Cannot Access Hotmail?

Discussion in 'Computers' started by ruffingitsmoothly, Oct 21, 2010.

  1. ruffingitsmoothly

    ruffingitsmoothly Read Only Funster

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    Has anyone else had Hotmail access problems today (it was fine at 11.00pm last night)?

    Hi I have tried for over an hour this morning to access my Hotmail account. this is the first time I have had any real problems, so I "Googled" the Hotmail problem and found this on 'The Internet Patrol' website

    If you are reading this, it’s probably because Hotmail has gone down - yet again - as countless Hotmail.com customers find themselves unable to access their email due to a server going down.
    [Ed. note: If you must have free email, we strongly recommend switching from Hotmail to another free email service provider such as Yahoo, AOL, or Gmail. We personally recommend either Yahoo or AOL, as they are not only reliable, but they are the top two in ensuring that email you want gets through to you, while still being very good about trying to keep spam out of your inbox. By contrast, many businesses simply refuse to send email to people with Hotmail accounts, because they are notoriusly difficult to deal with, even when their servers are up.]

    When we first started covering Hotmail going down, and as a result Hotmail’s customers being unable to get to their email, it was February of 2005. Now, as of this update - 5 years later - it’s still a regular occurrence.

    According to a CNET report, back in 2005, a Microsoft customer service representative confirmed the outage, and blamed it on a faulty server, but refused to discuss the exact nature of the problem, or to indicate how many customers’ email accounts were implicated.

    Back then, while it was not known how many of Hotmail’s 187million customers were affected, it is known that customers using both the basic free Hotmail service, and customers who pay for beefed up storage, were unable to access their Hotmail accounts.

    Said Dwight Foster, a California Hotmail customer who pays for extra storage, “For a company the size of Microsoft, which bills themselves as a progressive, consumer-friendly organization, they’re really taking a long time to fix this,” adding “I’m about to blow a gasket.”

    Which might be preferable to Microsoft than the alternative, which is that he take his business to one of the other webmail providers who are nipping at Microsoft’s heels, most notably Google’s Gmail, which offers a gig of storage for free.

    In fact, Gmail is a particular pain point for Microsoft’s Hotmail, as according to a report by email analysis firm Return Path, more people switching to Gmail are switching from Hotmail than from any other webmail source - fully twice as many as are switching from Yahoo.

    In 2007, we added a new article following another massive server outage. (Read about the 2007 widespread Hotmail outage here.)

    Now, in 2010, desparate Hotmail users who are unable to access their email due to a Hotmail server outage come to our site so reguarly that it just makes more sense to update this article, rather than to try to write a new one each time.

    Which really invites the question: why are y’all still using a service that leads to your reading this article?


    I like many others have had a Hotmail email address for many years and just like my mobile phone number I am reluctant to change it because of the immense amount of work/inconvenience involved, I hate to think how many various people/accounts/forums/businesses have my hotmail account as my contact detail.

    Is there an easy way to change? Say something like redirecting my mail to another email address?

    Regards Pat
     
  2. scotjimland

    scotjimland Funster Life Member

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    Hotmail should be able to forward mail to another address .

    I've been using Gmail for several years ..can't find fault with it .. it has the capability of fetching from POP3 accounts
     
  3. wivvy's dad

    wivvy's dad Read Only Funster

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    You can set up Gmail to access email from any other email account, if I can do it, so can you

    :Wink:
     
  4. johng

    johng Read Only Funster

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    hi Ruff.. I think my hotmail was behaving this am . my feeling is that having had HM as my main web based email for about 10 years, that I have never experienced any problems with it.. so a happy customer :BigGrin:
     
  5. sue1959

    sue1959 Read Only Funster

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    Same as Johng. 1st time I've ever had any problems with mine.
     
  6. ruffingitsmoothly

    ruffingitsmoothly Read Only Funster

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    Hi just tried to get into my Hotmail account and did so first time!

    I am quite happy with my Hotmail account and today was the first really serious problem I have had.

    Would accessing from a different PC make any difference do you think? As I am now on my work PC!

    Thanks for the replies.

    Regards Pat
     
  7. Jim

    Jim Ringleader

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    Location can make a difference, its probably worth rebooting your router, just pull the power on it for ten seconds. Also, after any connection problems its always a good idea to flush your dns cache. Programs>Accessories>Command Prompt then...
    C:>ipconfig /flushdns

    That is a space between the fig and the /:thumb:
     
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