Chausson electric bed help on site

Discussion in 'Motorhome Chat' started by Spidey, Oct 29, 2014.

  1. Spidey

    Spidey Funster

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    :( We are on site and our electric bed is miss behaving! Up is down and down is up! Tried the reset button and nothing changes. Tried the methods on the other thread etc. I am waiting for a call from the dealers :(
    Anyone have the manual that can be emailed to me?
     
  2. Wombles

    Wombles Funster

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    Hi Spidey - don't think this will help much but found general Chausson 2014 manual http://www.chausson-camping-cars.fr/wp-content/uploads/MANUEL-Chausson-2014-Anglais.pdf & on page 52
    "1) Intermediate:
    - Bed lowered in two stages halfway «automatically» simply
    by pressing the control button. In this intermediate position
    it is of course possible to reach the bed via a ladder as well
    as in the lower position using the dining table.
    2) Low:
    The low position can be accessed from the intermediate
    position by:
    - Keeping your finger on the control button until the
    travel end stop. This position enables access to the bed
    without a ladder, but it is no longer possible to use the
    dinette area for another bed. The return to day-time
    position (bed in the roof) takes place in 3 phases, the
    first two being automatic simply by pressing the control
    button and the final one, until the engine stops, by
    pressing constantly on the control button. This is contrary
    to the maneuver for descending the bed.
    NB : Maximum allowed mass on the moveable bed
    is: electrically controlled central bed = 140cm:
    230 kg and manually controlled central bed = 120cm:
    150 kg. A lever to activate the system in case of total
    electrical failure is supplied with the bed."
    Would suggest Highbridge Caravans ( Chausson Dealer ) 01278782725 but may be who you are awaiting callback from?
     
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  3. Spidey

    Spidey Funster

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    Thanks for your reply, we have been using the bed as described but today went haywire :( the up is down and down is up! Waiting for a tech guy to phone us back. We want to go out but don't want to miss the call. They are really helpful so hopefully it will be sorted. We can hand crank the bed down so should be ok tonight :)
     
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  4. The Dude

    The Dude Funster

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    Bet you don't know if you're on your ar*e or your elbow do you?
    :giggle::D:LOL:
     
  5. Wombles

    Wombles Funster

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    Didn't think the general manual would really help but all I could find online:( We have different beds in our Best Of 04 so our manuals no good either. Good to know that you can override it manually. Hope there is an easy fix & you get to enjoy your day after all:)
     
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  6. Spidey

    Spidey Funster

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    Thanks, Highbridge said it has to be brought in to be stripped down and reset.

    But at least it will be sorted
     
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  7. leeboy

    leeboy Read Only Funster

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    Hi Spidey,
    had a similar issue with my Flash 10 whilst on holiday last month. I removed the 4 screws holding the panel on and when the panel popped out the bed worked. It was the multi plug on the rear of the panel that wasn't in properly. It looks like it should clip together but only has a hook on one half of the plug with nothing for it to hook into on the other half. I taped it together with electrical tape and it's been fine since, hope this helps.
    Regards,
    Lee.
    P.S isn't the crank handle a pain to use !!
     
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  8. Spidey

    Spidey Funster

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    Very useful to know thanks, not sure hubby would be brave enough to remove the panel. But I will show him the post. The crank handle is slow but at least we are not packing up to go home still stay tonight. The table worries me as well if that goes WS are in trouble :(
     
  9. The Wino

    The Wino Funster

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    I have a pdf of the installation manual with some additional info would you like it or would you sooner wait till you get the dealer to help

    David
     
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  10. phil1946

    phil1946 Funster

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    Two thoughts from someone who's RV has an electric bed.

    1/ Check that the site is wired correctly as reversed polarity (Neg to Pos/Pos to Neg) will cause the motor to run backwards.

    2/ If your bed is on 'rubber bands' (mine is cog and rail) bring the bed all the way to the bottom and keep the switch thrown until the bed goes back up. All will then be normal.

    Good luck.
     
  11. Malden

    Malden Read Only Funster

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    Hi We had the same problem. We put it in the dealers to get the bed reprogrammed. When we got it back they had broken a chunk of plastic off on the bottom corner of the bed behind the passenger seat, where the cable is. They are having to order a new base of the bed. So please check it over. We might have just been unlucky.
     
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  12. Puddleduck

    Puddleduck Funster

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    When we saw it we thought he electric bed on the Chausson was wonderful but I was concerned about it mis-behaving. Once it becomes much more "established" and proven the next MH might have one. That won't be for quite a few years though.
     
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  13. Spidey

    Spidey Funster

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    Thanks that great, not sure I to send a pm to give you my email but I will have ago. Thank you
     
  14. Spidey

    Spidey Funster

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    Thanks I will watch for that. Sorry to hear about your bed.
     
  15. phil1946

    phil1946 Funster

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    Is the only problem with your bed the reversal of UP & DOWN?

    Unlike my cog & rack yours is 'suspended' on rubber belt that the motor winds in to raise and out to drop.

    The bed is a development of the 'Majicbed' and is made by Chausson under license from the firm that bought out the manufacturer of my Safari TREK (Monaco).

    TREK Tracks, an American web site, has reported several instances when the belts have gone 'overcentre' and UP becomes DOWN and vice versa.

    The cure is, as stated, to lower the bed and keep the switch pressed until the bed goes back up. Easy cure!
     
    Last edited: Oct 29, 2014
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  16. leeboy

    leeboy Read Only Funster

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    I think you will find that Chausson buy their system from Project 2000 if you google them the info is there.
    Lee.
     
  17. phil1946

    phil1946 Funster

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    Whoever makes it it is suspended on straps. If the ONLY problem is that it goes up when the switch is pressed for DOWN then my previous post, and cure, is worth a try as it is probably correct. If there is some other problem that the OP has not mentioned that is, of course, a whole new scenario.
     
  18. Spidey

    Spidey Funster

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    Just a quick update. I contacted Project 2000 in Italy and after a few email exchanges, they sent me instructions for sorting the problem. Phil1946 were right about lowering the bed till it starts going up again. The only difference with this bed is you have to press a couple of buttons first and hold a hidden button along with the down. They admitted it has been known to happen but rarely.

    I will try and copy them in later or email me and i forward it on. :)
     
  19. The Wino

    The Wino Funster

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    Just a pity that it isn't in the instructions with the motorhome we have the same one would be a bit put out if it went on the first day of a long trip!!!!
    David
     
  20. tonyidle

    tonyidle Funster

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    Site 'polarity' will have no effect.
     
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