For convenience last year I tagged the MH insurance onto my existing car policy, promising myself that I would shop around this year. I just got my renewal quote and although it's not too bad I tried a couple of other places, including Sureterm who offered me a premium of about £40 a year lower than my current insurer. The main differences in the policies being; Higher excess £250 vs current of £150 £5K contents insurance, though I already have this level of cover on my household insurance Other than that the policies seemed very similar. The man on the phone told me it was underwritten by Equity Redstar and stated this was excellent as they are their preferred underwriter. When I said I wanted to think about it and asked for the quote in writing he got quite pushy, suggesting I would have to go through the whole process of quotation again if I didn't take the policy there and then. He also offered to go back to the underwriters and see if he could get a lower price. I explained I was not going to make a decision today and he finally gave up. My main reason for hesitation was that my current insurer gives very good customer service. We've had three no fault motor claims, one of which included personal injury. On each occasion it has been as easy as these things can be to deal with - you have to expect a certain level of hassle and disruption after all. I just googled Equity Redstar and immediately found over 45 very dissatisfied claimants which makes me thing I am better paying a little bit more for the assurance of good customer service. Anyone got any positive experience of Equity Redstar that they would care to share?