Left in a dangerous state

Discussion in 'Fridges & Ovens' started by Cossieg, Aug 29, 2015.

  1. Cossieg

    Cossieg Funster

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    Hi all. I recently had my fridge fail on mains and gas & the faults indicated a failed PCB. I contacted a local engineer who came out & agreed the PCB had failed. No other checks were made. The engineer got a new PCB and returned to fit it a couple of days later. Turns out the PCB is the manual variety and so I no longer have the auto power source select function. The fridge then worked on gas but not on mains and the AC heater was found to be open circuit and I would guess this failing caused the PCB failure in the first place. The engineer said he would get a new heater and return with that & as a gesture of goodwill I paid for the manual PCB and labour. The PCB has been left hanging out at the bottom of the unit with all the wiring hanging out as well. The plan was to drag the unit out and replace the heater and then tidy up the PCB and wiring to make everything safe. The engineer has not returned, is not answering my calls, has failed to reply to messages and does not appear to be coming back. What do I do apart from try to secure the wiring etc for the trip home and get someone else to sort out the mess!
     

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  2. tofo

    tofo Funster

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    if you paid by credit card
    Maybe a word with them
    They bought the service on your behalf
    Think it has to be excess of £ 100 though

    • Assuming the cowboy sorry installer
    Returns other than that its persistent complaint
    Or spend money on solicitors/courts
    Could cost more money than your chasing
     
  3. Judge Mental

    Judge Mental Funster Deceased RIP

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    maybe on holiday?

    where are you? if in Europe they have engineers as well!:) just look on manufacturers web site for a list.

    small claims court cost £50 last time I looked..the initial letter is enough normally to get them to take notice
     
  4. Badknee

    Badknee Funster

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    If no luck with him name and shame to stop anyone else losing money and ending up like you.
    I hope he is on holiday and you get it fixed.(y)
     
  5. Cossieg

    Cossieg Funster

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    Update, he's been in touch and said he can't get the heater so can't complete the work and is offering to refund me the labour I paid him and the profit he made on the PCB!
     
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