Incontinent Hymer (1 Viewer)

[WhiteCheyenneMan]

Had a spot of damp ......... on the headboard above one of the rear beds. The warranty from Lincoln Leisure is based on a comprehensive commercial warranty, but is their own and, they claim, they will cover any qualifying problem rather than try to find a way to avoid paying out.

When we bought 'Henry' last month Lincoln Leisure told us that they didn't expect us to make a 400 miles round trip to deliver, and possibly collect, the van to/from them for treatment. They arranged for a dealer here in Kent to inspect and report on any faults.

So they arranged for this 'local' dealer to inspect the damp, identify the source and report back. This was done last Friday, when they found that the nearside, high level, rear marker light was letting in water that had stained the headboard. Lincoln Leisure immediately authorised the work, including refitting the corresponding rear marker light on the offside. A replacement headboard has been ordered (pricey!) but will take 6-8 weeks to arrive. We have the van back in the meantime. Very pleased with the warranty support

The only black mark is for the local dealer. I asked them whether they could re-fit the three Hymer (Fiamma) cycle rack brackets in case they are weathering as well. They've emailed me a quote for 4 hours work at £82.60 an hour. I guess that that includes materials but ............. seriously?

 

[mpdcymru]

Fantastic support from Lincoln Leisure

 

[WhiteCheyenneMan]

Does anyone know what the "normal" hourly rate should be? I may try one of my more local dealers for a quote.

^{_{Subscribers  do not see these advertisements}}

 

[RowleyBirkinQC]

I don't think 4 hours work, including odds & sods, for £82 sounds too bad for dealer rates.

Edit - I obviously misread, I saw that as a the price for the job, not £82 per hour. Its been a long day, almost time to escape work...

 

[Jim]

I've just added them to the directory. Please rate and review them there.

 

[icantremember]

I don't think 4 hours work, including odds & sods, for £82 sounds too bad for dealer rates.

Edit - I obviously misread, I saw that as a the price for the job, not £82 per hour. Its been a long day, almost time to escape work...

Didn't he mean £82 per hour ... ie over £320 total?

^{_{Subscribers  do not see these advertisements}}

 

[Peter JohnsCross MH]

Our rate is £50 an hour plus vat in an aproved workshop

Peter

 

[Kevan]

The only black mark is for the local dealer. I asked them whether they could re-fit the three Hymer (Fiamma) cycle rack brackets in case they are weathering as well. They've emailed me a quote for 4 hours work at £82.60 an hour. I guess that that includes materials but ............. seriously?
which local dealer?

 

[WhiteCheyenneMan]

Didn't he mean £82 per hour ... ie over £320 total?

Yes indeed

^{_{Subscribers  do not see these advertisements}}

 

[WhiteCheyenneMan]

Our rate is £50 an hour plus vat in an aproved workshop

Peter

I'll have to check where you are on the map

 

[WhiteCheyenneMan]

The only black mark is for the local dealer. I asked them whether they could re-fit the three Hymer (Fiamma) cycle rack brackets in case they are weathering as well. They've emailed me a quote for 4 hours work at £82.60 an hour. I guess that that includes materials but ............. seriously?
which local dealer?

Didn't want to publicly name them tbh, but about two thirds of the way from me to you

 

[WhiteCheyenneMan]

I've just added them to the directory. Please rate and review them there.

Thanks Jim, they certainly deserve it and I have rated and reviewed them.

^{_{Subscribers  do not see these advertisements}}

 

[gus-lopez]

Does anyone know what the "normal" hourly rate should be? I may try one of my more local dealers for a quote.

Could be anything.
I know one who is 60/hour + vat another who charges 40 for general mechanical work , 60 for electrical & 72/hour for anything to do with water all + vat .

 

[Lenny HB]

Main dealers anything from £60-£85 per hour, independents £40-£60 per hour.

 

[Xabia]

Lowdham Leisure quoted 4 hours at £90 per hour to replace the gas struts on my drop down bed - guess what - not going to get the job.

^{_{Subscribers  do not see these advertisements}}

 

[martin2603]

If your technicians are highly qualified and always being updated with courses from manufacturers then the rate is correct. Somehow I do not think undoing some bolts and re sealing the gasket is a highly qualified job.

 

[sedge]

Lowdham Leisure quoted 4 hours at £90 per hour to replace the gas struts on my drop down bed - guess what - not going to get the job.

Pete replaced ours just yesterday - one had gone and leaked oil so he replaced both having ordered them from SGS and delivered by courier yesterday morning and AFAIK charged himself nowt to fit them. Took him a lot longer to move everything out from under the bed (the 'french' bed at the rear of the van, over a largish side locker) - in order to have room to apply the spanner - then clean inside the locker and put it all back, than it did to sort the struts!

Didn't find any Rolexes etc that we'd mislaid though .....

 

[WhiteCheyenneMan]

Lowdham Leisure quoted 4 hours at £90 per hour to replace the gas struts on my drop down bed - guess what - not going to get the job.

Neither is mine!

^{_{Subscribers  do not see these advertisements}}

 

[Spidey]

We had to get our electric step replaced recently and our dealership agreed to pay locally. Bristol Caravans did it for £40 for 1 hours work on a Saturday. And we got a nice coffee while we waited. Excellent work and at a great price .

 

[Xabia]

The replacement of my gas struts is going to be done by Hambilton Engineering, I know I can trust them to do a good job, apparently it is more difficult on post 2006 Hymer's than older ones.m

 

[Diabalo]

My van is at Johns Cross now and £60 PH seams reasonable to me, especially for a top class main dealer.

^{_{Subscribers  do not see these advertisements}}

 

[WhiteCheyenneMan]

After the inevitably long wait for parts from Hymer (10 weeks), I collected the MH sporting a nice new, well-fitted headboard. Job complete.........and at no cost to me

 

[Silver-Fox]

Nice to see a positive outcome and first class service

 

[Peter JohnsCross MH]

I'll have to check where you are on the map

TN32 5JJ just past or before Robertsbridge depending on which direction you are coming, on the A21 but of course we now have the South Eatern Water being a pain in the arse digging up the A21 so avoid rush hours!

Peter

^{_{Subscribers  do not see these advertisements}}

 

[MrsMac59]

Does anyone know what the "normal" hourly rate should be?

I've just been quoted £40 p/h by our local auto engineer.

 

[mitzimad]

never mind the hourly rate its the four hours to undo 4 bolts and apply some sealant that i find amazing

 

[WhiteCheyenneMan]

TN32 5JJ just past or before Robertsbridge depending on which direction you are coming, on the A21 but of course we now have the South Eatern Water being a pain in the arse digging up the A21 so avoid rush hours!

Peter

I'm a regular in your shop Peter. This work was a warranty job set up by the selling dealer, with their mate in Kent, to save me the 400 miles round trip x 2.

^{_{Subscribers  do not see these advertisements}}

 

[beltsandbraces]

never mind the hourly rate its the four hours to undo 4 bolts and apply some sealant that i find amazing

my thoughts exactly