DVLA

Discussion in 'Motorhome Chat' started by frogijock, Nov 8, 2015.

  1. frogijock

    frogijock Funster

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    Isn't our DVLA just wonderful? On 10th September I emailed (their website) to ask for forms D2/D4 to be sent to me, after three weeks (they state 7/10 days) nothing, I again emailed them, nothing, so being a Scot I invoked the Robert the Bruce spider theory (try again) and emailed again on the 29th October, on 5th November I received 3 letters all posted same day with 3 lots of forms, so the moral of the story is if at first or second time you do not succeed, then try again.
     
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  2. Lenny HB

    Lenny HB Funster

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    Alright for some, quite an achievement to get that quick a service from them, took me 4 months to upgrade from 3500 to 3850.:)
     
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  3. chaser

    chaser Funster

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    Moral of the story to me is don't rely on emails.
     
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  4. dotsontour

    dotsontour Funster

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    Go to your local post office . That's where I got mine .
    Regards ,Dave dotsontour
     
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  5. peter marshall

    peter marshall

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    Hi You have now got the forms don't hold your breath after you send them in if you have any past health problems. Pete
     
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  6. Allanm

    Allanm Funster

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    I must have had your forms! I applied for the same, they came 4 days later!
    Still waiting for a replacement V5 though, applied for 5 weeks ago.....
     
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  7. Puddleduck

    Puddleduck Funster

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    My replacement V5 came by return of post....... it's a lottery I tell you!
     
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  8. NickNic

    NickNic Funster Life Member

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    I've never had an issue, weight uprate, new V5s, renewed driving licence all back within a fortnight.
     
  9. Larrynwin

    Larrynwin Funster

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    A replacement V5 recently took 6 weeks, it wasnt opened until three weeks after receipt, depends which heap they put it in.
    What a mess, if in the commercial world they would be shut down.
     
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  10. Lenny HB

    Lenny HB Funster

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    Hope you checked it, everyone I know who has upgraded this year they have cocked up the V5, changed the revenue weight to 3850, but left the mass at 3500.
     
  11. NickNic

    NickNic Funster Life Member

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    It's fine. It was already PHGV from new, the uprate was just adding a bit more.
     
  12. C200JK

    C200JK Read Only Funster

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    Used to buy tons of cars in the UK, many had missing V5, especially high end marques.
    Got to know 2 ladies in the Swansea office, all I had to do in the end was ring them and email in details. V5 or permanent export certificate usually inside a week....
    Always cost me 2 bottles of wine and 2 boxes of chocolates at Christmas it did.
     
  13. frogijock

    frogijock Funster

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    My local post office for forms is 15 miles away
     
  14. frogijock

    frogijock Funster

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    I got reply giving me a reference number, so they did relieve the email
     
  15. Fenman

    Fenman Funster

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    I Sorned a car on the 6th October and today returned from holiday to find a letter from the DVLA stating that said car was not insured on 28th October and threatening me with a £100 fine.
    I have to print off the Sorn confirmation sent to me from their own website in the post to avoid the fine. Nowhere does it say I can quote anything from the confirmation by online means. So I have sent the paper and requested a payment for my time and expenses as they have not checked their own records.
    I don't expect a reply.
    Plonkers the lot of them.
     
  16. pappajohn

    pappajohn Funster Life Member

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    Mine took 4 minutes at my local dvla office.
    Why oh why did they have to close them down.
     
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  17. PeteH

    PeteH Funster

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    Ha! Join a VERY long queue. My D2/4 re-application just arrived last week after 4 weeks. so Much so, I had Forgotten about it!

    "Not fit for purpose". We need our LOCAL offices back, where we could TALK to REAL people. I used to go to Beverley, ask for (any) form Fill it in. hand it to the clerk. and get an answer straight away. NOW there is NO contact beyond the online "fill in the form" page and when you get a reply if it does not answer the question, you cannot just reply because it comes from a "Do not reply" e-mail address, so you have to fill in the form box (Again) give all the past info and then ask for clarification. this process can be repeated several times before you get a Clear(ish) answer!!. The alternative, and I know because I HAD to do it, is to listen to a long period of "Muzak" whilst waiting for some "oik" to answer the telephone and pay though the nose for the "privelage"!!. I can`t tell you what I really think, because that would break several forum rules about abuse and possibly get me barred!!!

    Pete
     
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  18. John & Joan

    John & Joan Funster

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    This is what happens when public services are put out to the private sector. Capita were given a contract to run DVLA until November 2016 with a possible extension until 2017.

    This is down to cost cutting, so they got rid of the expensive experienced and knowledgeable staff and replaced them with new blood on lower wages. You pays peanuts and you get monkeys.

    Problems were happening long before this. In 2006 when I imported and registered by Mercedes Hymer Motorhome. The V5 came back Make: Mercedes - Model: Renault Scenic - Body Type: Pickup. It took years to get it recorded as PHGV as they took the unladen weight on the factory sheet as the revenue weight instead of the Maximum vehicle weight.. The local office eventually sorted it out.
     
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