Do all new Motorhmes have faults??

Discussion in 'Motorhome Chat' started by etap, Mar 20, 2015.

  1. etap

    etap

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    Just a thought, reading this forum and some others it appears that many new motorhomes have a few or more faults, so am wondering if anyone has actually bought one that has been perfect from new, I will also add that perhaps cars vans caravans may also be in the same category. certainly from my experience almost always there is something that takes you back to the dealer early on.
    Etap
     
  2. drago35uk

    drago35uk Funster

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    We bought a new Swift a few years back and it was faultless during our ownership. Wish we could say the same for 2 of the German motorhomes we've owned.
     
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  3. John Laidler

    John Laidler Funster

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    Our Murvi was and remains faultless.
     
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  4. NickNic

    NickNic Funster Life Member

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    Nothing wrong with our Rapido so far.
     
  5. ABZSteve

    ABZSteve Funster

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    I will let you know on Monday (y). Where is the fingers crossed icon;)
     
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  6. scotjimland

    scotjimland Funster Life Member

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    @etap Depends what you consider a fault ..

    one man's loose screw that needs two turns to tighten it up, gives it no thought and is happy to do... ... is another's disaster and a trip to the dealer..

    at the other end of the spectrum, and what I would consider a serious fault would be water ingress from window , roof light etc. that is a 'back to dealer' and warranty claim.. and I would be making a lot of noise..

    most new vans I imagine will have a few minor 'niggles' .. most of which will be easily rectified by the owner..
    also, some owners are more picky than others..

    is there such a thing as a perfectly built van.. ? Probably not..
     
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  7. Welsh girl

    Welsh girl Funster Life Member

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    We've had 5 vans, all of which had faults. Major ones which could be fixed by us.
    We're still searching for a perfect one.
     
  8. Geordies

    Geordies Funster

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    On our Chausson, one on the curtains had the "wrong" Velcro on it. Dealer offered to get us new curtains but we said not to bother. That was the extent of the faults.

    Mind, I have changed or fettled other things to suit us.
     
  9. funflair

    funflair Funster Life Member

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    Most likely.

    Some faults are bigger than others, some owners don't even know it's there.

    Somebody we know picked up a new van (German) and after two weeks found that one of the shower drains had not been connected.

    Oops.
     
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  10. MicknPat

    MicknPat Funster

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    The clue is in the name, Motor HOME and as most know when a new home is built you have to make a snagging list so with a new motorhome or caravan there may be minor problems.

    Yes it's nice to buy a brand new item but in some cases buying nearly new means that the first owner as 'sorted' out all the problems, well you hope? :(
     
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  11. Brian_K

    Brian_K Read Only Funster

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    The problem with motorhomes (the way I see it), is that there is more human interaction with the build of the vehicle (as opposed to factory line robots) and thus potentially more faults creep in.

    That’s no excuse of course for the base vehicle. If they can get it wrong, what chance has the MH manufacturer got?

    Must go, off to view a new Baliey, maybe I’ll come back with a different point of view :)

    Brian
     
  12. trophychap

    trophychap Funster

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    Well the main problem in my opinion is that people who buy a new van that does not have faults are not very likely to go on a forum to say "we bought a new (insert whatever brand you want here) and we have not had an problems with it".

    Whereas people who find a fault however small are shouting it from the roof tops.

    Bad reports = lots or comments. Good reports = very few.
     
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  13. scotjimland

    scotjimland Funster Life Member

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    I worked at Fords Dagenham plant and there were very few robots involved with the 'build'
    .. the paint shop had robotic sprayers, the body plant had robotic spot welders.. and that was about it.... Of course newer Japanese factories may use more.. but by and large , car building is still very labor intensive..

    I would say 98% is 'hands on' manual labour.. at the end of the line, all cars are tested exhaustively before leaving the factory.. rolling road test, water spray test, emissions test etc.. .. and there always a line of cars waiting for remedial work.. and the dealer also does a PDI.. so the change of buying a bad car is minimal..

    this is where I think 'some' motorhome convertors cut corners.. they don't do a good pre delivery road test and their QC is clearly missing build faults ..
     
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  14. Brian_K

    Brian_K Read Only Funster

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    Yep, fair point.

    Brian
     
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  15. Mack100

    Mack100 Funster

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    We had many faults with our new Swift during the first year of ownership, the majority being with third party equipment simply installed by Swift.
    The major and worrying faults I feel were due to poor staff training, workmanship and poor quality control, all symptoms of a poorly implemented plan of cost reduction.
    The missing floor bolts were fixed by an engineer home visit and the major water ingress problem was solved by Swift taking the MH back to Swinton.

    I was reassured during my factory visit that every effort was being made to rectify the fault, time will tell when the weather conditions permit an accurate damp test.
    Swift were quick to recognise that they had built the MH with inherent faults and apologised for the distress caused to us, of course this should simply not have happened in the first place.

    The dealer owner/management response was virtually non-existent but that's another story.
     
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  16. fastpat

    fastpat Read Only Funster

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    We recently purchased a new motorhome with a number of faults (see MHF passim), as someone else has said I did expect some minor "snags" and would happily have sorted these myself. But I do expect a good PDI will pick up any major issues and this is were a lot of company's seem to fail. They seem to be too busy spending money on marketing and seem to have forgotten that the best sales person is a happy customer.

    My main complaint was a unrealistic delivery date that drifted like sand across a beach.

    I also think some customers have unrealistic expectations because they are buying new, all of the new cars I have had over the years - across the price range have had a fault or recall in the first three months.
     
  17. scotjimland

    scotjimland Funster Life Member

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    exactly the point I made.. Swift 'may' make a great van.. but if they have poor QC they will end up with poor quality vans and dissatisfied owners.. and worse.. a bad reputation.. the cost of good QC.. and exhaustive pre delivery testing would put the cost up..
     
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  18. Brian_K

    Brian_K Read Only Funster

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    Just back from doing the deal on a new Bailey Advance 615, now the fun begins.

    The Bailey rep promised me it was a great MH and I have purchased a quality vehicle, we shall see :cautious:

    Brian
     
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  19. haganap

    haganap Funster Life Member

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    hope it goes well Brian, but ive never met a salesman who told me he was selling something sh*t (y)
     
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  20. cruiser

    cruiser Funster Life Member

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    a lot of them talk it. I heard one sales person that a 3 ton van that was classed as a 3.5 ton. you could take up to a ton in it. got glared at for laughing.
     
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