Ebay hacked

Discussion in 'Motorhome Chat' started by tofo, Sep 17, 2014.

  1. tofo

    tofo Funster

    Joined:
    Oct 1, 2007
    Messages:
    6,590
    Likes Received:
    6,220
    Location:
    Kirby cross further from londin
  2. RS_rob

    RS_rob Funster

    Joined:
    Dec 14, 2013
    Messages:
    880
    Likes Received:
    604
    Location:
    Turnford
    You should have received a direct email from eBay regarding the issue.
     
  3. TheBig1

    TheBig1 Funster Life Member

    Joined:
    Nov 27, 2011
    Messages:
    7,222
    Likes Received:
    9,603
    Location:
    Dorset
    that's not the reason for the downtime, just a few hacked pages running scripts

    nobody ever said those script kiddies were stupid, and they exploit vulnerabilities and psychology to make money
     
  4. tofo

    tofo Funster

    Joined:
    Oct 1, 2007
    Messages:
    6,590
    Likes Received:
    6,220
    Location:
    Kirby cross further from londin

    In a word nothing zilch
     
  5. RS_rob

    RS_rob Funster

    Joined:
    Dec 14, 2013
    Messages:
    880
    Likes Received:
    604
    Location:
    Turnford
    Sorry for the late reply as ive been busy working my ass off as usual, here is a copy......
    looks a bit odd but im not going to start fixing it now ;)


    ...................................................................................................................................

    I'm writing to you today about the recent technical issues that have affected our platform and to let you know that we're protecting you.

    [​IMG]

    On Sunday 14 September, a number of eBay sites and customer service platforms around the world experienced intermittent issues. When the disruption began—at 11:15am BST—our eBay Technology Team immediately began work towards resolving it. By 6:45pm BST that day, they had restored the vast majority of site functionality.

    [​IMG]

    The personal information of our customers was not compromised by this incident.

    [​IMG]

    We know how much it matters to your livelihood that eBay functions properly and that lately our performance hasn't met your expectations. We apologise for this, and we're taking steps to make sure that we exceed your expectations going forward.

    [​IMG]

    As a seller with transactions impacted by this issue, we'll protect you in the following ways:

    [​IMG]




    We'll automatically credit all fees for certain listings that ended between 11:15am BST and 8:45pm BST on Sunday 14 September. The additional 2 hours will help make sure we assist all of our sellers who may have been affected.

    [​IMG]


    [​IMG]

    o


    The fee credit will apply to auction-style listings that ended (except those that sold for a Buy it now price) and any fixed price listings that ended without a sale (except 30-day and Good 'Til Cancelled listings). If the affected listing was a free listing, it can be relisted for free within 7 days, even if you've used all allotted free listings.

    [​IMG]


    [​IMG]




    Any transaction defects we can identify as resulting from this issue will be removed and will not impact your performance record.

    [​IMG]

    The credits will be applied to your account by 23 September and will be reflected on your October invoice.

    [​IMG]

    Nothing is more important to us than our customers, and we're committed to maintaining your trust.

    [​IMG]

    As always, thank you for selling on eBay.

    [​IMG]

    Sincerely,

    [​IMG]

    Steve Boehm
    Global Customer Experience
     
Loading...

Share This Page