callumwa
Free Member
- Jan 16, 2011
- 4,110
- 4,480
- Funster No
- 14,968
- MH
- Coachbuilt
- Exp
- 4 yrs +, 30+ yrs motorbike touring
I'm sure many of you have already done this, however here are my recent experiences..
My phone and broadband is with BT. I don't really want to change as it has been ok and I get BT Openzone and FON for free.
For the last two years, (on the contract anniversary) I have called BT saying I was thinking of leaving and going to change to Sky as I have my TV contract with them, and that Sky were offering me a great deal on Broadband as I was an existing Sky customer.
Last year BT reduced my unlimited broadband monthly payment by £10 per month. This year they reduced it to only £10 per month (to match Sky) instead of £25.60 per month .
Saving £187 a year.... I only had to agree to a 12 month contract again. They also sent me their new router BT Home Hub 3 , free of charge.
I also contacted Sky, saying I was going to leave due to the current economic climate,looming job cuts, blah blah blah, they offered me £10 off per month for a year, or to halve my payments for 6 months, after which I could contact them to "re-asses" the situation. I took the 6 month offer and am saving over £26 per month there.
So two phone calls (to 0800 numbers) have saved me almost £350..:thumb::thumb:
On both occasions after the initial call I got transfered through to UK based "customer retention" teams. The guys at the other end of the line were very polite, efficient and easy to deal with... (and incientally Scottish )
As BT used to say "It's good to talk"......
My phone and broadband is with BT. I don't really want to change as it has been ok and I get BT Openzone and FON for free.
For the last two years, (on the contract anniversary) I have called BT saying I was thinking of leaving and going to change to Sky as I have my TV contract with them, and that Sky were offering me a great deal on Broadband as I was an existing Sky customer.
Last year BT reduced my unlimited broadband monthly payment by £10 per month. This year they reduced it to only £10 per month (to match Sky) instead of £25.60 per month .
Saving £187 a year.... I only had to agree to a 12 month contract again. They also sent me their new router BT Home Hub 3 , free of charge.
I also contacted Sky, saying I was going to leave due to the current economic climate,looming job cuts, blah blah blah, they offered me £10 off per month for a year, or to halve my payments for 6 months, after which I could contact them to "re-asses" the situation. I took the 6 month offer and am saving over £26 per month there.
So two phone calls (to 0800 numbers) have saved me almost £350..:thumb::thumb:
On both occasions after the initial call I got transfered through to UK based "customer retention" teams. The guys at the other end of the line were very polite, efficient and easy to deal with... (and incientally Scottish )
As BT used to say "It's good to talk"......