fault on giffgaff network

Discussion in 'Motorhome Chat' started by tofo, Dec 19, 2013.

  1. tofo

    tofo Funster

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    there is a fault on giffgaff network
    no calls
    no texts
    some can some can't use inter web

    posted for info for those using giffgaff

    :thumb::thumb::thumb:
     
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  2. hilldweller

    hilldweller Funster Life Member

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    Then you might be better asking "knock once for yes, twice for no".
     
  3. tofo

    tofo Funster

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    No it's back up again knock knock anyone there:thumb:

    :thumb::thumb::thumb:
     
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  4. mikebeaches

    mikebeaches Funster

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    Our son is on GiffGaff and was trying to reach us on the phone yesterday evening. Our landline would ring and we could see his number on the caller ID, but when we picked up the phone the line was dead. He told us over the net that GiffGaff had a technical problem.

    I thought Giff Gaff just operated on the O2 network, so don't know what had gone wrong?

    Mike
     
  5. GJH

    GJH Funster Life Member

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    The Giffgaff problem last night was at their data centre, not a network problem. From their Service Updates Forum
    It apparently isn't the first time. Jill and a couple of other members of our family use Giffgaff and it is usually OK but does seem to suffer more problems than other CSPs. It does make one wonder how resilient the company is overall.
     
  6. tofo

    tofo Funster

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    Sorry to disagree it was network from about 1800-2000
    Daughter who is averse to using her land line (cost)
    Free call to me as I'm giraffes
    After this third time in as many months might look elsewhere

    It runs on o2 network but g g rules I believe
    Rung us on the landline to rant about the outrage

    But some could get internet sporadically

    Sorry to be disagreeable not like me a know
    :thumb::thumb::thumb:
     
    Last edited: Dec 20, 2013
  7. bobandjanie

    bobandjanie Funster Life Member

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    Yes, I lost texting for about an hour :-/ But, I am in Spain and what I like is it is costing me just a reasonable amount to text and no standing charge (I have always been paying a contract before) and when I go back to the UK I can, for a very reasonable amount, add as much data and as many calls and stuff as I can handle. I am sure there are better ones out there but I kind of like Giff Gaff and it's community. Found some very helpful answers to phone issues on that forum too. Jane :Smile:
     
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  8. laser101uk

    laser101uk Funster

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    I have giff gaff and would recommend it. I love having control over my phone usage and pricing. I use it for work and home and have no problems. I also have an ovivo phone which is on vodaphone network. I find that loses signal more often than giff gaff.

    I also find the communication through giff gaff far superior as they make extensive use of their website and community. Ask a question on giff gaff and you get an answer within minutes. No sitting on the end of an 0845 number for 10 minutes waiting to talk to a call centre.

    I can forgive them a two hour outage as long as its not a regular occurrence, especially when I compare giff gaff with the alternative network operators.
     
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