Elite Motorhomes Nr Banbury.

Discussion in 'Motorhome Chat' started by johnpengers, May 28, 2015.

  1. johnpengers

    johnpengers Funster

    Joined:
    Nov 7, 2009
    Messages:
    285
    Likes Received:
    313
    Location:
    Somerset.
    Anybody had dealings with this company please ?

    Any reviews and advice appreciated.(y)

    If you have had a bad experience and don't want to put it on open forum then pm me.

    They have a motorhome for sale that my Mrs is very taken with.:)

    Regards

    John P:smiley:
     
  2. mariner

    mariner Funster Life Member

    Joined:
    Nov 21, 2013
    Messages:
    1,284
    Likes Received:
    3,798
    Location:
    Isle of Dogs, but mostly Artola Spain.
    I bought a Hymer from them about 5 years ago and had a problem a few days later. They put it right with no hassle, so I would say, that in my experience, they are OK.



    :cooler:
     
    • Like Like x 1
  3. Mattyjwr

    Mattyjwr Funster Life Member

    Joined:
    Aug 18, 2013
    Messages:
    1,859
    Likes Received:
    3,298
    Location:
    Beds
    We've been happy with our dealings with them - bought a PVC from them 2 yrs ago and their after-sales customer service has been very good. I would, however, suggest visiting Mon - Fri as their weekend staff weren't as knowledgeable about the finer points of the vehicles we looked at compared to the Mon - Fri staff (things may have changed since then - call before you head over if you want to check first).
     
    • Like Like x 1
  4. dulvil

    dulvil Funster

    Joined:
    Apr 21, 2008
    Messages:
    80
    Likes Received:
    41
    Location:
    Wootton bedford
    Had good service from them for the last 3 years. I bought my autotrail from another dealer close by and had bad after service. They took over warranty problems which other dealers would never do, So yes can I can recommend
     
    • Like Like x 1
  5. tjay

    tjay Funster

    Joined:
    Aug 7, 2007
    Messages:
    339
    Likes Received:
    267
    Location:
    Dundee
    bought from them in the past, no problems, very good workshop staff, easy to deal with :>)
     
    • Like Like x 1
  6. MikeD

    MikeD Funster

    Joined:
    Dec 21, 2011
    Messages:
    2,055
    Likes Received:
    1,829
    Location:
    London
    Bought my Autotrail from them in 2012

    They have been great since, sorting out all the warranty work without any hassle.

    They even replaced the water pump (and remounted it so it did not make so much noise through the van) and fixed the satellite TV for nought when I was sure the faults were both out of warranty.

    I would recommend them wholeheartedly.:)(y)
     
    • Like Like x 2
  7. johnpengers

    johnpengers Funster

    Joined:
    Nov 7, 2009
    Messages:
    285
    Likes Received:
    313
    Location:
    Somerset.
    Thanks very much guys .:)

    Looks like a trip to Banbury !!

    Regards

    John P(y)
     
  8. Diabalo

    Diabalo Funster

    Joined:
    Oct 14, 2007
    Messages:
    1,974
    Likes Received:
    381
    Location:
    Rochester
    Bought a Auto-trail Mohawk from them a couple of weeks ago, nice people to do business with. There is a small campsite close by if you need a stop over called Karolinki Burgess Farm, a bit further away is BO Peep which is a very nice site.
     
  9. pyro

    pyro Funster

    Joined:
    May 8, 2016
    Messages:
    799
    Likes Received:
    1,886
    Location:
    silver coast, portugal
    Had some good experiences post sales with Elite. They gave the M/H a post sales checkup and found a number of snags, which they jumped on with Chausson, and all sorted out quickly, no hassle and very courteously.

    And they generously threw in a number of extras to compensate for the "hassle" (silver screen, shower duckboard - normally an expensive extra, brolly, etc).

