Good result from Fiat

Discussion in 'Motorhome Chat' started by Puddleduck, Dec 7, 2015.

  1. Puddleduck

    Puddleduck Funster

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    We had a very minor problem with the service (done at Fiat dealer) on our base vehicle. A letter to Fiat detailing the problem and just in case it was a wider problem and needed to be addressed has resulted in the offer of a substantial discount on the next service - unasked for. We explained we were going to change the van and Fiat have said that their offer will hold for the new van.

    More than happy.
     
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  2. iandsm

    iandsm Funster

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    But what was the problem, interested to know
     
  3. Puddleduck

    Puddleduck Funster

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    One of the inserts came out of a holding bracket ..... not sure of the technical details but the service people said it was a manufacturing problem and had been put in originally cross threaded which meant that when they took the plug out the thread on the plug stripped so a new plug was required.
     
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  4. Jaws

    Jaws Funster Life Member

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    On the engine ?
     
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  5. Autowbars

    Autowbars Funster

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    That's cleared that up then, fully understand.....or do I
    I will have a beer whilst thinking about it.
     
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