Fair Wear And Tear

Discussion in 'Motorhome Chat' started by cazian, May 16, 2015.

  1. cazian

    cazian Funster

    Joined:
    Jan 14, 2014
    Messages:
    17
    Likes Received:
    14
    Location:
    wales
    Hi,
    I have a Bailey Approach motorhome now two and a half years old. It carries a three year warranty.
    Within the warranty is a ''fair wear and tear clause''. Two of the concertina fly screen cords have snapped. I have taken the van to the selling dealership they have said they will submit the claim but are allready saying it will be classed as fair wear and tear. Has anyone contested a fair wear and tear claim?
     
  2. Techno

    Techno Funster Life Member

    Joined:
    Jul 28, 2010
    Messages:
    13,853
    Likes Received:
    14,506
    Location:
    Leeds the one up North
    That's rubbish considering how many days it is used per year.
     
  3. vwalan

    vwalan Funster

    Joined:
    Sep 23, 2008
    Messages:
    7,594
    Likes Received:
    3,853
    Location:
    roche cornwall
    but you dont know how many days a year its been used .
    might be every day .
    mind hasnt been refused yet.
    interesting post though be nice to know the outcome .
    surely they will say fix it . can only be a few quid .
     
  4. bernardfeay

    bernardfeay Read Only Funster

    Joined:
    Nov 18, 2009
    Messages:
    575
    Likes Received:
    825
    Location:
    Bolton
    I would give them one chance to do it under warranty and then straight to small claims court. I had a leisure battery, engine battery and steering fluid leak all considered wear and tear. I got my judgement.

    Going to Small claims court shifts the balance of power - you become the wriggler, not the wrigglee. (is that a word?)
     
    • Like Like x 3
  5. CWH

    CWH Funster Life Member

    Joined:
    Jan 29, 2014
    Messages:
    2,688
    Likes Received:
    10,110
    Location:
    under a wand'rin' star
    Of course it is, if you want it to be! :D
     
    • Like Like x 1
  6. mjltigger

    mjltigger Funster

    Joined:
    Nov 12, 2014
    Messages:
    1,527
    Likes Received:
    2,530
    Location:
    Trowbridge
    I think only items that you would reasonably expect to regularly replace can be covered by the fair wear and tear clause. I wouldn't have thought the cords for a fly screen are covered by any service interval.
     
  7. Puddleduck

    Puddleduck Funster

    Joined:
    Jan 15, 2014
    Messages:
    6,461
    Likes Received:
    13,758
    Location:
    Scottish Borders
    Our bedroom blinds at home (raised and lowered every day) were just a soft cotton and they lasted 7 years - I would expect blind cords in a motorhome to last longer than that :)
     
  8. deanroofing

    deanroofing Funster

    Joined:
    Nov 20, 2011
    Messages:
    288
    Likes Received:
    246
    Location:
    bedfordshire
    Go to court if you have too, one cord maybe but two needs sorting.
     
  9. DavidG58

    DavidG58 Funster

    Joined:
    Feb 24, 2013
    Messages:
    6,280
    Likes Received:
    12,109
    Location:
    Bolsover, Derbyshire
    I would find out the cost of the repair before getting too wound up, I recognise there is a principle and that still applies, but if the repair is only say £20 might be better for your sanity to either try and get the dealer to pay or just pay it and save your efforts for something more serious £ wise

    just for now lets hope the manufacturer wont quibble, but for what might well cost less than the diesel cost to have the repair done, I wouldn't let it get to me (y)

    If on the other hand the manufacturers start to talk about whole cassette swaps then start fighting :D
     
    • Like Like x 4
  10. Foghorn Leghorn

    Foghorn Leghorn Funster

    Joined:
    Oct 26, 2014
    Messages:
    209
    Likes Received:
    148
    Location:
    Dumfries and Galloway
    your blinds are 2 1/2 years old and been up and down probably loads of time , maybe you have treated them with kid gloves and maybe not but Bailey or your supplying dealer don't know that .
    Fair wear and tear ?
     
Loading...

Share This Page