awg
LIFE MEMBER
Got a phone call this afternoon from the Sales Manager at CamperUK. I ordered an A Class from them in February with a mid May delivery. The mid May slipped to near the end of June so I was expecting a call to say it was nearly ready.
He said he had good news and bad news. The good news, it's on it's way and should be ready in around a week or so. The bad news, it wasn't what I ordered. The main difference was an automatic instead of manual and a 3500kg chassis instead of the 4250kg I had ordered. He said I could have it for the same price as originally agreed. To say Im stunned is an understatement. The automatic (which I don't want but could live with) is around £1600 but the heavy chassis (which I really want) was somewhere between £1100 and £1800. I can't remember the exact breakdown. So essentially he's offering a different vehicle to what I ordered with effectively no compensation.
He has offered to get it plated at 3800kg but I'm still not pleased. I want to carry a motorbike of around 200kg in the garage which has a limit of 350kg. I don't want to have to worry about axle weight so I went for the heavy chassis. Now I need to decide if I can live with 3800kg and how much compensation I should insist on or cancel and start again with an other dealer. It's really taken the edge off my day.
Time to open a bottle of red and fire up Google to see if any other Carthage dealer has one.
Allan
He said he had good news and bad news. The good news, it's on it's way and should be ready in around a week or so. The bad news, it wasn't what I ordered. The main difference was an automatic instead of manual and a 3500kg chassis instead of the 4250kg I had ordered. He said I could have it for the same price as originally agreed. To say Im stunned is an understatement. The automatic (which I don't want but could live with) is around £1600 but the heavy chassis (which I really want) was somewhere between £1100 and £1800. I can't remember the exact breakdown. So essentially he's offering a different vehicle to what I ordered with effectively no compensation.
He has offered to get it plated at 3800kg but I'm still not pleased. I want to carry a motorbike of around 200kg in the garage which has a limit of 350kg. I don't want to have to worry about axle weight so I went for the heavy chassis. Now I need to decide if I can live with 3800kg and how much compensation I should insist on or cancel and start again with an other dealer. It's really taken the edge off my day.
Time to open a bottle of red and fire up Google to see if any other Carthage dealer has one.
Allan