Calor Lite Recall

Discussion in 'Motorhome Chat' started by LAM, Nov 28, 2014.

  1. LAM

    LAM Funster

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    www.calor.co.uk/recall

    Hi all not sure if this has already been posted (nothing on a quick search of the forum).
    Basically the above are recalling canisters dating from 2008-2011 due to some sort of possible metal defect (deterioration, I think), although some have been tested and found to be fine.
    Having recently bought the MH (September) I thought I would be fine, because at worst the bottle could be 8 years old and not least 3 years and surely the dealer would have said something JIC. My container has fallen into the date line (2011) but has been checked so ok, hopefully !
    I raise this even if it has been posted before because if it has 'I' missed it so maybe others here have also. Even some local suppliers have no idea ??!! :Eeek:
     
  2. movan

    movan Funster Life Member

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    Thanks. It has been on before, but as you say, things like this are important and can be missed first time round. :)
     
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  3. Bertie Bassett

    Bertie Bassett Read Only Funster

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    It has been posted elsewhere but it might be worth while to add that dealerships local to me are now refusing to exchange as Calor isn't paying them quickly enough (at all in some cases) for the large (000s) numbers of full that they have already exchanged for 'dodgy' cylinders. (n)
     
  4. movan

    movan Funster Life Member

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    Bertie, is that still just referring to the LITE ones, please?
     
  5. Bluemooner

    Bluemooner Funster Life Member

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    Changed both of mine and one was empty :clap:
     
  6. Bertie Bassett

    Bertie Bassett Read Only Funster

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    Yes only LITE, Joy, my local dealership is Webbs of Crickhowell. Good people who we've bought allsorts (see what I did there)off for years. They have exchanged about 95 empties for full under the scheme and have yet to be reimbursed for any and have been given a six months window for 'sorting the Admin'. They are not happy bunnies. I got two at the start but needed my 3rd done yesterday.:cry:
     
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  7. Jaws

    Jaws Funster Life Member

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    Now that is interesting..
    If ( god forbid ) a bottle does let go and someone is injured who has tried to change their bottle with the local place, who would be responsible ?

    In these litigious days I do not think the depot in question has really thought it through
     
  8. Bertie Bassett

    Bertie Bassett Read Only Funster

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    Webbs is a family business which has a great reputation locally. If there were litigation I would hope that it was Calor who caught it in the financial neck. I can't speak for other Calor Outlets but I know that John Webb has complied with every instruction given by Calor when the recall was announced.
     
  9. peter marshall

    peter marshall

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    I took my 3 to the local calor depot, 1 empty, 1 with a bit in, and one full changed all 3 BUT did try and charge for the empty one until I stood my ground and as said this was a main depot. Pete
     
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  10. CWH

    CWH Funster Life Member

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    Tried to change one on Monday, the dealer told us they couldn't because Calor have RUN OUT and haven't collected any old ones from them either, so they're stuck with a full yard of stuff they can't shift and no way to help their customers.
    You have to wonder just how much of a safety issue it really is - and if "questions should be asked in the House"!!! (like that would help...) o_O
     
  11. Bertie Bassett

    Bertie Bassett Read Only Funster

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    Ahh, thanks for that Peter we have a main depot on the way to Hay so I'll try there with our half empty one. (y)
     
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  12. Jaws

    Jaws Funster Life Member

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    It would be a bloody shame but if the NWNF lawyers got their hooks in to it they would sue the local firm and it would be up to the local firm to counter sue Calor.. and as is the way of the world Calor ( should they lose big time ) would add a few p to the price of a bottle to cover it all.
    As usual the only winners would likely be the legal eagles.
     
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  13. Bertie Bassett

    Bertie Bassett Read Only Funster

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    Spot on imo...................sadly!
     
  14. Techno

    Techno Funster Life Member

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  15. bigfoot

    bigfoot Funster

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    We have 3 Calor depots within a 15 mile range and none of them have any replacements,my nearest one has said " leave you number we'll call you when they're in",that was 2 months ago. I have been there to fill up the Gaslow bottles and ask every time-still nothing.
     
  16. Judge Mental

    Judge Mental Funster Deceased RIP

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    well...lawyers being lawyers:cautious: they would probably argue that the company had done all they could by announcing the recall. and if you knowing continued to use a defective bottle, any accident would be due to your own negligence:coffee:
     
  17. Jaws

    Jaws Funster Life Member

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    Ahh.. a good point indeed
    Perhaps people should contact Calor and ask them for an alternative solution .. Perhaps record the call..
    I reckon if a full timer was to Contact Calor with the scenario they cannot use heavy bottle as they are on the weight limit with the light ones, they have no gas for heating or cooking, now please make a suggestion Mr Calor person

    So Calor cannot under the human rights crap say they cannot help .. Calor cannot expect someone living in a motorhome not to have any gas supply :)
    All of this is of course pie in the sky.. just thinking out loud ( and thinking about anything else other that that f'ing step is a real Lindor moment for me !! LOL !!! )
     
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