Halesowen Caravan Centre

Discussion in 'Motorhome Chat' started by matamoros, Jul 22, 2016.

  1. matamoros

    matamoros Funster

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    I have ordered a fridge vent fan from this firm, money paid through an outfit called 'Nochex', I have had no order confirmation or other notification from Halesowen CC since ordering on Tuesday.

    I have had a confirmation from 'Nochex' and the money has gone.

    I have tried telephoning them today and getting no answer, anybody had dealings with them or know anything about them?q
     
  2. matamoros

    matamoros Funster

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    Give this a little bump

    Still no answer on phone or reply to email beginning to fear the worst.

    Anybody know anything?
     
  3. Robert Clark

    Robert Clark Funster Life Member

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    Have you tried calling the main sales number?

    Edit; Ignore that, I just tried their main number and nobody answered.

    I looked on Companies House and they are still an 'Active' company.
    Maybe best to wait a week for the goods to arrive, then apply to your card company for a refund if they fail to deliver

    Best of luck!
     
    Last edited: Jul 23, 2016
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  4. Flamenca

    Flamenca Funster Life Member

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  5. matamoros

    matamoros Funster

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    Thanks for that and yet their website is still up and running and payment being taken and going somewhere!

    I have already contacted the payment agent 'Nochex' who had no more details than me, I will try again.

    Maybe a 'Phoenix' company has been set up and failed yet again, your link says dissolved in February, thought free postage was too good.:(
     
  6. Robert Clark

    Robert Clark Funster Life Member

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  7. matamoros

    matamoros Funster

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    I will check on the exact name that payment went to and then do a check myself, thank you both for your help.

    @Robert Clark.....crossed in the post:)
     
  8. Robert Clark

    Robert Clark Funster Life Member

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    They appear to have/had 3 similar names companies, which is not unusual.
    Two still appear to be trading

    image.png
     
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  9. matamoros

    matamoros Funster

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    Thanks again for putting in the effort(y)

    I have checked and the payment went to the Caravan Service and Sales which is still trading so will just have to wait and see but with no one answering the phones it is a little worrying.

    I have a great mistrust of people that run the same or very similar businesses under slightly different names, especially when one was dissolved recently and one recently incorporated........jiggery pokery!!
     
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  10. Lenny HB

    Lenny HB Funster

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    Dissolved by themselves not bankrupted or wound up or forced into administration so probably OK, as for not answering phone they are a breakers so no surprise there. Like you say give it a few days and see what happens. Shouldn't be any problem getting your money back Nochex is a PayPal competitor works in a similar way I used to use them for taking web payments.
     
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  11. Janine

    Janine Funster Life Member

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    I'm over that way next Wednesday if you want me to go and check on them?
     
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  12. matamoros

    matamoros Funster

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    Thanks very much, if it is not out of your way it would be interesting to know if they are still trading, I suppose it is a possibility that they are just on holiday.

    Don't go out of your way and if I resolve the situation before then I will let you know.

    Thanks again(y)
     
  13. Janine

    Janine Funster Life Member

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    Okey doke - I have to go past the end of their road anyway :)
     
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  14. premiere99

    premiere99 Funster

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    If you ordered the VENTO ELECTRONIC TWIN FRIDGE VENT FAN 12V then it seems everyone is out of stock, I tried to order on from Grasshopper Leisure as they had some in stock on eBay but a day later they emailed "Hi. Thank you for your order. Unfortunately we cannot locate this item in our warehouse with our stock system showing two available. We do have more on order from Brunner Italy but they may be a couple of weeks coming in." so possibly the same from Halesowen CC but they did not bother to email and let you know or even they may have closed for a summer break. Not the way to run a business if they are on holiday. I blame the hot weather!!
     
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  15. sedge

    sedge Funster

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    I wondered where it was Janine - I like the address LOL

    It's in that part of Halesowen that frankly - I still call Quinton!
     
  16. WynandJean

    WynandJean Funster

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    It's at the back of Makro.

    Wyn
     
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  17. janeb

    janeb Funster

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    Yes, we've been there too. It's a bit chaotic, a real breakers yard. We got some m/home steadies there earlier in the year, but the owner had "gone to lunch" and there were a fair few would-be customers waiting for his return. I can't think it's closed down altogether, though, but hopefully Janine can confirm that by Wednesday. It's one of those places where you have to really go and sort through everything, only possible if you are local. Best of luck.
     
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  18. Janine

    Janine Funster Life Member

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    It's closer to Blackheath than Quinton. Off the bottom of Gosty 'ill :)
     
  19. sedge

    sedge Funster

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    'Ardly 'Alesowen all the same LOL - though at least the bottom of Gorsty 'ill is nearer 'Alesowen than the top!

    (From me mom's, down the lane (Bromford Lane) through O'b'ry, over the island and up the 'ill known as Thrown Row-ud (Throne Road) through Black'eath, down Gorsty 'ill, through 'Alesowen and out onto the A456, down the 'ill past the Gypsies Tent an the Clent 'ills, up to the island (bypassing the Lyttelton Arms where I ad me first weddin reception) and then carry on past Roseacre and thence Blakedown to Kidderminster, back to our 'ouse)

    LOL
     
  20. Janine

    Janine Funster Life Member

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    As Wyn said it's at the back of Makro just off the Dudley Road which, when I went to school, bought a house and worked all within a few hundred yards of, was always Halesowen!
     
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