- Feb 26, 2013
- 1,653
- 9,325
- Funster No
- 24,871
- MH
- Giottiline T60
- Exp
- Since March 2013
On our last day in France after 2 weeks of travelling we suddenly seemed to lose most of our brakes and the fluid disappeared somewhere!! We phoned our recovery agent and were shocked to discover that we weren't covered because we had not phoned them prior to travelling and given them the exact dates we would be abroad. Now I know we should read the small print but as we had specifically taken it out for European travel and told them this at the time of buying the policy it wouldn't have hurt them to say they needed details of our travel plans each time we went!! Luckily we managed to get home ok and after reading a post by Jaws following the service he received from Simonds garage in Diss we called them and booked it in. We wanted the brakes fixed, the temperature sensor sorted, an MOT and a major service. We dropped it off last Saturday and arranged to get it today. The service was first class, they told me at the time of booking that as we were leaving it there all week they would book the MOT for the Monday as it would be cheaper than doing it on the Saturday!:thumb: The MOT was only £32.95 and the total bill for everything including a new brake regulator, temperature sensor and all the servicing parts was only £399.17. We received excellent customer service from them, their premises were impressive and we will definitely be going back. Thanks to Jaws for his recommendation. :thumb::thumb::thumb: