Cheaper Broadband without changing....

Discussion in 'Top Tips & Tricks' started by callumwa, Mar 30, 2011.

  1. callumwa

    callumwa Read Only Funster

    Jan 16, 2011
    Likes Received:
    Tyne & Wear, sometimes..
    I'm sure many of you have already done this, however here are my recent experiences..

    My phone and broadband is with BT. I don't really want to change as it has been ok and I get BT Openzone and FON for free.

    For the last two years, (on the contract anniversary) I have called BT saying I was thinking of leaving and going to change to Sky as I have my TV contract with them, and that Sky were offering me a great deal on Broadband as I was an existing Sky customer.

    Last year BT reduced my unlimited broadband monthly payment by £10 per month. This year they reduced it to only £10 per month (to match Sky) instead of £25.60 per month .
    Saving £187 a year.... I only had to agree to a 12 month contract again. They also sent me their new router BT Home Hub 3 , free of charge.

    I also contacted Sky, saying I was going to leave due to the current economic climate,looming job cuts, blah blah blah, they offered me £10 off per month for a year, or to halve my payments for 6 months, after which I could contact them to "re-asses" the situation. I took the 6 month offer and am saving over £26 per month there.

    So two phone calls (to 0800 numbers) have saved me almost £350..:thumb::thumb:

    On both occasions after the initial call I got transfered through to UK based "customer retention" teams. The guys at the other end of the line were very polite, efficient and easy to deal with... (and incientally Scottish :Eeek:)

    As BT used to say "It's good to talk"......:BigGrin::BigGrin:
  2. whingyraindrop

    whingyraindrop Funster

    Jul 24, 2010
    Likes Received:
    Planet Earth (I think)
    I did this with my mobile phone contract with O2. It was reduced from £35 to £25 a month once I said i was thinking of changing to Orange and was put through to the retention team.
  3. Reallyretired

    Reallyretired Funster

    Apr 27, 2008
    Likes Received:
    Eastbourne East Sussex
    I did exactly the same with BT and halved my Phone/broadband bill.:Smile:
  4. barryd

    barryd Read Only Funster

    Feb 10, 2009
    Likes Received:
    Yorkshire Dales
    Nice one. I frequently do the same thing with mobile phone, insurance etc.

    The only downside is as prices get tighter and tighter we end up paying somehow. Support with mobiles is terrible compared to just 5 years ago.

    I made a business out of installing Business Broadband when it first came out about 10 years ago. You probably wont believe this but when it first came out we charged £100 per month for a 1/2MB connection (with a good commission) and up to £750 for onsite installation (sometimes two a day). Not anymore (sadly). Customers queued up to get it and didn't even flinch at the costs.

    Ah well, happy days!

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