Lost Sales

Discussion in 'Motorhome Chat' started by ShiftZZ, Oct 5, 2011.

  1. ShiftZZ

    ShiftZZ Funster Life Member

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    Having just changed vans and about to add some extras, I have found some dealers dont stack up to what they claim...

    So two of you have lost a lucrative contract.

    Ah well better luck next time....

    The sooner they realise that the customer is King, the better off we will all be...

    ShiftZZ
     
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  2. Jim

    Jim Ringleader

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    I'm amazed at how many dealers don't even answer the phone! And often when they do its a young girl that takes a number because "eez bizzy wiv a custuma' with a promise of a call back that just does not come.

    Maybe its just me:Blush::BigGrin:
     
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  3. Jaws

    Jaws Funster Life Member

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    The one that amazes me is the small to mid sized firms that spend time money and effort on a web site, and then ignore emails !

    Absolutely nuts................
     
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  4. ShiftZZ

    ShiftZZ Funster Life Member

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    Wosrse than that Jim.....

    I would like to buy XXXXXXXXXXXXXX and XXXXXXXXXXXXX, how much?


    Dealer ££££££££££££££££


    ShiftZZ You are having a laugh,

    Dealer, How much have you been quoted?

    ShiftZZ £££££££££££

    Dealer,, We can match it,,,,

    ShiftZZ Bye.
    :thumbdown:



    Or

    80 W Solar panel...

    Dealer 'Our 80W solar panel has a better output than the XXXXXXx 80W solar panel'

    ShiftZZ, yes buts twice the price!

    Dealer - Yes but you get more watts!!

    :thumbdown:

    Or,,

    Can I get back to you, I am with a customer....

    Yes, two days later, bye :thumbdown:



    Or

    Send an e-mail, 10 days later nothing.... Bye...:thumbdown:
     
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  5. wasp

    wasp Funster

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    Look Shifty They make thousands of pounds in profit on a M/H so they not bothered about farting little jobs that only make fifty quid:Rofl1::Rofl1::Rofl1::Rofl1::Rofl1::Rofl1::Rofl1:I`ll stand the incoming flack I`ve got me hat on
     
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  6. ShiftZZ

    ShiftZZ Funster Life Member

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    My shopping list was:

    Solar panels x 2
    Extra battery
    Reversing Camera
    12v TV
    Gaslow
    Few more bits and bobs

    Ah well, I got a good deal from someone who was highly recommended and I have met and trust...


    ShiftZZ
     
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  7. wasp

    wasp Funster

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    Well there you go then, it is far better have some one recommend than an unknown quantity, you see if they do you a bad job you tell the bloke who recommended them in the first place and then you keep on tellin em every time you meet up:Rofl1::Rofl1::Rofl1::Rofl1::Rofl1::Rofl1::Rofl1::Rofl1:
     
  8. Jaws

    Jaws Funster Life Member

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    May I quote you sir ?
    be happy to supply and fit, no problem at all
     
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  9. ShiftZZ

    ShiftZZ Funster Life Member

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    Sorry Jaws.

    Too late and I have gone local,,,


    ShiftZZ
     
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  10. Jim

    Jim Ringleader

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    That's the key:thumb:
     
  11. tofo

    tofo Funster

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    local pub
    rand the back mate
    i ve just got this little lot come in like
    know wat i mean

    be a bit carful like the sticky stuffs a bit wet:Rofl1::Rofl1::Rofl1:eek:pp5:sorry2:
     
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  12. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    Hilda,

    It is the 25% off that puts them off mate.:Rofl1::Rofl1::Rofl1:

    Peter
     
  13. philk

    philk

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    John cross

    Peter, how you going with Pilote, just bought explorateur from smc after three new hymer in a row and am really happy
    Philk
     
  14. Squire

    Squire Read Only Funster

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    Peter will be delighted to know that and now he'll be 'really happy' too .... :Rofl1:
     
  15. philk

    philk

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    cool squire

    BUT, Peter wasnt Pilote franchised when i bought, is 300 miles from me and did not attend the Cheshire show.......
    I spend my life trying to sell to people so understand, my message was genuine not a piss take.

    Phil k
     
  16. rainbow chasers

    rainbow chasers Read Only Funster

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    So what you are saying then Shiftzz, Is it because they cannot be bothered to serve you, or does your reputation have anything to do with their being so unwilling to sell you anything in case some fails and they have you living on their driveway until you get the desired results at a later date???:Rofl1:

    You should have given me a call - I would have sorted you out with some of your list!:thumb:
     
  17. ShiftZZ

    ShiftZZ Funster Life Member

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    Nothing to do with that..

    I asked a number for quotes, they went form the sublime to the insane. I decided that the best way forward was to ask a good friend and Nutter, he said that the person he used was XXXXXXXXXX and that that individual was honest, trustworthy, reasonable and fairly local to me. This person I trust and the supplier is known to me having met him two or three times.

    I dont mind paying (unless its Johns Cross - 25% :RollEyes:) the issue is having trust between me and the supplier, and that the price and what he recommends is what we require and there is always a backup/support.

    I would have gone to Johns Cross, Peter I trust, the only issue is the distance, from here to JCMH is a round trip of 330 miles. Otherwise they may have been in contention. They cant do Gaslow at shows, so its unfair to compare.

    So there you have it..
     
  18. Jim

    Jim Ringleader

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    I think Peter should sell one of his Chateaus or a couple of his boats and get himself a yard in the centre of the country. :thumb:

     
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  19. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    We will be on the Pilote and AutoTrail stands at the NEC, Lawrence on Pilote and Mark on AutoTrails.

    Nice to see you have a Pilote Phil.:thumb:

    Peter
     
  20. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    Strangely enough Jim, had a broker wanting to sell my boat onto a customer of his in of all places Wales ! Told him no as it was my floating caravan and place of refuge!

    As to a yard in the centre of UK, no thanks, too old now and can't be bothered any more, got quite enough to keep my busy down south.

    Small is manageable and no grief, big is hassle and BIG GRIEF as has been proved so many times in the past by others.

    Peter

    Peter
     
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