After placing an order in Dec, we finally took delivery of our new van (Frankia I640SD) yesterday.
Not wanting to give up our van we kept it till yesterday and did a px on the day, at a price agreed in back in Dec.
I was expecting issues, be it the px not accepted, work not done, wrong equipment used, something not working, payment failing just something. But it was easy! SMC Newark were excellent the handover was efficient, the paperwork clear, payment made without a referral (we all did a double take at that), one small issue was easily resolved. SMC must have put some effort in as the van only arrived to them on Saturday, we viewed it on Sunday to check it was what was ordered and to remind ourselves and lastly we finalised bits to add, all but the Alarm and tracker which after a bit of debate was only agreed on Tuesday at 17:00, we turned up at 09:30 Friday, they were expecting us after 10:30 so there was a slight delay whilst they changed a job order but all very smooth.
Very excited and so far pleased.
Not wanting to give up our van we kept it till yesterday and did a px on the day, at a price agreed in back in Dec.
I was expecting issues, be it the px not accepted, work not done, wrong equipment used, something not working, payment failing just something. But it was easy! SMC Newark were excellent the handover was efficient, the paperwork clear, payment made without a referral (we all did a double take at that), one small issue was easily resolved. SMC must have put some effort in as the van only arrived to them on Saturday, we viewed it on Sunday to check it was what was ordered and to remind ourselves and lastly we finalised bits to add, all but the Alarm and tracker which after a bit of debate was only agreed on Tuesday at 17:00, we turned up at 09:30 Friday, they were expecting us after 10:30 so there was a slight delay whilst they changed a job order but all very smooth.
Very excited and so far pleased.
