulous RV. Thankfully Travelworld are taking their obligations seriously even if it isn't particularly quickly. Somehow, I can't imagine Brownhills doing as much:Smile:
    I don't know the mileage but the symptoms are similar to those on a boat bought by a friend of ours. His engines were 25 years old and done less than 600 hours. It's often the case that the mechanicals suffer more from laying idle than they do from use. In the boating industry engines are normally excluded from warranties and Andy spent a fortune on his before it was right.
    Hope you get it all sorted soon and look forward to meeting again.

    Regards
    Doug 'n Bar
     
  19. Geo

    Geo Trader - Funster

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    Well fortunately Kieth has a much more comprehensive warranty from Travelworld,
    If anything goes wrong he can take it back:thumb:

    They wont fix it,:Sad:

    But he can take it back:cry: Kieth affectionately calls it Woody
    Travelworld mechanics, oops strike mechanics, fitters call it the Boomerang:Angry:
    Geo
     
  20. olley

    olley Funster

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    hi Keith sorry that its still not fixed, I think I would have left it at the garage and paid for them to fix it, I know that lets TW off the hook, but if the bodgers couldn't fix it so far, then what hope for the future? How many more times is it going back?

    You could then have put a detailed post on here and every other site, showing what a pile of poo they are.

    Olley
     
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