After reading yesterdays postings, it got me wondering about 'reviews' and are they worth anything.... Forget the 'individuals' concerned in yesterdays thread, consider reviews in general... A) If we have had a bad experience and we post within the 1st x number of postings, we will or could be regarded as a troll, so how many postings give you any credibility? B) I have used a number of 'outlets' and 'individuals' who have given both good and bad service, should I therefore publish my thoughts or do as many do on here 'never use their service again'. C) By publishing a bad report you could destroy someone's business on the other hand you could prevent someone going to a particular supplier and having a poor job done, or below expectations.. This is a difficult decision, you may know the individual, he/she/they may attend meets/shows etc. So what is the right thing to do? I have had both good and bad experiences and the bad ones I have not posted on here, having had the 'shoddy' work sorted out by another company. Is that not a coward's way out? Name and shame is a high risk approach, but what is the best way? I for one will no longer use certain individuals or companies and I suspect that the 'certificates/awards' whatever mean very little in the real world, I remember Tofo and his issues with an engine being repaired and him suffering a large loss, it may appear that you are getting a good deal but is it a good deal in the long run? The dealer/franchise that I use now, I have faith in, they have fully trained staff, who give expert knowledge and on the number of occasions I have used them have 'come in under budget' and that pleased me. They allow me to sit in a warm waiting area, TV, free coffee and I feel respected., Lastly, I have spoken to a number of Funsters over the years and asked them questions and who did what work on their vans, I was using a tried and trusted method of getting 1st hand recommendations. I did use one and the work was not as I expected and when I discussed it with the Funster who recommended him/her/them and showed him/her/them the work undertaken they were shocked and said they would never use them again. This is a difficult subject and I suspect that there is no easy answer, there are ‘cowboys’ out there who will do the work and earn a quick buck and no doubt there are ‘cowboys’ who have fancy workshops and nice ‘waiting areas’. So there is as I said no easy answer, but offering good and bad reviews, HONESTLY is that a real option?