Dell Inspiron re-set (1 Viewer)

[Gromett]

The PC is now usable but I think I have found the problem. I have one program that will not uninstall.

What is it called?

 

[maison]

What is it called?

Have had enough for today. But will check again tomorrow. It is a "Media" product, ie for video manipulation etc.

I am currently chilling with a G&T before dinner, but will check.

 

[crabman]

sorry to hear about your loss, the PC issue falls into insignificance,

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[maison]

What is it called?

The problem program appears to be "Cyberlink Madia Suite".

At least that is the one I cannot uninstall. Trying to opens multiple windows quicker than I can close them with Task Manager. I don't know if that is what is making loading etc so slow.

 

[pyro]

Just thinking that this may be caused by a corrupt registry key. https://support.microsoft.com/en-gb...lock-programs-from-being-installed-or-removed

That link may be of help to you.

 

[Gromett]

The problem program appears to be "Cyberlink Madia Suite".

At least that is the one I cannot uninstall. Trying to opens multiple windows quicker than I can close them with Task Manager. I don't know if that is what is making loading etc so slow.

A quick search came up with this.

CL CLeaner. From Cyberlink themselves.

http://www.cyberlink.com/support/product-faq-content.do?id=16027&prodId=186

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[maison]

A quick search came up with this.

CL CLeaner. From Cyberlink themselves.

http://www.cyberlink.com/support/product-faq-content.do?id=16027&prodId=186

Yes. Unfortunately I already have CL Cleaner. It is a good disc cleaner and. Reasonable, rather than brilliant, Registry cleaner.

However, it doesn't help.

 

[Gromett]

Yes. Unfortunately I already have CL Cleaner. It is a good disc cleaner and. Reasonable, rather than brilliant, Registry cleaner.

However, it doesn't help.

I am not on about the registry/system cleaner. The CLCleaner I linked to is specifically for cleaning up CyberLink install problems.

I linked to this page because I don't know which version of the software you have, and each version has it's own CLCleaner version.

 

[maison]

I am not on about the registry/system cleaner. The CLCleaner I linked to is specifically for cleaning up CyberLink install problems.

I linked to this page because I don't know which version of the software you have, and each version has it's own CLCleaner version.

Thanks.

After my previous post I realised I was wrong and followed your link. However, even their own cleaner cannot seem to remove it in this case. Seems as though the initial attempt to uninstall has corrupted a file within the program that sends everything off track.

As I just tend to use the PC for letters and for update of maps on my Sat Nav l will live with the improved, although still slow, performance. I use iPad for most other things now.

Thanks to everyone who had tried to help. If I eventually find an answer I will post it.

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[Gromett]

Thanks.

After my previous post I realised I was wrong and followed your link. However, even their own cleaner cannot seem to remove it in this case. Seems as though the initial attempt to uninstall has corrupted a file within the program that sends everything off track.

As I just tend to use the PC for letters and for update of maps on my Sat Nav l will live with the improved, although still slow, performance. I use iPad for most other things now.

Thanks to everyone who had tried to help. If I eventually find an answer I will post it.

I think to get the top speed out of it you will need to do a re-install using the ISO listed earlier. Windows is notorious for slowing down over the years, even with registry cleaners etc. When I had windows I used to do a clean install once every 12-18 months to get them back up to speed. I am just grateful that on Linux I don't have this problem any more it was a ballache.

 

[maison]

@Gromett
I agree.

At present I gave disabled Media Suite at Start up so it does not interfere with the running of the PC.

After removing all but the programs I need it is now quite usable though not as fast as it should be.

Since I only use it as described I will leave it as it is and have a large G&T instead.

Thanks