hobby truma water heater. (1 Viewer)

[family ross]

hi, can anybody help ?
i have a hobby with a truma water heater, on our last outing we noticed it was getting very hot and smelling from the cuboard it is housed in. we switched it off. when we turned it off it made a strange noise.
it still getts the water hot, but dont want to use it, i am trying to get it booked in to motorhome repairer in west yorkshire if anybody can recomend one.
thanks.

 

[weymard]

How many time you have it ? Have-you decalcified each year ?
What is your model : BB10 or BB14 ?

 

[family ross]

How many time you have it ? Have-you decalcified each year ?
What is your model : BB10 or BB14 ?

only had the van 2 months it is 9yrs old
the model is c3402/c 6002. sorry dont know much about theses things.

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[Braunston]

Hi, I think there was a recall on some of the models a few years ago, I will try and search to see if i can find a link, but before you go and spend any money get the serial number and give Truma a telephone call only it may have been missed on the recall

Hope that helps

Braunston

Hi try this link

Welcome to Truma UK | Caravans | Movers | Heating | Water | Air Conditioning | Accessories |

hope it works

 

[family ross]

hi, thanks for the help, just rang truma and they are out to lunch, must be nice.

 

[nomadic]

water heater

Hi Family Ross

Truma are very good with advice over the phone, and should be able to advise, however your symptoms are similar to ours, last year.....water very hot and wardrobe very,very warm.

Our manual showed a reset button for well resetting the boiler. We have a C6002 model, if yours is the same, feel around the back right hand side, (from the front) for a raised square unit, the centre slides up, and under it is a button....press once and let the hatch slide back into position. Oh, I should have said "start this when the boiler is cold"....having reset, turn on the boiler, after filling, and give it time to heat up, and observe the temperatures.

Ours was also one that was subject to a recall modification, which was carried out, if yours has not, then Truma say they are not to be used until the modification has been executed.

Hope this helps.


Nomadic

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[Braunston]

Hi, Keep us up to date with how you get on

Braunston

hi, thanks for the help, just rang truma and they are out to lunch, must be nice.

 

[family ross]

spoke to truma and they that is how it should be ?
i hpoe they are right.
thanks for your help.