Nicola2516
Free Member
I own a Burstner aero van and have been having great trouble with it after an accident whilst away in Spain. To cut a long story short, the fuel door snapped off whilst driving and the hinges of the door broke. I gave had a new door made since this but cannot find the hinges to attach the door back on. I have tried every big motor home company in the country as well as contacting Burstner head office themselves and no one can help me. I visit Germany quite often on my travels and so decided to visit their German head office whilst I was there to no avail. The problem is the motor home is a concept vehicle which they discontinued and so cannot get spare parts any longer. The Burstner office in Germany refused to help and said they will not sell these hinges as they were inadequate, and so washed their hands of me - they were quite rude and unhelpful.
I am now at a dead end as to where I can go with this and I am wandering if anyone has experienced the same problem with Burstner or has any help or advise? Many thanks, John
I am now at a dead end as to where I can go with this and I am wandering if anyone has experienced the same problem with Burstner or has any help or advise? Many thanks, John