Damaged Apple Mac DC in socket .. repair costs

Discussion in 'Computers' started by scotjimland, Mar 30, 2010.

  1. scotjimland

    scotjimland Funster Life Member

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    I was unfortunate enough to trip over my Mac Powerbook power cable and damage the jack plug socket .. for a time it worked by wiggling the plug about then it failed.. :Sad:

    It's a common problem that Apple were aware of and redesigned the new Macs with a magnetic plug which can be pulled off without damage..

    Anyway, I bit the bullet and called up three companies to quote for a repair .. all were over £200 .. the reason given was the cost of a new DC power board which the socket is mounted on.. :RollEyes:

    So I went surfing, found the correct part from Apple and it costs £29 + vat

    I then went looking for instructions on how to change the board and found a site which gives a very detailed step by step instructions complete with pictures.. The task is rated as moderately difficult, should take about 1 hour for a reasonably competent person ..

    Which leads me to the point of the post.. how can a company justify in excess of £200 for a £30 board and one hours labour... dare I say I think it's a rip off ?

    So, I have ordered the new board and will let you know how I get on...
     
  2. JeanLuc

    JeanLuc Funster

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    Good luck Jim, at least the high cost was not down to Apple, so no room for complaint there. Fortunately, I have a MacBook with the magnetic connector and hope I never have to venture inside.

    Philip
     
  3. scotjimland

    scotjimland Funster Life Member

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    I hoped never to venture inside either .. but 'needs must' is a great master .. I might be gone sometime ... :Laughing:
     
  4. JohnH

    JohnH Funster

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    Just remember to earth yourself before going into a Macintosh. They are very, very sensitive to static and you could end up frying the motherboard. Experience from the older MacBooks.
    John
     
  5. scotjimland

    scotjimland Funster Life Member

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    The deed is done, :BigGrin:

    Not as difficult as I feared and only took about 45 mins. I even took time out to take a couple of pics showing the lappy opened up with the DC input board on the table.. and a final pic up and running

    Tools. Torx No 8 and Phillips No 00
     

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  6. JeanLuc

    JeanLuc Funster

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    Great job - well done. I will remember in case I ever need to get inside the case!

    Philip
     
  7. Geo

    Geo Trader - Funster

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    Well done Jim:thumb:
    seeing as its April 1 I thought you should have had the other sides web page on display:Rofl1::Rofl1::Rofl1:
     
  8. scotjimland

    scotjimland Funster Life Member

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    damn.. wish I'd thought of that .. :Laughing:
     
  9. scotjimland

    scotjimland Funster Life Member

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    No problem.. I only charge £100 per hour, half the going rip-off rate :RollEyes::Laughing:

    here is a useful site for future reference

    http://www.ifixit.com/
     
    Last edited: Apr 1, 2010
  10. tucker_j

    tucker_j Read Only Funster

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    I work in IT and can explain why these types of repairs seem so expensive.

    The £200 you were quoted breaks down as follows;

    Cost of parts £30
    Cost of labour £30 - 50 depending on level of skills that the technician has

    The remaining cost of £120 - £140 is the fee for them knowing more than the end user. In this case the end user was able to discover the 'how' and thereby avoided the 'know-how' related costs
     
  11. bigfoot

    bigfoot Funster

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    The DVD drive on my MAC has jammed.I have been quoted £100 supply and fit a replacement, done while I wait or additional £16 to collect and deliver.
    Whats the site you used Jim?
     
  12. scotjimland

    scotjimland Funster Life Member

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    Hi

    for instructions .. http://www.ifixit.com/

    for parts.. http://www.visparts.com
     
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