How do I renew my ADAC

Discussion in 'Motorhome Chat' started by slobadoberbob, Feb 9, 2012.

  1. slobadoberbob

    slobadoberbob Read Only Funster

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    Help...... how do I renew my ADAC.. had the renewal form, but cannot read German.

    I called ADAC and tried to pay using my Caxton FX card (euro prepaid card) .. ADAC will not accept payment over the telephone using a card?

    So what do I do?

    Bob
     
  2. Stephen & Jeannie

    Stephen & Jeannie Read Only Funster

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    Try Vicarious Books ! They are very accommodating !:thumb:
     
  3. stcyr

    stcyr Funster

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    Hi Bob,

    Call Barbara Lorenz on 0049 941 55673. She speaks perfect English. She just took our debit card number and all was sorted. :thumb:
     
  4. MrMotorhome

    MrMotorhome Read Only Funster

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    Caxton Card

    Telephone, ask for english speak person and pay by debit card. It was very straight forward.

    Hope the above helps.
     
  5. slobadoberbob

    slobadoberbob Read Only Funster

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    no luck so far

    no luck so far.. the number was engaged for ages then rung and cut to answer system with music and german announcement ... but not connected to a real person.

    will try again tomorrow.

    Bob... p.s gave it another go.. ended up with German.. spoke little English .. wanted to know if my car broken down.. finally got to someone who spoke good English they say no ..cannot pay by card?
     
    Last edited: Feb 9, 2012
  6. MrMotorhome

    MrMotorhome Read Only Funster

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    Debit Card

    It might be a misunderstanding regarding the type of card? They do not accept Credit Cards, so suggest you explain it is a Debit Card. We have paid twice this way without any problems.

    Andrew
     
  7. OwnedbyCollies

    OwnedbyCollies Funster

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    Call the office in Regensburg - they speak good english and are used to english renewals

    00 49 941 523 44
     
  8. slobadoberbob

    slobadoberbob Read Only Funster

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    not doing well

    phoned again.. held on ... german lady asked for english operator.. held on then cut off.

    tried again... told in broken english ..engish speaking operator busy call back later.

    :Eeek::Eeek::Eeek::Eeek::Eeek:

    Bob
     
  9. Brisey

    Brisey Funster Life Member

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    When I joined ADAC I spoke to Stefanie Schleifer, she took payment in Euro's by Caxton Card over the phone. Perhaps a call to her may help you Bob, she speaks very good English. Details below.

    Brisey


    Do not hesitate to contact us for any questions that arise.

    Yours sincerely,
    Stefanie Schleifer
    Allgemeiner Deutscher Automobil-Club e.V. (ADAC e.V.)
    Mitgliederservice (MBE)
    Mitgliedschaft + Versicherungen
    Tel.: 089 7676 2636
    Fax: 089 7676 2332
    http://www.adac.de/impressum
     
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  10. slobadoberbob

    slobadoberbob Read Only Funster

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    tried yet again

    Tried yet again,

    hit stone wall.. explained i is not a credit card.. went in to it a long way.. told to send them an email and they will then call me so they can sort it!!!!

    Bob
     
  11. spitfire

    spitfire Funster

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    How do I renew ADAC

    We had the same problem but persevere and they will take your payment ! Even by credit card ! We have paid by credit card for the last 2 years.

    The lady we spoke to said she would send the information for ease of payment with a card next time but we left before it arrived !! If it gives anything useful will post when I get back in March. I know that is no help for those renewing before March !!

    ps I did e mail the Stephanie contact but e mail was returned and I believe she is no longer there
     
  12. Stephen & Jeannie

    Stephen & Jeannie Read Only Funster

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    Bloody Vicarious books fer chrisake !!! It could be on It's way by now !!! I did it from Spain, it arrived 4 days later !!!:Doh::Doh::Doh:
     
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  13. stcyr

    stcyr Funster

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    I was talking to Barbara Lorenz only this morning. Got through to her no problem. A colleague of hers answered as B. was on another line. 5 secs.later she was with me. You probably caught them at a particularly busy time... :thumb:
     
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  14. jhorsf

    jhorsf Read Only Funster

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    They know your trouble Bob:Rofl1:
     
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  15. Stephen & Jeannie

    Stephen & Jeannie Read Only Funster

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    I dunno !!!

    Honestly I give up !! People ask for advice and then ignore it !! :Doh:

    I have got my ACSI card !!!! I was advised to get it from Vicarious Books in Folkestone !:thumb:
    Watch my effin Lips !!
    I did it via the Internet ! Have you heard of that !! And they took my card no. no problem !

    Do what you want to do ! :hardhat:
     
  16. MrMotorhome

    MrMotorhome Read Only Funster

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    I think this was about ADAC card not ACSI? :Smile:
     
  17. Stephen & Jeannie

    Stephen & Jeannie Read Only Funster

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    Don't I feel a fool !!

    opp5opp5opp5:sorry2::youbetcha::thumbdown::thanks:

    I most sincerely and heartily apologise !

    I hang my head in shame and prostrate myself to kiss the hem of your garment !!

    I'm not all bad....honest !!! Stephen !
     
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  18. slobadoberbob

    slobadoberbob Read Only Funster

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    we all have bad days or do not read the posts

    Never mind, we all have bad days.. some more than others.

    Bob
     
  19. jhorsf

    jhorsf Read Only Funster

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    Bob have you had any news on the Battery front I may have missed a post about it if so I am sorry
     
  20. slobadoberbob

    slobadoberbob Read Only Funster

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    Yes resolved

    Yes resolved.... 3 promised delivery dates that came and went past.. 7 days after the first promised (3day delivery) the batteries arrived ... and yes free... VanBitz refunded... not there fault.. but I did waste a lot of time waiting in for four days (delivered on the fourth promised day).

    Bob
     
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