    All things considered, a very civilised experience dealing with them
     
    • Like Like x 1
  10. Ironside

    Ironside Funster

    Joined:
    Sep 17, 2016
    Messages:
    3
    Likes Received:
    0
    Location:
    Gaydon
    we are currently waiting for our motorhome to be sorted for pickup on the 20th from elite and have to say that so far we have been very impressed and seeing the good comments on this thread we are getting a warm fluffy feeling about them.
     
  11. canopus

    canopus Funster Life Member

    Joined:
    Nov 27, 2010
    Messages:
    2,973
    Likes Received:
    3,329
    Location:
    Lincolnshire
    What could they possibly have in stock that would outshine a Concorde? :xsurprised:
     
    • Like Like x 2
  12. pyro

    pyro Funster

    Joined:
    May 8, 2016
    Messages:
    799
    Likes Received:
    1,886
    Location:
    silver coast, portugal
    My point was the rarity for any dealer to provide a post sales experience that matched the pre sales experience.

    I suspect that I'd get the same support from them however much I spent. Nice people, nothing is too much trouble for them family owned
     
  13. johnpengers

    johnpengers Funster

    Joined:
    Nov 7, 2009
    Messages:
    285
    Likes Received:
    313
    Location:
    Somerset.
    I like that Mr Canopus:xwink:

    In 2015 we were looking to downsize the RV and looking for an Autotrail

    Chieftain.We ended up with a Chieftain and what a mistake.....Don't

    get me wrong everything worked but just too small.In twelve months

    we used her twice:xsad: so we cut our losses and bought the Concorde.

    Technically it's between the Rv and the Chieftain size wise and all

    is calm again in our household !!:xgrin:

    Regards

    John P:xThumb:
     
  14. GAVLAD

    GAVLAD Funster

    Joined:
    Jul 31, 2014
    Messages:
    632
    Likes Received:
    620
    Location:
    West Yorkshire
    I've used them for parts for my Euramobil (I think they used to be a dealership for them but still do parts) and they've been very good.
    The lady I dealt with (Julia) has apparently left but I'm sure her replacement will be as good.
     
  15. BobtheBass

    BobtheBass Funster

    Joined:
    Nov 11, 2013
    Messages:
    654
    Likes Received:
    1,711
    Location:
    Tewkesbury
    We bought our Carthago from them and they were very pleasant to deal with. The after sales has been excellent, having got a few parts mailed to me (under warranty) within a couple of days with no hassle at all. Perhaps not always the quickest with emails but to be fair they do get back to you, and I would certainly buy from them again.
     
    • Useful Useful x 1
  16. John745

    John745 Funster

    Joined:
    Jan 10, 2012
    Messages:
    83
    Likes Received:
    48
    Location:
    London
    Ive had some overhead repair work done by/through them, excellent work no complaints.
    As they used to say "you can't see the join".
     
    • Like Like x 1
  17. canopus

    canopus Funster Life Member

    Joined:
    Nov 27, 2010
    Messages:
    2,973
    Likes Received:
    3,329
    Location:
    Lincolnshire
    So are you getting rid of your Concorde?
     
  18. funflair

    funflair Funster Life Member

    Joined:
    Dec 11, 2013
    Messages:
    4,903
    Likes Received:
    5,161
    Location:
    Guisborough
    I dont think you are going to get that off him Ken, old thread coming back to life me thinks.

    Martin
     
    • Informative Informative x 1
  19. canopus

    canopus Funster Life Member

    Joined:
    Nov 27, 2010
    Messages:
    2,973
    Likes Received:
    3,329
    Location:
    Lincolnshire
    Realise now I have checked the dates Martin. Just couldn't imagine what his wife saw currently in stock at that particular dealers which was remotely in the same league as the pic in his avatar
    :xblink:

    Should have gone to Specsavers :xrofl:
     
    Last edited: Dec 12, 2016
    • Like Like x 2
  20. PeteH

    PeteH Funster

    Joined:
    Nov 22, 2007
    Messages:
    1,983
    Likes Received:
    2,456
    Location:
    East Yorkshire
    Must be the "Christmas Spirit" this is the second old thread to be "bumped" to-day!
     
    • Like Like x 1
    • Informative Informative x 1
Loading...

Share This Page