Gorse Hill
Free Member
Wow and I thought my job was pooh, mine looks like a masterpiece compared to that techno, I can give you his number for future jobs if you wantI'll raise yer!
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Wow and I thought my job was pooh, mine looks like a masterpiece compared to that techno, I can give you his number for future jobs if you wantI'll raise yer!
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Oh ... very droll ... they don't use silicone now as it's too dangerous if it leaks ... perhaps that's where they got the stuff from to spread around like butter on the toilet!Looks like the Apprentice mistook the silicone!and made a Boob job of it
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Just remembered a job we had done to our virtually new Rapido many years ago where the outer skin on one of the locker doors had started to crack, it was taken in and they tried to repair and repaint it rather than replace which is what they should have done anyway as it had a special 'American gel-coat' apparently ... when we went to collect it wasn't perfect and the wrong shade of white ... when we complained the lad who'd done it came out and even he said it wasn't acceptable! In the end they nicked a door of a new one and put it on ours ... always wondered what happened to the 'donor' van!
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NAME AND SHAME THEM......BUSBY.
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Looks like it was done by the apprentice.
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who was the dealer ?
Totally disagree on this occasion, if there is a plausible excuse then maybe, just maybe, give them the benefit as I have done in the past.IMHO,,,, i would not name and shame until they have had the opportunity to rectify the crap job and apologies for it. Shit happens in business and the boss man may not condone such poor workmanship and just needs to be shown this to get it sorted and keep his reputation. A measure of a business is often how they react when mistakes / problems arise.
especially if this van is under warranty with them you need a relationship with them, but that needs to be backed up by good service and repair.
however, if they dont fix it to your satisfaction then
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Totally disagree on this occasion, if there is a plausible excuse then maybe, just maybe, give them the benefit as I have done in the past.
But this example is blatent bodge of epic proportion, and on a NEW van,so name and shame.
As I have voiced before, too many homers get the bums rush from Arther Daley dealers and must be shown right from wrong!
i agree with your sentiments. but... as its a New van its warranty is covered by this dealer ( i assume ). you will not get warranty work done anywhere else. so you need a relationship, One where you have the upper hand i agree but workable.
That does not mean that you cower to the dealer. it means you "KEEP YOUR POWDER DRY"! until you absolutely have no other course of action.
Keep the moral high ground it makes yor case all the stronger. We all know that when you fight someone ( metaphorically speaking ) you need to give them a recovery route. if no recovery option is available to them then usually they fight back harder.
Just my opinion but its the OP's choice not mine nor anyone else's. i'll say no more on the topic.
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Your probably right I should say who did the job but I taken the route suggested by Phill D, however in all fairness the dealer has been helpful and responsive regarding previous problems plus there close to me for warranty/hab service (which is required by the manufacture for guarantee of water ingress) didn't really want to cause trouble because the minute I involve the manufacture in the process I won't be taking it back to the dealer for obvious reasonsNAME AND SHAME THEM......BUSBY.
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