Marquis Motorhomes

Discussion in 'Motorhome Chat' started by golly, Mar 5, 2016.

  1. golly

    golly Funster

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  2. Jim

    Jim Ringleader

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    This has been sat in the directory for almost a year without rating or comment. Does anyone have anything good or bad to say about Marquis Motorhomes?
     
  3. matamoros

    matamoros Funster

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    We bought a second hand Globecar from Marquis Preston last year and had no problems, they did exactly what they said they would on time and were very helpful.

    No problems with the vehicle so cannot say about warranty or servicing though.

    I think that some Marquis depots have had bad reviews but as it is a large organisation standards may vary from branch to branch.
     
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  4. TheBig1

    TheBig1 Funster Life Member

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    having purchased a brand new van from them that was so badly put together that the roof rattled in the wind and the interior fit and finish was amateurish at best, marquis was even less than useless. they refused to do warranty work and what they did under sufferance took months. after taking legal advice I opted to take a huge financial loss and sold the van into the trade.
     
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  5. IanF

    IanF Funster

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    Had excellent service from Marquis but it did need a bit of firm leverage initially to get them to take us seriously.Jointly and severally liability managed by the bank works amazing wonders!
    Wonder if their new French owners will change them positively!
     
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  6. sueandjohn

    sueandjohn Funster

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    Sales excellent but you would expect that. Service average to weak. Phone calls not returned. Forgot we were waiting for the van in their waiting room. Called home number to say it was ready! Poor cosmetic repair that we could have done better.
     
  7. Dogeared

    Dogeared Funster

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    Preston Marquis poor.
     
  8. Howard H

    Howard H Funster Life Member

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    Second that !
     
  9. Baycott

    Baycott Funster

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    Golden Cross East Sussex branch Very good sales dept but the service dept lets it down badly.
     
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  10. cornish boy

    cornish boy Funster

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    Bought from Marquis at Chieveley. Have absolutely no complaints about either sales or service, just a very happy customer.
     
  11. NickNic

    NickNic Funster Life Member

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    First motorhome was one of their "Majestic" brand although not bought from them.

    The 9 months or so I owned that van has ensured I'll never consider a British built one again.
     
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  12. JohnH

    JohnH Funster

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    I used to work for them and as with all companies, it's the staff and their interpretation of company rules which can make or break a company. As with all companies trying to make money in a very cut throat business they sometimes get it very wrong but sometimes they excel at customer service.
     
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  13. The Cruisers

    The Cruisers Funster

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    Marquis at golden cross is very good at sales but after sales absolutely awful!!
     
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  14. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    Any one needing service in East Sussex is always welcome to come to Johns Cross and find out what a proper mortorhome dealer is like

    Peter
     
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  15. olley

    olley Funster

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    Surprised you haven't mentioned that before Peter.:LOL:
     
  16. coffeeroffey

    coffeeroffey Funster

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    Marquis at Ipswich...excellent warranty service.
     
  17. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    Your neck of the woods has got Becks

    Peter
     
  18. Camping Gaza

    Camping Gaza Funster

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    That's good to know, I may be passing by to see about a few things because you are closer. I have had no issues with Marquis in Southampton and found them to be a little "old fashioned" but what do you expect in the UK motorhome industry??, To me its a cottage industry mostly. But they have done ok once you have a positive attitude and understand they are not Apple, Sainsburys, or Ford
     
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  19. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    Coming from West London M25 then A21 but watch out for the turn off to A21 as its easily missed, leave after 10am ish and miss the worst of the traffic, worst bit is around Heathrow, come back after 4, worst bit again is after M3 turn off and the M25 going up to the M1 join

    Coming from East or Central London, join M25 well after Heathrow!

    Peter
     
  20. RowleyBirkinQC

    RowleyBirkinQC Funster

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    After the experiences my Dad has had with them, you have been very fortunate.
     
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