I'm new

Discussion in 'Introduce Yourself' started by Ratmomma, Jun 19, 2011.

  1. Ratmomma

    Ratmomma Read Only Funster

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    Hi :BigGrin: I'm a very new motorhome owner. I bought a Rimor Sailer 748 with a automatic gearbox a few months ago and am finally getting a chance to use it. I compete in dog agility competitions mainly in Scotland but now will be able to travel down to England.

    I live in Aberdeen, this is my second time after being in the US for a year. I have two american Rat Terriers from Texas: Thor is a mini (whopping 9 lbs) and Burns is a standard. I am currently studying to be a massage therapist, exams in August.

    I had a very hard time locating an automatic transmission motorhome. I've had my license since 91 and didn't want to give it up or hassel with shifting gears (yes, I'm lazy). Found this one in Preston, England and it ticked all the boxes so I bought it. I had cruise control added to help 'ease' the long stretches of driving.

    Sadly on the drive back to Scotland a few weeks later it started having problems with the auto gearbox. Popped out of A while doing 60 on the motorway and wouldn't go back into gear, just stayed in N. Scary is the mildest word I can use to how I was feeling when that happened.:Eeek: Thankfully i was able to pull to the side of the road. Tried for 15 minutes to get it back in gear but to no avail. Hadn't planned to use the roadside service so soon...only owned it for 2 hours! The dealership was closed (7 pm), tow truck came out, he fiddled with it and couldn't get it to go back in either.

    The friend who went with me had family in the area so we went to stay with them instead of a hotel and the van went to the dealer. Spoke with the dealer the next day about what to do. They were going to have a look at it and let me know. Well I couldn't stay in England and went back to Scotland. More £ for last minute train tickets. Spoke with dealer during the trip back home but not much was being done.

    After a few days of test driving including an 80 mile round trip they said nothing went wrong and the warranty wouldn't cover the extra train tickets I had to purchase. I was not able to pick it up for another month, my husband went down with me this time and guess what??? Yep, it happened again (3 times):Eek!: but we were able to get it back into gear. Sent an email to the dealer about it.

    Finally got to take it out on the road this past weekend to a show past Glasgow. Not only did it pop out of A at odd times...going into a roundabout and having that happen is 'freekin scary' but the cruise control also started playing up. Grr Grr grr!!! :Angry:

    Once I arrived at the show I set the van up and no problems. Used the heater in the evening as it was chilly. The drive home was much the same as the drive to the show, problems with the gearbox and cruise control.

    I sent ANOTHER email to the dealer and company that installed the CC, and another one to the receptionist a few days later as I hadn't heard anything. Did get a reply of where to take it to in Aberdeen. appt on Thursday. Spoke with company that installed the CC...they want to see the van. Told them that wasn't possible as I lived in Scotland, who could check it out up here? 'oh, i'm not sure, will make a note that I spoke with you about it though'. Wow that helps alot! NOT.

    I have hooked up to the electics to check everything in the van. control panel above the door won't come on with electric or gas on, only when the engine is running. Now I'm trying to figure out WHY?!!! Any suggestions?

    I am going to contact a local caravan/motohome dealer and see if they can give me a tutorial of the van. The one I got was a long time ago and didn't cover the problems I'm having now.

    I'm I disappointed I bought a motorhome? No, glad I did and look forward to using it. Annoyed that so much is going wrong and not getting 'instant' help...yes. any helpful suggestions would be much appreciated. I'll stop whining now.

    High paws and safe travels,
    Jeri & The transplanted Texas Rat boys - Thor and Burns
     
  2. Larrynwin

    Larrynwin Funster

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    Hi Jeri sorry your'e having dealer problems, such a shame once they have your money they duck below the parapet :Angry:
    Hope you get sorted soon and welcome to fun :thumb:
     
  3. Jim

    Jim Ringleader

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    Hi RatMomma, great intro, welcome to the Fun :thumb:
     
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  4. Ratmomma

    Ratmomma Read Only Funster

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    thanks Larry, I'm sure it will all work out, just very frustrating being so new to this and not knowing who to talk to or where to go for answers. Had hoped to find a van in Scotland so at least if there were problems I would be closer to the source.
    Going out driving (not in the van) with the hubby to celebrate Father's Day. Hope you have a nice day.
    cheers, Jeri :thumb:
     
  5. dylan

    dylan Read Only Funster

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    :welcome: to motorhomeFUN :Smile:
     
  6. Hayleylulu

    Hayleylulu

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    Full timing in the van
    :thumb:HI and welcome
     
  7. chrisboyo

    chrisboyo Funster

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    :welcomefunster::welcomefunster::flyingwelcome:
     
  8. Johns_Cross_Motorhomes

    Johns_Cross_Motorhomes Trader - Motorhome & Accessory Sales

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    Hi and welcome to Fun, I assume that you have a warranty with the van in which case the gearbox should be covered.

    You need to get authourity from whoever is the insurer and your supplying dealer to take the van to I would imagine as its an auto to either a Mercedes commercilal dealer or an auitomatic gearbox specialist for examination and report.

    Do NOT have any work carried out before you get authourisation, the only grey area maybe is having cruise control retrofitted although that should be covered by the installers warranty.

    At the end of the day, your supplying dealer is responsible under the Sale of Goods Act to rectify the problem, dont let him duck and dive!

    Good luck

    Peter
     
  9. hilldweller

    hilldweller Funster Life Member

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    Not without a load of effort on your behalf. Make sure you log, photograph, document EVERYTHING and be prepared to deal with trading standards. It's the only way with some dealers it seems to me after a few years reading these forums.
     
  10. Ratmomma

    Ratmomma Read Only Funster

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    have no fear I am one who keeps at it till it is done properly. They have no idea who they sold this too. I might be new to owning a motorhome but not new to dealing with problems. Hubby says that's one of the reasons he loves me...I get stuff done! :BigGrin:
     
  11. ShiftZZ

    ShiftZZ Funster Life Member

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    You or the dog? :Wink:

    Welcome to the Madhouse...

    ShiftZZ _ Nutter
     
  12. ShiftZZ

    ShiftZZ Funster Life Member

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    You or the dog? :Wink:

    Welcome to the Madhouse...

    ShiftZZ _ Nutter
     
  13. Ratmomma

    Ratmomma Read Only Funster

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    both of us though the dogs do most of work. I try to guide them around the course in the 'correct' order and the fastest time. Sadly that doesn't always happen but we have fun trying. :Laughing:
     
  14. ShiftZZ

    ShiftZZ Funster Life Member

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    Indeed.

    Hope you get that nasty dealer sorted.


    ShiftZZ
     
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