Help! is this a dodgy call??????

Discussion in 'Computers' started by Teasy2007, May 11, 2016.

  1. Teasy2007

    Teasy2007 Funster

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    I have just had a telephone call from Microsoft, I have checked the number and it originated in Mexico. He explained that they had noticed something wrong with our computer and he could rectify it for us. This was part of their customer service for Microsoft windows.

    He said that if I pressed the windows key and R a screen opened and I needed to put in eventvwr and press ok. I asked if he could prove who he was and where he was calling from and he said he could by giving me the licence number of my machine, which he did.

    I was still unsure, and told him I had to go to the doctors straight away and could he ring back. He agreed.

    So, is this a scam? how did he get hold of my ex directory telephone number? how did he know the licence number??????

    Please, any help or advice as quickly as possible,

    Ginny
     
  2. Jim

    Jim Ringleader

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    It's a scam.
     
  3. Teasy2007

    Teasy2007 Funster

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    ok that was my first gut instinct, but how did he get my phone number, and the licence key number???

    What is the scam, to gain access to my computer???

    Ginny
     
  4. Jim

    Jim Ringleader

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    Yes, once he was allowed access, the computer was his do do as he wished. When he rings back, just hang up
     
  5. NickNic

    NickNic Funster Life Member

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    What Jim said.

    When/if you speak to him again do not do anything to your computer based on anything he says. In fact if he rings back tell him to do one (y)
     
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  6. NickNic

    NickNic Funster Life Member

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    The basic scam is that once you give them access to your computer they will install something to lock it so it will be completely unresponsive for you. Then they'll tell you that this is the problem they've "detected" and you will need to pay them £x amount to sort it out for you.

    If you don't pay they just leave it there so you can't use the machine.
     
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  7. Jo662

    Jo662 Funster

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    And access anything you have open or unprotected on your PC!
     
  8. Teasy2007

    Teasy2007 Funster

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    Thanks, everyone, it seems my day for scams, I have just received an email from Paypal telling me they have paid Skype £39.00 and if I dispute the charge I need to log into Paypal via their link. I've had this one before though and just deleted it straight away.

    Ginny
     
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  9. Langtoftlad

    Langtoftlad Funster Life Member

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    Log into your paypal account via your normal method - don't use any link
    Just to check you haven't been charged £39 :eek:.
     
  10. Sas r us

    Sas r us Funster

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    Ex directory does not apply from outside uk..
     
  11. Teasy2007

    Teasy2007 Funster

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    It was a very plausible call, it will be interesting to see if he calls back. The telephone number he called from was 005209940056.

    He knew my name, telephone number and licence key - how do they do that if they are just scammers????

    Ginny
     
  12. Sas r us

    Sas r us Funster

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    I could do it from home... It's scaringly easy..!!:Eeek:
     
  13. Popeye

    Popeye Funster

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    Sorry Ginny, it is a scam, I was a target for exactly this scam the day after I purchased my latest Desktop machine.

    In our defence, it is a very believable one, however when carrying out the keystrokes requested of you he would gain third party control of your pc.

    When I refused the keystroke and suggested this could be a scam on the phone to the guy he became extremely offensive and merely proved to me that he was a scammer. Sadly they're getting better and better at it.
     
  14. Jim

    Jim Ringleader

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    I doubt they new your licence key, rather the OEM SLP key. Your windows was probably preinstalled so would have an OEM SLP KEY. This key is common to all models of computers of a manufacturer and varies only by the edition of Windows. Crafty burgers aren't they :)
     
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  15. Anthea M

    Anthea M Funster

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    We have regular calls and we tell them the call is being recorded and the police are involved ,usually end call promptly!
     
  16. canopus

    canopus Funster Life Member

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    Ginny Ive a tenner says he won't ring back - he's too busy phishing for others - and if on the off chance he does tell him to Foxtrot Oscar.
     
  17. pappajohn

    pappajohn Funster Life Member

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    Ask for a mailing address then box up your PC and post it off to them.

    You may as well because if you do as they ask and enter the text they will take over your PC and charge you a fortune to return control to you.
     
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  18. Teasy2007

    Teasy2007 Funster

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    OK I am convinced, I have just received another call, but didn't answer.

    This is really a sad/bad world. Not like when we used to leave the door unlocked and let kids play out all day!

    Ginny
    He has rung back twice and left a message the second time.

    Ginny
     
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  19. Allanm

    Allanm Funster

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    When he calls back, ask him where the Windows key is on your Mac computer....
     
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  20. Brisey

    Brisey Funster Life Member

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    These scammers were calling us on an almost daily basis.
    I just used to ignore them and put the phone down.
    However on their last call I told them that I was a Mac user.
    They haven't called back since.
     
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